Customers With Disabilities
Enter New Idea

Video Playlist

Status: Accepted
by ‎09-08-2010 09:48 AM - edited ‎09-08-2010 10:01 AM

I did not do a whole lot of research on this, so I apologize if this has already been discussed (or is already available), but creating a video playlist would be neat.


the playlist can comprise of on-demand videos.  the customer, when selecting a video from om-demand, can select "add to video playlist", and then go to the playlist and press play.

Status: Accepted
We like that idea, and have discussed adding this feature when the time it right. Perfect thing for a snowy day in front of the TV catching up on the last few episodes of your favorite shows. Thanks for refreshing the idea!

HD channels on demand

Status: Acknowledged
by ingramqe on ‎09-07-2010 05:46 AM

My girl would like oxygen in HD but me I would like to see the free tv channels such as TNT and HGTV be added to On Demand in High Definition.

Status: Acknowledged
Changing to acknowledged, since we have been taking ideas for specific channels here since this was originally submitted. I'll open up votes for HGTV, et al. It helps, though, if you just have one channel in your request for ease of tracking/tallying.

3D channels

Status: Acknowledged
by dan610pa on ‎09-06-2010 05:08 PM

Please catch up with Comcast and DirecTV and start carrying 3D programming.

Status: Acknowledged
Working on this as we speak. Can't give you a firm date, so stay tuned.

On Demand

Status: Accepted
by alapama ‎09-06-2010 12:10 PM - edited ‎09-08-2010 09:47 AM

Make Fox Broadcasting Series such as Bones & Fringe episodes available on demand.

Status: Accepted
We are working with Fox on this option

Turner Classic Movies HD

Status: Accepted
by Hellstorm on ‎09-06-2010 06:51 AM



"Here is the final word from the TCM Programming Department in response to my question about their HD Content posted during a "People Behind the Network Forum" held at 15.30 hours, PDT, at the Hollywood Roosevelt Hotel on Friday afternoon, 23 April, 2010:

TCM currently up-converts all content on the HD feed at this time and will begin to feed actual HD content to the HD feed within the year. Their initial objective was to get the HD feed in place and then, as they can acquire HD prints from the studios; HD prints for the licensed content which they own outright, and HD prints for future programming; begin to feed HD and down-convert for the SD feed.

The reason for the long lead time is that some of the rights to the films are negotiated as far as three years out. While normal programming is done between 5 and 7 months out - they are currently programming general content for September / October 2010 - special circumstances, such as significant dates in history, director or actor's birthdays, or other events can require planning as much as five years in advance."


When will TCM have their HD feed "in place" at FIOS? Hopefully before they start their Halloween programming.


Status: Accepted
TCM HD is in the channel queue, but we don't provide dates here. When we start adding it to the network, we'll change this status to "In Progress" here.

"Delete All" recently viewed items. Not one at a time.

Status: Accepted
by Kier ‎09-04-2010 09:24 AM - edited ‎09-08-2010 11:39 AM

There's a lot of crap available to watch "On Demand", especially when there are no trailers or previews, and I end up quit watching the the movie and find a better one. In the meantime, there are more "Recently Watched" movies listed than bookmarks allowed to be listed (a trick I learned when bookmarks are full).


After a while, I need to cleanup the recently viewed list, but have to click each one, one at a time to delete them.

Status: Accepted
Good idea. When we start working on this feature we'll change the status to In Progress... there are no more software release to add it into in 2010... but we'll try to find a home for this one in a 2011 release

DVR - SD or HD recording choice

Status: Already Exists
by ‎09-03-2010 10:18 PM - edited ‎09-08-2010 10:35 AM

Please add a feature to the Series Recordings that will allow user selection to record each Series in HD (when available) or SD Only.


I would love to record everything in HD. BUT... Due to the lack of hard drive space available (currently) I am forced to record many programs in SD.  I would like to select which Series Recordings I want in SD or HD.


Thank you!

Status: Already Exists
Already exists indirectly.. you can set what channel a show records from... so you can pick the SD one... but I get you want to just set record SD as opposed to picking the channel... so we'll look for an opportunity to do that...

Allow DVR recorded programs to be sent via Media Manager to a PC

Status: Not Likely
by BrianVA ‎09-02-2010 02:21 PM - edited ‎09-02-2010 02:21 PM

Basically I hate being tied to my TV to watch recorded programs.  I'd much rather watch these shows on an airplane or subway on my PC or smartphone.  We really just want TV to be more portable.

