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Enter New Idea

Please implement the ability to filter based on more than on condition.

 

An example of when this would be useful: That friend/family member that always forwards the chain emails full of animated glittery butterflies/rainbows/puppies with the "forward this to 20 people and you'll get your wish" taglines.

 

I would like to be able to set up a filter something like this:

 

If From matches forwarder@annoyingemails.com and Subject contains Fwd: Fwd: Fwd: then send message to Spam.

 

This means that legitimate emails from that person with real information in them will not be blocked, and multi-forwarded messages from other people will not be blocked.

Status: Acknowledged
Thank you for the suggestion. I'll pass it along to the email team within Verizon.
louise1g

user friendliness

Status: Acknowledged
by louise1g on ‎01-24-2013 08:22 AM

Please make it easier to distinguish between your various branches of business/

I sometimes spend valueable time attenpting to get into the wrong "department".

 

(And change your screen colors - I don't like them !)

Status: Acknowledged
netsurfr

e-mail attachment size

Status: Acknowledged
by netsurfr on ‎01-17-2013 04:26 AM

Recommend increasing attachment size at least 10MB.  With multimedia-rich documents, powerpoint, and spreadsheets, the current 5 MB limitation is frequently a problem.

Status: Acknowledged
Those files can get large. Your suggestion is acknowledged. I will pass this on to the Email team. Keep the ideas coming.
deletedemail

email deletions

Status: Acknowledged
by deletedemail on ‎04-25-2012 06:01 AM

(from the Verizon web page on emails retention) Email Retention All read Verizon Online email messages remain on the Verizon server until you decide to delete them. All unread Verizon Online email messages are deleted from the Verizon server after 90 days.

 

This is the way Verizon deals with email that has not been read.  Why would you delete something that has not been read and in fact retain something that has been read???  Nothing should be deleted unless I delete it, certainly not something that has not even been read.  What if I have to go into an extended stay at the hospital or overseas without access to my computer?

 


Status: Acknowledged
Thanks for your question- I'll see if I can get the proper person within Verizon to respond.
GGrube

e-mail & text

Status: Acknowledged
by GGrube on ‎01-15-2013 10:31 AM

It would be great if you could send text messages to a phone number from your e-mail page or somewhere on My Verizon.   It would be another thing to put Verizon far superior to Comcast.

Status: Acknowledged
Thanks for your input! We appreciate your willingness to share your idea. I have passed this on to the appropriate party.
French_Lieut

Phishing Notice

Status: Acknowledged
by French_Lieut on ‎09-23-2012 11:20 AM

The Verizon home page contains a link to an unusually long list of phishing attempts on Verizon email.  It would be helpful for Verizon to periodically send out email notices of current phishing attempts in addition to this very long list.  It would keep users up-to-date and safe from the phishing attempts.

Status: Acknowledged
Penny-L

Print options for emails

Status: Acknowledged
by Penny-L on ‎07-23-2012 07:28 AM

I just transferred from cable to FIOS.  One feature in cable internet that I miss is the option to choose print sizes before printing email messages.  This is important when incoming messages use a fine print size or colored fonts that are not as sharp for reading in print.  Any chance Verizon could add this?

Status: Acknowledged
Bolt

Verizon should participate with DMARC . . .

Status: Acknowledged
by Bolt on ‎01-31-2012 06:02 AM

I couldn't find any press release or other indication that Verizon email service has agreed to participate with DMARC to verify that incoming messages purporting to be from participating banks and other companies (such as PayPal) are authentic.  Verizon could also participate as a sender of messages since it is possible that its sender domain will be spoofed by phishers.  Information about DMARC is here: dmarc.org .

 

Is Verizon participating in either capacity?  If not, does it have an intention to do so?  If not, my idea is:  PARTICIPATE, and help make email safer for all of us.

 

Thanks.

