Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Reply
Contributor
AnnAmadori
Posts: 2
Registered: ‎06-14-2013
0 Kudos

changing email settings

I have received an email from Verizon telling me I need to change my email settings to the following in order for my email to contine working after September this year. I have changed them and now my email does not work. Is this a legitimate message? And do these settings work for anyone? I use Thunderbird on my laptop and I also have an iPad.

Server

Current Setting

New Setting

SSL Enabled

Port

POP3 Server

incoming.verizon.net

pop.verizon.net

YES

995

SMTP Server

outgoing.verizon.net

smtp.verizon.net

YES

465

 

Silver Contributor V
armond_in_nj
Posts: 1,417
Registered: ‎04-10-2012

Re: changing email settings


AnnAmadori wrote:

I have received an email from Verizon telling me I need to change my email settings ... I have changed them and now my email does not work. Is this a legitimate message? And do these settings work for anyone? I use Thunderbird on my laptop and I also have an iPad.

Server

Current Setting

New Setting

SSL Enabled

Port

POP3 Server

incoming.verizon.net

pop.verizon.net

YES

995

SMTP Server

outgoing.verizon.net

smtp.verizon.net

YES

465

 


Yes, the message is legitimate, and yes, you must eventually change server settings as described.  You may find this onerous, and you're not the first person to face this issue, but eventually it must be done.

 

This topic has really been beaten to death in the forums.  I'd say your best bet is to type "thunderbird" into the "Ask the Community" search box at the top of the page and start reading.  There's a vast amount of detail there.

 

My impression is that just about everyone eventually gets the settings right, after which the system works as desired.  Still it may take some doing.  Good luck.

Silver Contributor III
walt178
Posts: 971
Registered: ‎11-06-2012

Re: changing email settings

Also, password authentication method must be set to normal for POP and SMTP.   You may not see those options if you don't enable SSL first.

 

Contributor
AnnAmadori
Posts: 2
Registered: ‎06-14-2013
0 Kudos

Re: changing email settings

Thanks. I'll try again sometime.

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411