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two accounts and two account numbers but only one account shows on line for billing
by rlst in General Residential Products and Services
I two accounts and two account numbers but only one account shows on line for billing, therefore I have not paid one of the bills-unbeknownst to me. How can I see both accounts on line & get emai...
04-30-2013
11:15 AM
2
Replies
141
Views
Verizon not letting me check my email from my phone... Why could this be?
by johnnyr860 in General Residential Products and Services
I am trying to figure out how to fix it. I just got the Pantech Hotshot and when I try to log into my gmail account to search my emails it won't let me log in at all. It says invalid password and so ...
03-08-2013
09:29 AM
2
Replies
464
Views
How to avoid billing issues with set top box exchange.
by Aquilonian in General Residential Products and Services
I've read about some issues other Verizon customers have had regarding billing errors, after they've exchanged set top boxes. More specifically, being charged for boxes that have been returned. I fea...
03-19-2013
11:18 AM
14
Replies
655
Views
The following showed up on my new estimated bill: Existing Multi-Room DVR - High Definition $19.99 Existing HD Set Top Box Rental 2 @ $11.99 $23.98 Existing Set Top Box Rental $7.99 Existing Multi-Ro...
02-25-2013
08:07 PM
2
Replies
400
Views
Yesterday, the entire layout of the Verizon Yahoo Home Page suddenly changed. While I detest the layout and find it to be a major regression in design and capability, I might be able to live with it...
02-01-2013
05:38 AM
4
Replies
1027
Views
01-24-2013
10:26 AM
3
Replies
456
Views
Anyone else experience a non-stop loop on logon to the my verizon page? After the first prompt for userid and password it doesn't even stop and wait for my response, but just seems to continue loopi...
12-21-2012
05:01 PM
11
Replies
699
Views
I live in Lowell, Massachusetts. I have listened and watched ads on TV about FIOS for nearly 12 years now. Every year I have called up Verizon and asked about getting FIOS and each year I get the sam...
12-14-2012
10:57 AM
7
Replies
1008
Views
Need billing number for a real person that can fix problems
by catlady4114 in General Residential Products and Services
I got Fios a few months ago. A new account was set up for Fios but I'm still being billed for DSL. I've been trying to get the problem fixed for months. The first month they credited back the Fio...
12-11-2012
10:23 AM
3
Replies
638
Views
I downloaded the In-Home agent code on Oct 10th, 2012 - I ran the install and it appeared to install correctly but when I attempted to run it, it failed with an variable not initialized ( or somethin...
10-09-2012
04:42 PM
2
Replies
547
Views
