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Contributor
swanepop
Posts: 5
Registered: ‎09-08-2011

accessing subaccts

It appears that the Verizon webmail only shows the emails coming to my primary account. Is there a way to "tell" it to download a subaccount, as well? I've looked, but cannot find this on teh web site.

Employee
Shamika_VZ
Posts: 447
Registered: ‎01-02-2011

Re: accessing subaccts

Hello,

 

If I understand correctly, you are referring to an email client that your primary email account forwards to. If this is the case, you can configure your subaccount to download the messages to your email client the same way the primary account is set up. Here are a few links on how to get that done. If you still need assistance, I sent you a private message.

 

 

http://www22.verizon.com/ResidentialHelp/FiOSInternet/Email/Setup+And+Use/QuestionsOne/124274.htm

 

http://www22.verizon.com/ResidentialHelp/FiOSInternet/Email/Setup+And+Use/QuestionsOne/124289.htm

 

Shamika_Vz
Verizon Support

 

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

 

Contributor
swanepop
Posts: 5
Registered: ‎09-08-2011

Re: accessing subaccts

Hi Shamika,

 

   No - I am not referring to the mail client on my computer (Windows Mail) which successfully displays mail from all acounts. I am referring to Verizon's Webmail (http://mail.verizon.com/webmail/driver?nimlet=showmessages&view=emails#mail_Emails_INBOX) which only displays emails posted to my primary account and not to any subaccounts. Thus, the problem is how to configure Verizon's webmail and not my mail client. Is that clearer?

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