Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS
  • WIRELESS
 
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle

    FiOS

    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice

    Standard

    High Speed Internet (DSL)

    DIRECTV®

    Home Phone




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

    My Rewards+

    Manage My Rewards+

    Refer a Friend

     

     

     

  • Support  

    Community help

     

     

     

     

    Search Support



    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge

    Main

    Play

    Know

    Live

Reply
Contributor
Posts: 5
Registered: ‎03-08-2012
0 Kudos

SORBS listing Verizon mail gateways - who to contact for assistance

Just recently the mail gateways I administer at work began using the SORBS DNSBL.  Since then we have noticed hundreds of @verizon.net emails being dropped by our gateways, due to the IP addresses being listed.  Based on the WHOIS information for the IP addresses I've tried calling the phone number for the Abuse team, but continually receive a busy signal.  Who and how can I contact the right individuals to pass along this inforamtion so the following IP addresses can be removed from SORBS?

 108.12.130.207

206.46.173.1

  206.46.173.11

 206.46.173.15

 206.46.173.17

 206.46.173.19

  206.46.173.3

 206.46.173.5

 206.46.173.7

 206.46.173.9

 

Thanks!!

Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009
0 Kudos

Re: SORBS listing Verizon mail gateways - who to contact for assistance

All residential customers show up like that on verizons network. Only business static get removed
Contributor
Posts: 5
Registered: ‎03-08-2012

Re: SORBS listing Verizon mail gateways - who to contact for assistance

And that is what the biggest complaint we are getting - personal emails are being dropped due to this listing.  From our logs it looks like the listing began in the early morning hours of March 2.  So you're saying any person using residential web based Verizon email will never be able to get past a mail gateway using SORBS?

Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009
0 Kudos

Re: SORBS listing Verizon mail gateways - who to contact for assistance

Not unless you try to get them whitelisted.

 

you can use the whitelist form found here.

 

http://my.verizon.com/micro/whitelist/RequestForm.aspx?id=isp 

Gold Contributor VI
Posts: 3,107
Registered: ‎09-15-2009
Location: Texas
0 Kudos

Re: SORBS listing Verizon mail gateways - who to contact for assistance


Hubrisnxs wrote:

Not unless you try to get them whitelisted.

 

you can use the whitelist form found here.

 

http://my.verizon.com/micro/whitelist/RequestForm.aspx?id=isp 


That whitelist is only for Verizon's own Blacklist. To get something removed from SORBS, you'd have to contact them.

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411