Verizon changed something in past month - can't open webmail

[Jebb1]

It seems that Verizon changed something in the past month and now I can't open my email from my desk at work.  Something in the new webmail system is causing my LAN system at work to block it (thinks it's a virus, spam, etc.).

I have checked the pop up blocker settings and it is not being blocked but SOMETHING is blocking it. 

I can get to the Verizon log in page - and log in.  I can see new email titles in the account status page but when I click to open them it just sits there - never opens - no error messages or warnings of any kind and the little status icon continues spinning.

I can't get into the webmail page directly at all.

What could be causing this and how do I fix it? 

[Tartan1]

I'm having a very similar issue.  I'm on a PC at work using Internet Explorer 9, and when I log in I can see my messages, and can actually view them, but as soon as I attempt any kind of action, like a "Delete" or "Mark as Spam," I get a message that the action cannot be completed, and the entire mailbox disappears.  The only way I can get it back is to relog.  I've tried different browsers, but this doesn't seem to help.  I don't have these issue at home, where I'm using Safari on a Mac.

Just wanted to let you know that you're not alone.  Hope someone smarter than me will weigh in with a suggestion.

[rogerlind84]

what are verizon current email settings?

[rogerlind84]

can't open email on my ipad

[JOSEm441]

Change before Sept. 2013

Server	Current Setting	New Setting	SSL Enabled	Port
POP3 Server	incoming.verizon.net	pop.verizon.net	YES	995
SMTP Server	outgoing.verizon.net	smtp.verizon.net	YES	465

Have  you tried the suggestions in post 1 here http://forums.verizon.com/t5/Verizon-net-Email/How-to-set-up-Verizon-net-email-on-the-Apple-iPad-iPh...

rogerlind84 ?

[rufus82]

Help !!!  I cannot retrieve any e-mails on my lap top, but they are still coming on my I-Pad. ???

[rufus82]

I stopped getting mail on my lap top, but my I Pad still gets mail.....