Contrary to popular belief amongst advertising agencies and the businesses that hire them, not everyone in California speaks Spanish. I suggest Verizon put their Spanish commercials on Spanish networks, not on major and local tv stations.
There are times where WNUV's schedule delays the CW-network shows broadcast from Baltimore, Md. Verizon carries the WDCW CW- station in the Washington area. I am on Verizon in the Annapolis area and Verizon carries both the Baltimore & Washington public stations, except for the CW network, which is WNUV from Baltimore. Give the general public the choice of which station they care to watch.
Why, oh why do we have to set up individual series recordings when it would be ever so much easier to enter "Top Chef*" and then the DVR would pick up any of the variations: Top Chef, Top Chef Masters, Top Chef Deserts, Top Chef: Wild at Mardis Gras...
This would also let us sidestep the infuriation caused when a show suddenly adds or changes punctuation in the way the DVR has it listed. We missed recording 3 out of 5 Masterpiece episodes a year ago because suddenly there was a colon in the series name that was not there when we set up the recording.
Being able to set up recordings based on things other than picking from the grid or searching would be really helpful - "record all new shows on PBS that have Morgan Freeman in the cast" for example.
I recently experienced losing all my saved movies and television episodes from my DVR. Everything was wiped out because of a faulty Set Top Box. Verizon could not restore them. My suggestion is that customers should be able to save their favorite recordings on their Verizon account (just like I am able to save all my contacts on my cell phone onto my Verizon Wireless account). I am so devastated to lose movies and episodes I love to watch over and over.
Stop playing the football games on CBS HD channel with Spanish announcers. Everything else is in English, why the Spanish announcers for the game play is annoying. Why not have the American announcers?
Seriously, MORE ads?? This morning I get up, flip on the TV, and find an ad for "disney movies" at the bottom of my guide screen. The ad font is LARGER than the guide font! Come on, really? If I want to watch movies, I know where to find them. Please remove that ad.
I only need to see the time/info bar when I hit RW/FF or Pause
When I hit RW/FF the time bar takes up 1/4 of the screen. That is way too large. I only need to see the time bar...it should only be about 4-5 inches tall and the location should be adjustable by the up/down arrows on the remote to move it to the top or bottom of my screen. Also, reduce the time it's displayed to only show when RW/FF or Pause. (see next comment)
When I hit Play, the info bar expands to 1/2 the screen size---I want to watch the show, not the info bar! There is NO reason to increase the size of the info bar--I KNOW WHAT SHOW I'M WATCHING--I recorded and selected to view it, you don't have to tell me every time I hit a button on the remote!!! The BEST option would be to automatically close/hide the time bar when Play is pushed.
When I hit Pause, as above, there is no reason to increase size of info bar...show the smaller time bar w/ the pause icon--after all, I know which buttons I'm pushing on the remote.
When viewing the guide
The default display list should be keyed to the same option that my normal channel selection is set to--favorites 1, only HD, purchased channels, all channels, etc. I should NOT have to select Options after hitting Guide to make it match my preferred selection.
When selecting a show to record I want to be able to start the viewing 1-2 minutes prior to the indicated start time.
Since everything I push on the remote is displayed on my TV, I don't need to see it here...honestly, I don't even need a display. The default display I select in the options (time) is all that needs to be displayed, I don't need to see indicators of normal operation--its shown on the TV.
on 11-25-201307:34 PM - last edited on 11-26-201304:50 PM by ElizabethS
On Nov 6 at exactly midnight my internet shut down. Called verizon to find out the issue and they said it was an update that wont be ready until 1am. I patiently waited since i was close to finishing up but it was still down at 1am and called back. They said it would be as late as 5am to get up and running. What??
On a normal night, it's not a big deal but this day was not normal. Boss gave me an assignment earlier that day and I needed the internet to do research for a meeting in morning. Ended up having to go to my local Kinkos to use the internet which was 25 min away.
Had I known this update was scheduled by email or text in advance I could of planned accordingly. But in this case, I was in the process of competing my research, waited an hour in hopes it would be back online, then had to drive miles away to finish up another 30-45 min and head back home. Didn't get done until 330 and when I came home the internet was still down.
