Verizon On Line really needs to upgrade their Verizon.net email service in a big way. All the other email services out there which are free by the way, out perform VOL by leaps and bounds in bandwidth/throughput or whatever the technical term is for speed. For the most part, VOL email is about 1/3 the speed of Yahoo, Gmail and Hotmail/Live/Outlook especially when using client email software such as Outlook, Outlook Express, Windows Live Mail, Thunderbird and so forth.
This has been an issue for the past 2 years however, earlier this year 2013, VOL did improve some of the server performance after it had hit bottom when they changed the server names from incoming/outgoing to pop3/smtp. They still have much expansion and upgrading to do just to keep up with free email services out there which seems a bit backwards for those who pay for VOL service and get less performing email than the freebies.
For those of us using PC's or Laptops the option to move or copy folders and/or individual emails to a local hard drive would be excellent. If users would get in the habit of using such a function it could be a win win. From VZ's side it could potential free up huge amounts of storage space. For users instead of having to setup 3rd party clients (which can be a daunting task for some) to accomplish this; the option to do this from the present web interface would make a lot of happy people in situations where they do not have web access. TIA, Jose
It would be great if Verizon updated its email server security certificates when they expire. I have been getting warnings for over a month. Given that Verizon has no problem reminding folks when payments are due, it seems that the basic underlying maintenance functions that we pare paying for should be taken care of timely. Way to go in making Verizon customers safe and secure using the services we pay for.
So I just go the word that MSN Premium will stop being my ISP portal for my verizon/MSN email accounts, unless I pay more for MSN Premium.
I suppose this is because Verizon wants the ad space/revenue. The only thing is when I went to log on, I get an error message that is not decipherable (may be user/password error, but who can tell????)
BRING BACK MY MSN for FREE. I pay enough for the service that I do not deserve to be nickled and dimed like this.
BAD IDEA. The $2 fee to pay your bill didn't work, so let's try this!!!
As you know, the spam problem is not just huge, it is debilitating!!
It affects all of us.
As an e-mail provider, there is an implied responsibility to make the user experience tolerable.
Specifically, since the Verizon SPAM tools are NOT implemented with a simple user in mind AND are NOT implemented in a "seamless manner"**, there is a genuine need for improvements.
For these reasons, I have been using the "message rules" in my Outlook Express for a long time to at least make a dent in the spam I get. I felt I had better control with this than using Verizon tools.
I am now in a position where I need to transfer some 120+ message rules and God knows how many blocked senders to the Verizon Spam Detector FILTERS.
Doing so will allow me to:
1) Not having to spend months to do this manually, which is totally prohibitive.
2) Make the message rules independent of the E-mail client I use (upgrading etc.).
3) Make my spam experience such that at least I think I can keep pace with it, let alone solve it!
Implementing this at Verizon could be as simple as getting the code that already exists from Microsoft under an appropriate agreement (perhaps even as a suitable application), tailoring it to the Verizon specifics and by doing so making a HUGE step forward in lowering user frustration with existing Verizon support in this regard.
The Spam detector screens, eplanations, guides, Chat client etc. are all geared toward the very people who developed and implemented them. I know this may sound overly critical, but we are not all "propeller heads"!
This entire set of tools needs to be critically reviewed and ADJUSTED for the average user.
For God's sake, I'll even offer my services, if desired, to help bring this about!
I am the only one who use my computer and accesses my email. The need to continually sign in is annoying. The "remember me for 2 weeks" option does not work. I was told by your phone service rep, that it's because I access my e-mail from my phone and Ipad. This is ridiculous. Let us choose me choose if I want automatic access to email or need to login.
I've notice someone changed the already pathetic design of the email page. My monitor is 9 inches tall and we're given less than 3 1/2 inches of screen to view our emails. Verizon gets 5 inches for their crap. And try finding the 'pay your bill' section.... oops NOT THERE ! The freebie email sites (AOL, MSN,...) give you much more space. Someone needs to be replaced ! If this doesn't get fixed, me and my money are leaving! Anyone Else???
You should be able to just copy and paste unwanted email senders and domains to a block email list folder. once you do that the email from those listed would go to your trash folder, where you could then either look at it or delete it. you shouldn't have to manually type in everything into the settings page. The settings feature would stay the same otherwise being able to specify words and subject as it is now. You just need to ad the block email folder feature.
I would like to see the ability to select several emails and click a "filter messages like these" button/option and then have the system auto-detect what those messages have in common to start building an email filter.
Gmail has this available, and it is how I build 99% of my filters there.
- If I selected five message from email@example.com, it would auto-fill that email address and set the filter to "From matches: firstname.lastname@example.org."
- If I selected nine messages with the subject line This is a Really Cool Email, it would auto-fill the Subject and set the filter to "Subject matches: This is a Really Cool Email."
- If I selected three message with the same sender and the same subject, it would give me the choice to filter based on the subject or the sender. (Gmail allows to filter when both match, but Verizon currently doesn't.)
From there, it would redirect to the Filters page (with the beginning of the filter already pre-set) and allow you to choose what to do with those messages.
This is much easier than the current setup, where filters are on a completely different page from the email messages, and require bouncing back and forth between the two in order to make sure filters match exactly.