lost password that wont let us reset it

[hilcalamy]

i went through the reset channels on my verizon.  it tells me that i need to register on my verizon..... then when i have completed the registration it tells me i am already registered and keeps bringing me to the same sign in screen with out letting me get to my secret questions.  can anyone help

[Telcoguru]

Try this page. https://www.verizon.net/ssowebapp/alternateAuth/altChoice.jsp