I'm paying for a service that I'm expecting to be accessible at all times. You can't just randomly do updates and think that just because it's midnight, no one is going to need it (or care). It wasn't an outage or something beyond your control as pointed out by customer service so really there's no excuse not to notify anyone that an update will occur that day, at midnight, and for a number of hours. I mean if you can mass email people about your goods and services, I don't see why you can't do so for things like this.
Wasted a lot of time and money that I didn't think I should have and it would have been better spent on my actual presentation. I honestly feel I should be compensated for having to travel and use an internet service elsewhere, especially when I'm paying good money to "supposedly" have it at home.
bymd9912-04-201304:16 AM - edited 12-04-201304:39 AM
I just came over from Comcast and I don't see any on-demand fitness shows.
On-Demand Fitness shows is a nice feature on Comcast and is a pretty big deal for me. You can get a quick 10 minute workout, a longer workout and switch between multiple trainers to workout different parts of your muscles.
Am I missing this in the on-demand guide or is this something FIOS can bring onboard?
UPDATE: Found a post that pointed to the location of the on-demand workouts.
The workouts should be easier to find.
Now that I did find them the selection is poor and should be expanded with the like of Kathy Syphers and Robert Jones.
The organization and selection of workouts on Comcast is superior. They organize by level, (beginner, Expert, Intermediate), multiple categories and a great list of short 10 minute workouts. I still may switch back to Comcast since the workouts were a big part of my TV experience.
I recently came from Comcast where as a customer I could watch TV episodes of my favorite shows online with limited advertising. Now you offer "clips" of the TV shows I watch, not full episodes available on the Internet. I should be able to see the TV episodes I see on TV on the Internet. I want less advertising on my Internet service-I pay you for service not advertisements, and have already opted out on Direct Marketing on your site. When I clicked on an episode offeed on my home page "news" section today, I HAD to watch 2-1/2 minutes of advertising repeatedly starting at the beginning and all throughout the episode. LIMIT the advertising or eliminate it, I pay you to see TV & dont want to be required to see 2-1/2 min of advertising at a time. I don't watch it, go to another tab to do something else, so it is ineffective. Comcast does not do this, they have you beat there. WE DO NOT WANT TO SIT THRU ADS TO SEE SERVICE WE PAY FOR. Make more TV episodes available with less advertising, both on our "home" Internet page & when watching content thru your Internet service. If there is a way to eliminate "forced" advertising, please tell me. Much as MSN does-if you subscribe to their email service, they remove the ads. Forced ads that are not watched are ineffective and only create a bad impression of your services.
Here's a novel idea Verizon! How about NOT charge customers extra money to "rent," a digital adapter and channel box when it is necessary for service. Seems to me that when you pay for a service or products, you should not need to pay extra for things are that are part of that same service or product. Where's the logic here!?
NBC now owns the rights to the Barclays Premier League (England's top flight and arguably the most competitive league in the world) soccer matches. NBC will be airing ALL the Premier League matches this year across their channels (NBC, NBC Sports Network, NBC Premier League Extra Time and NBC Live Sports Extra). They will be airing multiple games at the same time on TV channel NBC Premier League Extra Time and all games on their NBC Live Sports Extra (an ap).<br><br>We need Verizon Fios to support both channels in order for us users to see all the games. This would be a huge competitive advantage for Fios.<br><br>Season starts August 17 and lasts until May. 388 total games. We need Verizon to sign up for both channels.
There should be another level of Phone Support that we can ask for if the original Tech person cannot deal with our Problems.
Yesterday I spent a while being taken through resetting my STB by the automated voice response system.
The actual problem I was reporting is in the new Firmware, nothing to do with the box itself, but it seems that I need to reset the box first to rule out it being a problem.
When I got through to a real person, the first thing he did, even though I told him it had just been done, was to Reset the STB again.
Then he told me it would be OK now, but if it was not then he would send me a replacement STB.
Well, it was not OK, but I knew that would be the case all along.
If there was a higher level of Support, then maybe I could explain what the problem with the firmware is, and they could add it to the next release. Also, there would not be so many replacement STB's being shipped.
As it is, if I need to get this problem fixed, I need to go to back to the support board and hope I get someone who knows what I am talking about.
I should say at this point that I have been in the Electronics and Computer Software Design and implimentation for many years, and so I really do know what I am talking about.
I think think it would be very useful if you could add the option to que 5 seperate recordings that are in any folder to play one after another. I don't think it would be very hard to implement this in a firmware update.