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Contributor
Fireborne
Posts: 1
Registered: ‎05-22-2012
Accepted Solution

Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

Gold Contributor V
somegirl
Posts: 2,985
Registered: ‎09-15-2009
Location: Texas

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

If you sign up for Verizon Your Domain and link it to the address before you cancel it should remain active as long as you pay for VYD ($19.95/year).

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If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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Contributor
kcw75023
Posts: 2
Registered: ‎05-29-2012

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

I'm in a similar situation. We currently have FiOS and are moving to an area without Verizon coverage. We want to keep our verizon.net email addresses.  The Verizon Your Domain page says (under Membership Details):

-Available to High Speed Internet and FiOS customers only.
-Email linking unavailable for Verizon Yahoo and Verizon with Windows Live customers.

 

Obviously if we aren't Verizon customers, we won't have FiOS or High Speed Internet service.

Thoughts? Suggestions?

Thanks

 

Gold Contributor V
somegirl
Posts: 2,985
Registered: ‎09-15-2009
Location: Texas

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?


kcw75023 wrote:

I'm in a similar situation. We currently have FiOS and are moving to an area without Verizon coverage. We want to keep our verizon.net email addresses.  The Verizon Your Domain page says (under Membership Details):

-Available to High Speed Internet and FiOS customers only.
-Email linking unavailable for Verizon Yahoo and Verizon with Windows Live customers.

 

Obviously if we aren't Verizon customers, we won't have FiOS or High Speed Internet service.

Thoughts? Suggestions?

Thanks

 


You have to have the service to sign up for VYD (there has to be an initial account to link it to), but not to keep it. Note the line at the top that specifically says: Keep your email address, even if you switch providers.

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
Contributor
zazzphone
Posts: 5
Registered: ‎05-14-2010
Device: Samsung Rogue
Plan: 9.99
Location: California

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

The domain thing does work . . . sorta.  We went on sabbatical to Princeton from CA last year.  It took multiple calls to Verizon to figure out a solution for me to keep my email name for the year we were going to be gone.  After a half dozen people told me it could not be done, we got someone who could do it.  The thing a rep finally came up with was to get a domain.  So I paid the $20 and got the domain and it worked.  I got to keep my email name. The problem came when I went back to CA and re-established my Verizon internet.  Verizon refused to let me associate my email name back to my internet service and told me I would have to keep paying the $20 a year for the domain.  So stupid.  I spent literally dozens of hours with multiple reps in a ton of departments.  Talked to people all over the globe.  Everyone told me it was impossible to do. I was on hold and transferred so many times.   I got so frustrated I got heart palpitations and had to go into a yoga pose to calm down.  After a couple weeks of trying I thought of a way to get help.  I used the internet to look up names of Verizon VPs and searched for a private Verizon email for them.  I finally  got the email of a Verizon VP.  Sent him a quick email pretending I knew him (used his first name) and asked him to forward my problem to a person who could figure it out.  Suddenly I had a competent live person call me and it worked out. I did not even get put on hold.  The person said she would figure it out and call me back in a day, and she did.   So use the domain thing, but caution in thinking you can easily re-associate your email name if you reestablish Verizon internet service. 

Contributor
FIOS-opiate
Posts: 1
Registered: ‎11-13-2012
0 Kudos

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

Here's a risky solution.  Cancel your old domain and immediately pick it up under your new service.  I'm guessing they put a hold on it for some period of time or something which may not allow this method to work.  I did this in the past with another online email account that expired due to me not checking it.  I was able to sign up again with the old name but all the old email were gone (new accct).  So back up all your emails, cancel, and then pick it back up  (hopefully) before someone else gets it.

Platinum Contributor I
Hubrisnxs
Posts: 5,825
Registered: ‎07-22-2009

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

For others with the same question, the website verizon created for this question specifically is www.keepmyemail.com

Contributor
elaineplenda
Posts: 1
Registered: ‎12-13-2012
0 Kudos

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

 
Contributor
Timturtle
Posts: 1
Registered: ‎12-27-2012
0 Kudos

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

 
Contributor
Milonr
Posts: 1
Registered: ‎02-21-2013
0 Kudos

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

Is thie correct???

 

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