Customers With Disabilities
Reply
Contributor
AnnAmadori
Posts: 2
Registered: ‎06-14-2013
0 Kudos

changing email settings

I have received an email from Verizon telling me I need to change my email settings to the following in order for my email to contine working after September this year. I have changed them and now my email does not work. Is this a legitimate message? And do these settings work for anyone? I use Thunderbird on my laptop and I also have an iPad.

Server

Current Setting

New Setting

SSL Enabled

Port

POP3 Server

incoming.verizon.net

pop.verizon.net

YES

995

SMTP Server

outgoing.verizon.net

smtp.verizon.net

YES

465

 

Silver Contributor V
armond_in_nj
Posts: 1,417
Registered: ‎04-10-2012

Re: changing email settings


AnnAmadori wrote:

I have received an email from Verizon telling me I need to change my email settings ... I have changed them and now my email does not work. Is this a legitimate message? And do these settings work for anyone? I use Thunderbird on my laptop and I also have an iPad.

Server

Current Setting

New Setting

SSL Enabled

Port

POP3 Server

incoming.verizon.net

pop.verizon.net

YES

995

SMTP Server

outgoing.verizon.net

smtp.verizon.net

YES

465

 


Yes, the message is legitimate, and yes, you must eventually change server settings as described.  You may find this onerous, and you're not the first person to face this issue, but eventually it must be done.

 

This topic has really been beaten to death in the forums.  I'd say your best bet is to type "thunderbird" into the "Ask the Community" search box at the top of the page and start reading.  There's a vast amount of detail there.

 

My impression is that just about everyone eventually gets the settings right, after which the system works as desired.  Still it may take some doing.  Good luck.

Silver Contributor III
walt178
Posts: 945
Registered: ‎11-06-2012

Re: changing email settings

Also, password authentication method must be set to normal for POP and SMTP.   You may not see those options if you don't enable SSL first.

 

Contributor
AnnAmadori
Posts: 2
Registered: ‎06-14-2013
0 Kudos

Re: changing email settings

Thanks. I'll try again sometime.

 

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools