Customers With Disabilities
Enter New Idea

Please add UV support for Verizon STBs

Status: Acknowledged
by on ‎03-27-2014 09:28 PM

I refuse to buy or even try out the first free on-demand video since I hate being restricted to a single service for videos I purchase or rent.  For those who don't know:


Works with many major streaming offerings except Verion Redbox Instant and Amazon Instant Video.
Supported steaming services:
Target Ticket
many more
Players exist for about any device: Windows PC, Macs, Roku, Apple TV, ipads, iPhones, Android, Windows phones, PS4, Xbox, various Blue Ray/ DVD players.. except of course Verion STBs.
I just bought a DVD/Blue ray DVD and it came with a UV code so now I can stream that movie on any platorm or service that supports UV.  Why can't this customer friendly service be available from Verizon STBs?
Status: Acknowledged

Media Manager Replacement

Status: Acknowledged
by JCorbacio on ‎11-12-2013 08:35 AM

How about  replacing the Media Manager app. It was a nice application that is offered by Verizon's competitors. As a long time FIOS customer, it seems that while it is still the best service the continued price increases coupled with loss of content such as the media manager will begin making alternative service providers more attractive.  

Status: Acknowledged

Add You Tube Widget back

Status: Acknowledged
by WarrinerA on ‎10-02-2013 02:17 PM

Since Verizon will no longer support Media Manager which allows accessing the Internet and You Tube on November 1, I suggest they add You Tube as a Widget

Status: Acknowledged

Thanks so much for sharing your idea. Your sugggestion for adding the YouTube widget has been noted and passed to the appropriate team members.


Verizon mobile app

Status: Acknowledged
by copper45 on ‎09-25-2013 07:44 PM - last edited on ‎09-27-2013 05:20 PM by Moderator

Why does Verizon not put a widget for the Red box on all the stb so our customer can enjoy the service. Plus if we are going to do the mobile app they must first get it right . The other company like comcast will let you watch live TV's and what is saved on your dvr.

Status: Acknowledged

Your Redbox request willbe shared with the Redbox team.


As for watching live TV and what is on your DVR, both of these have been mentioned previously. Please check here:


And guess what you can now watch Live TV away from home with the FiOS Mobile App. See here:


TV Widgets

Status: Acknowledged
by news4catman on ‎09-19-2013 10:30 PM

Would you please get  your wheather wiget fixed!! When I try to add zip codes it says "not a valid zipcode"--better yet get rid of  "wheatherbug" and add either the wheather channel or accu wheather. Also, please consider adding a better selection of widgets-much like Directv.

Status: Acknowledged

Add the ability to stream Redbox Instant movies from the OnDemand menu.

Status: Acknowledged
The team responsible for Redbox Instant has been notified about your request. No current answers, but if there are any changes, this would be the place to find your answers. Thanks so much for sharing your idea.

The FIOS TV menu, under "Customer Service", "My Wireless Network", displays your SSID (Network Name) and network encryption key WITHOUT asking for any sort of password.  The information is freely displayed to anyone with access to your remote.


This completely defeats the purpose of having an encryption key on the wireless network if anyone with access to the remote can pull up your SSID and WEP/WPA key.


In my case, I run a proxy server with another wireless router behind the proxy.  Everyone connects to the wireless network behind the proxy server so that web filtering can occur as their are kids in the house.  The Verizon ActionTec router sits in front of the proxy with wireless enabled but the SSID hidden.  Some may say to turn off the wireless feature in front of the proxy and problem solved, but that's not the point.


The point is Verizon should not be freely advertising your network security details via a widget on the FIOS TV service.  I have to supply a password to my FIOS router to have access to this information, why is this not the same on the TV?


Verizon obviously did not think this through.  I contacted Verizon via phone and was told there is no way to disable this.  Verizon says "your privacy is your right and our duty" so I would like to see Verizon address this immediately.  Seeking other ways to notify Verizon of this egregious gaffe in security, but for now this post is the first vehicle.

Status: Acknowledged

I've had a couple of power failures recently in my area and it keeps taking a lot of time to delete the default stocks VZ puts into "My Stock" page and put mine back in. I notce, however, that the Fidelity widget saves the data and gets restored when power returns. Could the CNBC widget be enhaced to store data and not revert to Vz settings?  The CNBC widget is quick as we simply press one button while watching the channel vs going into widgets and cycling thru loop to get to Fidelity's widget.


Status: Acknowledged

Enhance the CNBC Stock display widget

Status: Acknowledged
by MyFIOSName on ‎07-15-2013 01:46 PM

There are people, myself included that have a hard time seeing the color red on dark backgrounds. The  stock display appears to be a table with hidden borders, so I'm guessing you can change the background cell color easily.


If so, could you make the CHANGE and Percent Change columns background WHITE so both GREEN and RED will be seen easily? I currently have to get up off the couch and walk up to the TV to read the column. 

Status: Acknowledged

What People are Watching widget helped me never miss what was on. My whole family loved it and had fun to see if what we were watching matched what everyone else in our area was watching! Also a great marketing tool for you when you see everyone is watching say Game of Thrones on HBO, people might request getting Premium channels more.Thanks.

Status: Acknowledged
Good call. Let me pass this on to the team responsible for these types of request.

Streaming Services As Widgets

Status: Acknowledged
by jamesrileyjr on ‎06-03-2013 08:32 PM

Is it possible that at some point in the future we'll be able to use Redbox Instant, Netflix Watch Instantly, Amazon Prime Instant, or Hulu Plus.. or (dare to dream) stuff from the iTunes Store.. or things like that on the DVR?  I realize it's more of a technical issue, but it'd be awesome to see it happen.

Status: Acknowledged
Wow, you want it all. I hear you. I currently don't know of any plans to add these, but I am passing this on to appropriate teams. Thanks for submitting your idea.

baseball widget

Status: Acknowledged
by ourscreenname on ‎04-29-2013 11:29 AM

Up until near the end of April, the scoreboard on the baseball widget listed the days in reverse order. If you wanted to see the score from two days prior, you only needed to scroll through two days worth of scores. Somewhere around April 24, the scores began to be listed in calendar order. If, on May 1, you want to check a score from April 30, you will have to scroll through every day since the beginning of the season. Why can't the scores be kept in reverse order throughout the season? Most people will be looking for a fairly recent game, not the first few games of the season. I hope the reverse-order scoreboard can be reinstated even for the remainder of this year. Thanks.

Status: Acknowledged

 With the technology that fios uses(networking the router with the set top boxes) there should be a lot more data capabilities, at least with the 500G DVR. A simple application and an installed web cam is all you need to video chat. I mean, imagine watching TV and a message pops up in the corner "video chat request from John Doe-Accept or Deny" All you guys have to do is utilize the technology you already have. You guys waste your time with all of those useless widgets! How about expanding it, more like an app store and having way more variety there for the consumer. Have a home page with apps when you turn on your TV. I can choose fios TV or Pandora or Netflix, etc. Oh BTW, why is there no Netflix widget? How a bout an internet browser? Give us more data interaction with the TV so fios can really set itself above the competitors!

Status: Acknowledged
That would be pretty cool... I think? As long I as I could I could set up a Do not disturb when watching my favorite shows. Happy to hear you want FiOS to be above the competitors. I will pass your ideas on to the proper teams. Keep the ideas coming.

Wireless Keyboard - dongle in USB port

Status: Acknowledged
by RevSBL ‎03-30-2013 11:15 AM - edited ‎03-30-2013 01:02 PM

Since you offer Facebook as a Widget, please create a way to have a USB transmitter link to a wireless keyboard, or a reaaaally looooooooooong cord for a wired keyboard, so I can access Facebook in a more traditional manner. (Thanks, lacticacidtrip!)

Status: Acknowledged
I see how that could be useful. I will pass this on. Thanks for the suggestion.


Status: Acknowledged
by RevSBL on ‎03-30-2013 10:48 AM

Please oh please don't remove the Youtube widget.  When there's 'nothing' to watch, there's always something with this option.  I realize you may be renegotiating contracts and you/they may want to discontinue the relationship, or costs/licensing may be a factor, but I love this option. There is wonderful content available anytime I want something different, especially when it comes to classic film.  I am particularly a fan of anything in black and white. Please don't take my Youtube away!

Status: Acknowledged
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