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Posts: 2
Registered: ‎05-06-2012
0 Kudos

Welcome to Verizon e-mail

When I access my e-mail inbox, the name at the top of the window shows a different name than mine, however, the e-mail are addressed to me. Has anyone ever had that happen to them ???? Trying to get help with this issue has been impossible, therefore

I do not use except it does give me internet access/

Thanks for any replies.

Posts: 1
Registered: ‎05-06-2012
0 Kudos

Re: Welcome to Verizon e-mail

My email also has a different name at the welcome sign. I have also not been able to login with IE only chrome and safari. Any help?
Posts: 2
Registered: ‎05-06-2012
0 Kudos

Re: Welcome to Verizon e-mail

Hello ASM.

Sorry I can't help you with the log-in problems, I have them too, and I use IE.

I did e-mail Verizon and got a response as to the different name appearing when checking e-mail.. When you have not completed your on-line profile, they assign a name to you, so that is what happened to me.


You could maybe try to e-mail verizon about the log-in problem. I got a quick response.



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