I mostly use my laptop WIndows XP, with IE 8.0. Using rich text as the default.
Happens all the time-- 100% reproducible--
(i can reporduce it on multiple machines, all using IE-- but I can't reproduce it on the one system I have access to with FireFox 14.0.1.)
Easiest way to reproduce it is when replying or forwarding a message- but I've also seen it when just composing from scratch.
I think the problem is caused by a situation where the message is formatted so that the enter key is formatting the message as Carraige return/Double Line Feed-- so that a space is inserted between paragraphs. If you try to insert text in that "blank" line between the two paragraphs, webmail doesn't know how to handle that, and crashes.
When it does, it throws the error "internet Explorer has encountered a problem and needs to close". If you hit OK, you're asked if you want to report the prolbem to Micorsoft, and then the tab closes and tries to recover, but fails.
It is easy to reproduce by replying to a message, and trying to type in between the line with the date/sender of the original messgae, and the first line of thier message-- there's a couple of blank lines in between those two. This is not the only way to trigger the problem, but it is an easy one.
It really **bleep** me off when it happens-- usually before the auto-save of the draft has fired, so I lose my work.
Does anyone else struggle with this?
-Just yet another way the verizon webmail client blows.....