Status: Not Likely
Unfortunately we are prohibited from sending video files from the DVR to other devices by content license restrictions. However, we are hard at work enabling FiOS TV content available on multiple devices... including for your subway ride and airplane journey. This content will be downloaded from our network servers to your devices. You can see the beginning of this evolution from FiOS TV Central. Next steps are streaming to mobile devices... followed by being able to actual download the content

Verizon clearly has the capability and network to stream more data/video to smartphones.  Since I can already log in to my DVR box to control recordings, why not push video that is already recorded back to my phone.  It would be one more way Verizon could stay ahead of the competition.

Status: Accepted
We do agree that you should be able to enjoy FiOS TV content from your computer or mobile phone... it may not stream from your DVR... it might stream from our network servers instead

Noting Altered OnDemand Movies

Status: Acknowledged
by on ‎09-01-2010 08:30 AM

When it comes to OnDemand PPV, it would be nice if some sort of notation would indicate which movies have been altered.  It's annoying to order a film, only to find that the movie is missing 1/3 (or more) of the image!  While HBO and STARZ regularly crop the movies, it's even worse when I'm being charged six bucks for it!  Then I have to stop the film, get on the phone (and wait) to ask not to be charged. (Since I then have to go to Blockbuster to rent the film in order to see it correctly).

Status: Acknowledged
Got it. Appreciate the feedback. Have sent it into the team to generate a better response to this passion point...

A La Carte channel pricing or a channel exchange

Status: Not Likely
by TR-Tim ‎08-24-2010 02:21 PM - edited ‎08-30-2010 12:33 PM

Since many customers (like myself) have seen losses of channels from their lineup  in the recent weeks, I know this may be of interest to many.  Most of the channels removed from the Extreme tier we really don't even care about, but there were two in particular that we miss, MGM HD and Hallmark Movie Channel.  (HMC is particulary frustrating, because it's part of the lower price Prime tier, and the higher Ultimate, but skips the middle.  What's up with that, Verizon?)


I don't want to have to subscribe to a higher price package just to get two channels, and wind up with all the Showtime channels which I don't want at all.  I'd think about paying an extra dollar or so for the two that I want, howeverf.  Or better yet, let us TRADE access to MGM and Hallmark Movie in exchange for a couple of other channels.  Just a thought.


Status: Not Likely

Not likely in the near to mid term. We continue to push on offering packages and a la carte channels to meet everyone's needs... but there are business challenges to overcome that are not trivial. How the content is offered is not exclusively our decision.


You can see the results of this push to provide options in HBO, Cinemax Disney Family Movies, Red Zone, Epix being offered a la carte, as well as foreign language and sports options that provide either a stand alone channel or smaller grouping of channels.



Status: Maybe Later
by DRobinson ‎08-24-2010 12:12 PM - edited ‎10-04-2010 12:58 PM

If someone records a show they want me to see or If I forget to set a show or movie to record and a person I know records the show, they should be able to push in a code to my box and push "send". A non invasive transparent alert shows up at the bottom of the screen  for me to "Accept" or "Deny" the show. If im not around the TV or it's not on, alerts should go to recordings with the Deny or Accept option.

Status: Maybe Later
I like this idea, but it will be highly complex to implement... a friend can only send you a show... if you also subscribe to the content... it is not efficient to copy 4GB files from one DVR to another... so we would need to build a server complex to deliver the content...

HD Channel selection and ONDemand

Status: Acknowledged
by ltzany ‎08-23-2010 07:50 AM - edited ‎08-30-2010 02:27 PM

1) Improve On Demand so new episodes show up the day after.  Many shows take weeks until they are available.


2) For HD STBs make an option in the box menu or in the info to switch automatically to the HD version of that channel.

Status: Acknowledged
1) We would love for TV shows to show up faster as well, however, we put them on the system as soon as we get them from the providers. 2) We have that feature logged from an idea some time back. We will see where it stands now.

Allow Parental Controls to block a specific program

Status: Maybe Later
by skrap ‎08-20-2010 05:05 PM - edited ‎08-30-2010 01:58 PM

Would be nice to be able to block a specific program.  Only having by rating (or complete channel) is too vague (and subjective).

Status: Maybe Later
This is not impossible, but will require some work... so I hope toward the end of this year to move to accepted.

DVR (additional) 15 Minute Skip

Status: Accepted
by ‎08-14-2010 05:21 PM - edited ‎08-30-2010 02:56 PM

Comcast uses Page Up and Page Down to Skip ahead or back by 10 minutes.  I'd like this and either 10 minutes or 15 minutes would be nice.  This is in addition to 30 second skip and would not replace it.

Status: Accepted
Love this idea! I know some other systems have it, and I think it's a great way to get to the spot you want in a long broadcast (like NFL Redzone, which I record while my beloved Reskins are on.)
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