Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS
  • WIRELESS
 
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle

    FiOS

    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice

    Standard

    High Speed Internet (DSL)

    DIRECTV®

    Home Phone




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

    My Rewards+

    Manage My Rewards+

    Refer a Friend

     

     

     

  • Support  

    Community help

     

     

     

     

    Search Support



    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge

    Main

    Play

    Know

    Live

Reply
Contributor
Posts: 1
Registered: ‎04-27-2011

This is a nightmare for a small business!

This was supposed to be easy for a small business, right?  Well... Google Apps signed up our existing domain that we have had for years WRONG!  Now after TEN days of no web site or domain based e-mail their solution is to get a new domain.  WHAT???  How about them fixing the domain?  They entered the domain as www.xxxxxxx.com instead of just xxxxxxxx.com.  Now we can't get anything to work because of the www..  For years we have been known by this domain, our business cards, letterhead, etc..  Their answer is 'get a new domain'?

We are beyond disgusted!  Have spent more time on the phone being transfered from department to department, everyone blaming each other, giving me 'string' after 'string' for or original web provider.  They have done everything Verizon and Google Apps has asked and still... ten days later... nothing.  Our business, from the internet, is completely down!

We have had it!  They have until tomorrow to fix this or we are finding someone else.  Enough is enough!

Highlighted
Contributor
Posts: 2
Registered: ‎05-05-2011

Re: This is a nightmare for a small business!

Hello

 

Just a suggestion it should be as simple as going to the company you bought the domain from and doing a redirect then resign up for Google services with a sub domain , You could be up in running in about 3 hours

 

Contributor
Posts: 5
Registered: ‎07-11-2009
Device: Treo 700p
0 Kudos

Re: This is a nightmare for a small business!

I am in a similar situation and will start my own thread, but this "redirect" of domain stuff is way too complicated for most users.  The TV ad made it look so easy, but tech support at Verizon did not even know about this program.

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411