Status: Acknowledged
Room235

Spam filter needs work

Status: Acknowledged
by Room235 on ‎04-28-2012 09:10 AM

Verizon needs to work on its spam filters.  I have done all that I can with the settings provided; however, I still get a lot of spam in my inbox.  Verizon, please follow the Yahoo! model. On my Yahoo! account,  I get no spam in my inbox; it is all filtered into the spam folder.  Does anyone else have the same problem?

Status: Acknowledged
emteek

communicate faster when account is compromised

Status: Acknowledged
by emteek on ‎12-19-2012 08:17 AM

my email account was hacked recently.  no effort was made to contact me by my primary email account (which is not verizon).  Finallhy I received a snail mail letter.  i called verizon and spoke with at least three techs but no one acknowledged the attack, even denied it saying they had no evidence of the compromise.  Verizon you are too big.  The left hand doesn't know what the right hand is doing.  My account was disabled due to the compromise and no one could unlock it.

 

Status: Acknowledged
jimedB

Verizon 3.0 and IE

Status: Acknowledged
by jimedB on ‎01-12-2012 11:11 AM

How come the people who designed the new Verizon 3.0 decided to omit all Microsoft internet explorer versions from being able to be used to sign in to your Email account? You have done some questionable things in the past but this one takes the cake. It took me 4 calls to CS (got hung up on once) and almost 5 hours before I was finally told that if I wished to sign in to check my Email I would need to download and install firefox browser. The tech then took over my computer and proceeded to change all kind of settings which will take many hours and days to get things back the way they were. Seems like what needed to be done was to put an announcement on the home page or send an Email to let your customers know that you were no longer going to be able to sign in using IE before the change to 3.0 took place. So much for good customer relations.

Status: Acknowledged
pamnjus

deleting email

Status: Acknowledged
by pamnjus on ‎12-14-2012 05:35 AM

I think there should be a way to delete all email messages at once. The way the system works now, you have to manually click each box or you can click the top box to highlight all of the emails on one page, but I literally have thousands of emails that I don't have time to sit there and delete and go through all of the pages. This would be great!

Status: Acknowledged
FrustratedInFL

Mail filter by message

Status: Acknowledged
by FrustratedInFL on ‎04-15-2012 10:43 AM

Currently, filters are set up by options of From, Subject, To and CC.

 

I am constantly getting messages from bogus employers.  I would like to set up a filter that states any email with the word JOB in it will be marked spam.  Other web-based mail offers this option.  Please implement this so I can stop the onslaught of spam!

 

I've had to make numerous filters just to keep my friends from being marked spam, and even so, they still end up in the spam detector.  Sure wish you'd improve this feature!

Status: Acknowledged
warrenhottie

Change back to old way on Webmail....

Status: Acknowledged
by warrenhottie on ‎12-22-2011 05:44 PM - last edited on ‎12-22-2011 06:52 PM by Moderator

Configure Verizon Webmail back to where if you read a message it goes to the next message and automatically opens to where you can read it. Instead of going after you delete the read message, back to the list of complete emails that remain open. Whoever thought of this should be  fired! CHANGE IT BACK! I want somebody calling me back to assure that it will go back to the old way of doing that. Also still get a not supported method after signing into the Email & more overview pop up box that appears & you have to go back & hope it works the next time which still IS NOT FIXED! . And get somebody to reviews this and fix it

 

 

Status: Acknowledged
Squeeky

Spam filter and whatever Spam detector is...

Status: Duplicate
by Squeeky on ‎01-31-2013 01:55 AM

Your Spam filter doesn't work AT ALL.  If I move it to Spam I don't want to see it anymore. But they're all back the next day. Half the time Verizon email chokes up even trying to delete them. Makes me realize Verizon is taking sides with Lowermybills.com and Walmart over me. You have competition and you need to be better than they are....you're not.

Oh, and I'd rather not go through two pages of Verizon spam to get to my email. .

Status: Duplicate
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