It's great that the spam detector tool sends a notification to verizon so it can assess the address and evaluate it but what about the end user??!!!! I get the same emails over and over and marking as spam does not send them to my spam folder next time they come in. Ideally if I mark something as spam it should delete it! I presume at some point I failed to uncheck a box that automatically gives permission to receive 3rd party email which is why I seem to be getting the same spam over and over. I want to get rid of it, Marking it as spam each time it comes into my main inbox is fruitless.
I tried to block the address, which again is a feature hard to navigate. Instead of having the option to do it when the email is in the mailbox, preferably when it is closed because spam should not be opened, you have to navigate hither and yon, leave the mailbox and what you're doing, find the block address feature, then the only way it gives you the option to block is by either typing the address in manually or selecting it from contacts.
Hello!!! First of all spam should not be opened.
Second, why in god's name would you add a spam address to contacts? Just reply SEND VIRUS HERE. YOU ARE IN MY CONTACTS SO I CONSIDER YOU A FRIEND.
Type each spam email address in manually or copy/paste it? What? Time consuming, still have to open the email and just another example of how verizon makes you navigate around and around to try to do something only to discover the option doesn't exist.
It's great that marking as spam helps verizon evaluate email addresses at some point in the future (who knows when because I have not seen any change), but what about the customer's needs at this immediate time?
BeckyS_VZ wrote:
We have some updated information about the spam dectector tool, from our email product manager:
What does SPAM DETECTOR tool do?
Your ability to communicate with family or friends can be hindered by unsolicited email or "spam". If you have your SPAM Detector ON, it will sift and catch unsolicited emails sent to your email account and either present them in the SPAM Detector folder or delete them. (Note: You can adjust your SPAM Detector settings in the Settings/Email Settings tab within Message Center.)
Furthermore, if there are emails you deem as SPAM, you can “Mark as SPAM” by selecting the email from your email inbox list view and select SPAM icon from top menu bar. It will put the email in your SPAM Detector folder and send an email to the VZ Abuse team and third party vendor to evaluate. If it is deemed SPAM, SPAM Detector definitions/rules will be updated.
Please note that marking email as SPAM does not add the email to the Blocked Senders list. Furthermore, SPAMMERs rarely use the same email address more than once to send SPAM.
