I realize this issue was brought up last year, but the names of packages have changed since then and I thought I'd add a couple more suggestions.
I think I understand the frustration people have voiced about losing channels between packages. When cable first was introduced there really wasn't a lot of choice. I remember the only packages was basic cable or premium channels such as HBO and Showtime. Over time the amount of networks has increased and with the advent of Dish Networks have increased the value of certain networks based on their demand.
I don't think it's unreasonable for customers to assume when they upgrade to the next tier of service that they retain the channels they started with. What I don't know is what channels that were added that caused the need to eliminate channels to compensate to cost of the upgrade package.
As of May 2104 the difference between the Select HD and the Preferred HD (formerly called Prime) is 50 new channels and 12 eliminated channels.
Among the eliminated channels, BBC America and Boomerang which many have voiced a concern about. My question, are there any new channels added that equal the cost of these two networks? From the list of the additional channels when upgrading to Preferred HD there seems to be more sports, government news sites and specialty networks such as Comedy Central and SyFy Channel. I think most customers want the added specialty networks, but Select HD went from zero sports and government news sites to three instances of C-Span and half a dozen sports networks. All great additions, but do we need to lose Boomerang and BBC America in the process?
Unique stations like BBC America offer some of the most innovative programming in the world so treating it like a throwaway network while adding more duplicate networks doesn't seem equitable. However I have no knowledge of how network agreements work. I would assume you have 3 versions of C-Spans because that's they way they are bundled for the market. All I know is that bumping up to Extreme HD just to get back BBC America and Boomerang doesn't make any sense when I'm be asked to pay for over 200 channels I really don't want.
If I had one more pitch, it would be to separate sports from basic entertainment packages and use it like an al carte addition. That would eliminate around 8 networks from the Preferred HD package. Lets say that bundle costs $5 to $10 then Preferred HD should get more programming unless returning of the 12 eliminated stations uses up that savings. Sports fans can pay the extra $5 to $10 for Preferred HD plus sports. If you haven't guessed I'm not really a sports fan, but I don't think of this suggestion as penalizing sports fans. I'm just saying to go from zero sports with Select HD to adding 8 sports related networks with Preferred HD. Sports is clearly taking up the lion's share of additional programming. If you're not into sports, you're in the situation of losing what you like in lieu of what you don't. If most sports fans aren't into the specialty networks like Animal Planet or Oxygen, they should be able to get this sports package with the Select HD package which would end up saving them money.
We recently rented an HD Set Top Box to add to our guest room to see how your interface differs from TIVO. Like TIVO you list all the channels so if you have to keep sifting through a bunch of dead channels, you have to either manually eliminate them in TIVO or add them to a Favorites channel from the set top box from Verizon.
I was wondering how difficult it would be to add a couple more filters such as preset channels which correlates to the packaged you currently have. In our case it would be the Select HD pacakage so only about 100 channels should be in that filter. You could also allow presets for the other packages and this could be a great way for consumers to see what they were missing.
I'm not a programmer so I have no idea how much work it would take to create these presets and if they could be upgraded when Verizon upgrades their channel list one a year. Probably not since you have grandfathered package system. Hmmm. Well, I still like the idea, but not sure if it's a good fit with the way Verizon currently deals with past and present package deals. Personally, I think grandfather has some advantages, but you can never upgrade without losing something and that seems counter intuitive.
Anyhow I might have already answered my own question here, but maybe I'm still offering food for thought in how packaged deals could be better maintained. Why not give everyone the same package and thus create a habitual consistent good value by keeping what works and eliminating what doesn't work. Instead of grandfather accounts, you focus on annually updating a fresh and vibrant channel listing that people will value. if everyone has the same packages, then you could create channel package listings as standard filters for the DVR and HD set top boxes.
You should really have more episodes available for the TV shows that are on the free on demand--the selection is really sparse. Cablevision has many more selections of episodes within each selection, not just the most recent couple of episodes.
The SEC athletic conference and ESPN announced a 20-year agreement to carry a new television network and digital platform called the “SEC Network.” The formal name is the “SEC ESPN Network.” The Network will offer SEC sports and sports-related studio programming 24 hours a day, seven days a week. More than 1,000 live events will be available in the first full year across the television Network and its digital extensions. This will include approximately 45 football games, more than 100 men’s basketball games, 60 women’s basketball games and events from across all 21 SEC-sponsored sports.
I would like to see Verizon FIOS carry the SEC Network in all markets.
Now that the channel guide has been updated, the bottom frame advertises on-demand movies. We find many of these ads inappropriate - as we don't want to see erotic or demonic movie ads - especially considering the kids. We would like control over what we watch - including what is featured on this channel guide. This should be appropriate for the whole family.
Living in Ventura County is like living in an open sandwich with bread only on the bottom. All we get here is Los Angeles news and they rarely ever give our news stories or weather/traffic. They do 100% LA, Orange and Riverside info but not Ventura.
They assume everyone works in LA area and south and east of LA. Many of us travel to Santa Barbara frequently so having local SB traffic, weather and news would be great. Can u feed us CBS, ABC and NBC local news eminating from Santa Barbara in addition to the LA stations we already get?
According to the article below in addition to many other articles out there, Fox is rebranding their Fox Soccer Channel as the FXX channel this fall. They're also going to move some existing shows such as "It's Always Sunny in Philadelphia" to that channel as well.
Many times while I am browsing the On Demand options for my 4 year old an age-inappropriate ad/trailer will be running. The most recent example is for The Other Woman. While I was looking for a Disney Jr. show "let's kick him in the balls" blared out of the tv.
Is there any way Verizon can keep the On Demand trailers to a PG / all ages appropriateness level? We've seen trailers for horror movies, trailers with violence, etc. and they are not things I want my daughter subjected to but I have no way of blocking these.
After doing some research, it has come to my attention that Verizon Fios customers are paying the highest monthly rates for any cable television provider. While both Time Warner and Comcast charge $14.99 for this station, Verizon charges a full 25% more at $19.99. This channel provides a great link to Israel with live television and sporting events. However, to charge such a premium for a non-hd station seems foolish.
My recommendation is to charge the $14.99 a month, allowing for more subscribers to enjoy first run content from israel.
All Dodger games will now be carried on SportsNetLA in the Southern California region. This new sports network launches on February 25 (sportsnetla.com). Please make it available at launch, as the Dodgers will be World Series contenders from day 1. Do not force Dodger fans to be on the outside like your Pac-12 fans in Southern California.