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Contributor
castle1126
Posts: 5
Registered: ‎03-08-2012
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SORBS listing Verizon mail gateways - who to contact for assistance

Just recently the mail gateways I administer at work began using the SORBS DNSBL.  Since then we have noticed hundreds of @verizon.net emails being dropped by our gateways, due to the IP addresses being listed.  Based on the WHOIS information for the IP addresses I've tried calling the phone number for the Abuse team, but continually receive a busy signal.  Who and how can I contact the right individuals to pass along this inforamtion so the following IP addresses can be removed from SORBS?

 108.12.130.207

206.46.173.1

  206.46.173.11

 206.46.173.15

 206.46.173.17

 206.46.173.19

  206.46.173.3

 206.46.173.5

 206.46.173.7

 206.46.173.9

 

Thanks!!

Platinum Contributor I
Hubrisnxs
Posts: 5,586
Registered: ‎07-22-2009
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Re: SORBS listing Verizon mail gateways - who to contact for assistance

All residential customers show up like that on verizons network. Only business static get removed
Contributor
castle1126
Posts: 5
Registered: ‎03-08-2012

Re: SORBS listing Verizon mail gateways - who to contact for assistance

And that is what the biggest complaint we are getting - personal emails are being dropped due to this listing.  From our logs it looks like the listing began in the early morning hours of March 2.  So you're saying any person using residential web based Verizon email will never be able to get past a mail gateway using SORBS?

Platinum Contributor I
Hubrisnxs
Posts: 5,586
Registered: ‎07-22-2009
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Re: SORBS listing Verizon mail gateways - who to contact for assistance

Not unless you try to get them whitelisted.

 

you can use the whitelist form found here.

 

http://my.verizon.com/micro/whitelist/RequestForm.aspx?id=isp 

Gold Contributor V
somegirl
Posts: 2,921
Registered: ‎09-15-2009
Location: Texas
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Re: SORBS listing Verizon mail gateways - who to contact for assistance


Hubrisnxs wrote:

Not unless you try to get them whitelisted.

 

you can use the whitelist form found here.

 

http://my.verizon.com/micro/whitelist/RequestForm.aspx?id=isp 


That whitelist is only for Verizon's own Blacklist. To get something removed from SORBS, you'd have to contact them.

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