I am writing to ask how you justify blocking access to my email after my family had tried to move service to a Temporary housing after a fire and you did not have service at area the address. you told us all you could do was offer us a 2 year contract with Dish? . We cannot sign up for a two year contract at a temporary address and we can't have two cable bills every month so when we had to stop service and after we tried to come up with a solution with your representative you blocked our access to our email.
We have been displaced for a week we move into temporary housing buy a computer and now we can't check our email which was paid up to date because you can't provide service?
I hope the Pennsylvania utilities commission has justification over you because that's my first call Monday next is a broadcast email to the entire City I am employed by explaining what you did to us in the midst of a life changing catastrophe.
Thank You Verizon,
SADCOMPANY,
Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Start a new topic or ask questions in the open forum.
