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Posts: 3
Registered: ‎02-17-2011
0 Kudos

SPAM filter does NOT work

I use the webmail to access my verizon email.  Every morning and around lunch time I log into to check my email.  In the mornings I have about 15 spam messages.  Around lunch time I have anywhere from 5-10 spam messages.  I mark all of them as spam.  Over the passed few weeks, I noticed it's the same messages coming through.  Why does the spam filter NOT work?  How are these messages getting through. 

Anyone else having this problem?  I've read on the message boards that I need to change my filter and send everything to  I did that the first week and I am still getting all this email.  Forwarding the messages to becomes very tedious.  What other options are there?  How do I get all this spam to stop?


Thank you.

Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009

Re: SPAM filter does NOT work

Use the actual filter. What you are doing currently is notifying Verizon of an offender. You want to take steps to protect yourself in the meantime so you would want to set up a rule that deletes that message automatically or sends to spam folder right away
Posts: 3
Registered: ‎02-17-2011
0 Kudos

Re: SPAM filter does NOT work

how do you set rules that delete them or sends them automatically?

i am using the web application, not outlook.

Posts: 3
Registered: ‎02-17-2011
0 Kudos

Re: SPAM filter does NOT work

so by moving it to the spam filter, you are saying that notifies Verizon.  well shouldn't that be an indicator that it is spam, and verizons server's do something about it.

what is the point of moving it to spam or declaring something spam if verizon isn't going to do anything with this knowledge?



Gold Contributor VI
Posts: 3,146
Registered: ‎09-15-2009
Location: Texas

Re: SPAM filter does NOT work

Your filter to automatically report these should look something like this:



[From / Subject / To / CC / To or CC]

[contains / doesn't contain / matches / doesn't match]

____________________________ (blank input field)

 then automatically send notification to




For example:

If Subject contains viagra then automatically send notification to


This filter would forward any message with the word "viagra" in the subject line to Verizon's Spam Detector address and you would never even see it.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
Posts: 1
Registered: ‎04-02-2011

Re: SPAM filter does NOT work

I am not the orig poster, but I have the same problem- but I dont understand what you mean by "use the filter."  Can you or someone please explain how to do this.  My inbox is (seriously) 99% spam at this point.  Thanks

Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009
0 Kudos

Re: SPAM filter does NOT work

try   free and easy,   also use try to keep some of the following rules in mind when dealing with spam. 




  1. You should start reporting the spam with a spam button in the webmail client
  2. Forward spam emails that were not caught to
  3. Set your e-mail filter. An e-mail filter and spam blocking software are absolutely critical. Set these security measures to update automatically to ensure that you are protected from the latest threats.
  4. NEVER reply to spam. Replying to spam, even to "unsubscribe," could set you up for more spam.
  5. Protect your e-mail address and instant message ID. If you must post this information online, set up two identities, one for real use and one for online activities.
  6. Be wary of e-mail attachments. Change the settings on your e-mail program so that images and attachments are not opened automatically. Only open attachments from users known to you.
  7. Watch out for phishing scams. Don't click on links in e-mails or instant messages unless the sender is known to you. Instead, open a separate web browser and visit the site directly.
  8. Create smart and strong passwords. Use a combination of letters, numbers, and symbols.
  9. Never enter your personal information in a pop-up window. You may not be able to tell when a scammer has hijacked a seemingly legitimate site.
  10.  Don't fill out online surveys, or register for contests or fan clubs. These may be fronts for spammers trying to collect your e-mail address.

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