Verizon.net Email

[#1]

I can log into my primary Verizon account, where my billing info is, but I cannot access the e-mail that I have been receiving online through Yahoo.   verizon.net does not seem to recognize my account or password.

I see other posts on this topic but no answers yet, so I thought I would add one to the pile in hopes that Verizon will see this and do something about it.

[#2]

Adding that I have been accessing the mail directly online and this is not an "outlook" or other mail client question.

[#3]

With the switch to Verizon mail from Yahoo, I can no longer receive email into my Outlook 2007 mailbox. I have made the changes required to the Incoming and Outgoing mail server addresses (change "incoming.yahoo.verizon.net" to "incoming.verizon.net" & same for Outgoing). I have changed the outgoing server port to 587. Despite following all the Verizon specified changes, I continue to get the "Type your username and password" pop-up over and over. I can log onto the Webmail application and see my emails fine.

What do I need to do to get Outlook working with the new Vz setup?

[#4]

For the sake of example, we are going to pretend that we are setting up fictional account "fakeacct@verizon.net" and the password for logging into that account in webmail is "fakepassword" - Again, this is a fictitious account for the sake of an example.

The settings for using Verizon's servers would be:
Incoming Server: incoming.verizon.net
Server Requires Authentication: Yes
Username: fakeacct
Password: fakepassword
Requires a Secure Connection (SSL): No
Port: 110


Outgoing Server: outgoing.verizon.net
Server Requires Authentication: Yes (You can set it to use the same settings as incoming, or manually enter the username and password.)
Requires a Secure Connection (SSL): No
Port: 25 (although 587 also works.)

[#5]

4 possible issues

A) you have a setting wrong... somegirl provided all of the correct settings

B) you are using the wrong username/password.... Here is a direct link to the "Forgot my password" https://www.verizon.net/ssowebapp/alternateAuth/altChoice.jsp

C) there is an issue with your account.... contact Technical support

D) there is an issue with outlook.... unlikely, but possible..... Remove/delete any and all emails from the outbox, close outlook, reboot your PC, and try again.

[#6]

Dear Mr. Mudpuppy,

Are you using a main verizon.net account, or a sub-account?  My main account was transferred over to verizon.net on Saturday; however, none of my subaccounts were transferred.  They are still available under the old yahoo.com access / pop3 settings.  I have not seen or heard anything from Verizon.net regarding what the problem is with the sub-accounts.  This has been a poorly executed transition, but that is what you get when you outsource everything to India. 

[#7]

Contrast this to a billing problem we just had with DirecTV; one call, about 15 minutes, everything fixed and the entire process was easy and the rep offered tons of help.  And because thier glitch stopped auto-payment somehow, they threw in a month service for free.

Hopefully the web interface will work with the sub accounts, too.  "there is an issue with outlook.... unlikely, but possible"  Hahahaha, Outlook is its own issue.  I'm not going to use it.

Does anyone from Verizon actually ever come into these forums?

[#8]

I have verizon/yahoo for my e-mail.  Since Friday I have been unable to receive my e-mail messages.  Any help would be greatly appreciated.

[#9]

Yahoo has probably been discontinued in your area (as it was in mine)  to move your account go to this address and it should move your mail and contacts to the verizon.net client

https://secure5.trueswitch.com/verizon-mg/

[#10]

My parents across town also have FIOS internet, and have Verizon Yahoo......they were able to switch to the Verizon webmail without issue.  Strange why so many of us have not been able to.  I hope Verizon is working on this "bug", or whatever ailment is causing this issue.