Customers With Disabilities

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Enter New Idea

"Upcoming shows" in DVR

Status: Acknowledged
by Carolyn61 on ‎09-24-2014 10:30 AM

Apparently the "upcoming shows" option is only available when pressing the "info" button when highlighting a show on the guide OR when highlighting a show in "scheduled recordings.  Also, IF a show is found in the Guide, one can search for upcoming snows. 


But why isn't the "upcoming shows" feature" available in the show list in "Manage Series Records"?  THE CUSTOMER NEEDS TO BE ABLE TO FIND OUT WHAT SERIES ARE OR ARE NOT EVER GOING TO REAPPEAR AGAIN.




OTHER DVRs from other providers WERE ABLE TO ADD A SERIES TO THE LIST, whether or not it was in the guide schedule earlier, and add to the DVR schedule.


Status: Acknowledged

Expanding Games Lineup

Status: Acknowledged
by OffBillGannon on ‎08-29-2014 02:03 PM

When will Verizon expand their gam lineup in the Widgets and Apps? All you have are Nick Games and Sudoku. It would be nice to have games like Free Cell, Solitaire, Uno, SKip Bo, or Chess.

Status: Acknowledged


Status: Acknowledged
by lp123 on ‎08-06-2014 11:38 AM

I had pandora on the old dvr, upgraded to the quantum and it is gone??????

Please bring it back, what is the timetable?




Status: Acknowledged

On Demand through cablecard/Tivo? Comcast has this now

Status: Acknowledged
by gbfraz ‎06-29-2014 09:26 PM - edited ‎06-29-2014 09:26 PM

I just came back to Verizon after 3 months of trying out Comcast.  In the end, it didnt work out but one thing I noticed that I didnt even realize was possible is that my Tivo which was using a Comcast cablecard, now had an icon for Comcast and accessing on demand services!  I was so glad to see this!  When I went back to Verizon (today), it was like before where I still dont seem to have access to any on demand services.  Is there any way to have this also like Comcast offers without using a Verizon owned box?  Sorry, I still love my Tivo and no other DVR or set top box compares to them, but I would really like to see this as well.  And if its not something thats possible already and just dont know how to yet, please give us this upgrade also!

Status: Acknowledged

Doplar Radar Channel in Texas

Status: Acknowledged
by 847502 on ‎06-24-2014 03:43 PM

Thunderstorm season is back in Texas, and we don't have a way to track storms real time. The "news" stations sometimes show the weather (when it's severe enough), and the weather stations and app give us a tiny pixelated smudge that's worthless.


We need a station that's just a map. An animated doplar map updated in real time.

Status: Acknowledged

Widgets on Verizon Media Server

Status: Acknowledged
by on ‎05-22-2014 01:14 PM

Why was Pandora widget removed from the widgets on the VMS -  if on the regular boxes why not the VMS - Please offer it on the Verizon Media server -  I love that channel

Status: Acknowledged

Diasable CNN popup

Status: Acknowledged
by BillSM on ‎05-16-2014 03:52 PM

Please add a method for disabling the Twitter popup that shows up every time I select CNN, Channel 600. I am not interested in the Twitter application on FiOS at all.


I have tried disabling popups, notifications, and recommendations. None of these work to get rid of this popup. It shows up whenever I tune to CNN and reappears often while watching CNN.


It is an annoyance! 



Status: Acknowledged

Please add UV support for Verizon STBs

Status: Acknowledged
by on ‎03-27-2014 09:28 PM

I refuse to buy or even try out the first free on-demand video since I hate being restricted to a single service for videos I purchase or rent.  For those who don't know:


Works with many major streaming offerings except Verion Redbox Instant and Amazon Instant Video.
Supported steaming services:
Target Ticket
many more
Players exist for about any device: Windows PC, Macs, Roku, Apple TV, ipads, iPhones, Android, Windows phones, PS4, Xbox, various Blue Ray/ DVD players.. except of course Verion STBs.
I just bought a DVD/Blue ray DVD and it came with a UV code so now I can stream that movie on any platorm or service that supports UV.  Why can't this customer friendly service be available from Verizon STBs?
Status: Acknowledged

Media Manager Replacement

Status: Acknowledged
by JCorbacio on ‎11-12-2013 08:35 AM

How about  replacing the Media Manager app. It was a nice application that is offered by Verizon's competitors. As a long time FIOS customer, it seems that while it is still the best service the continued price increases coupled with loss of content such as the media manager will begin making alternative service providers more attractive.  

Status: Acknowledged

Add You Tube Widget back

Status: Acknowledged
by WarrinerA on ‎10-02-2013 02:17 PM

Since Verizon will no longer support Media Manager which allows accessing the Internet and You Tube on November 1, I suggest they add You Tube as a Widget

Status: Acknowledged

Thanks so much for sharing your idea. Your sugggestion for adding the YouTube widget has been noted and passed to the appropriate team members.


Verizon mobile app

Status: Acknowledged
by copper45 on ‎09-25-2013 07:44 PM - last edited on ‎09-27-2013 05:20 PM by Moderator

Why does Verizon not put a widget for the Red box on all the stb so our customer can enjoy the service. Plus if we are going to do the mobile app they must first get it right . The other company like comcast will let you watch live TV's and what is saved on your dvr.

Status: Acknowledged

Your Redbox request willbe shared with the Redbox team.


As for watching live TV and what is on your DVR, both of these have been mentioned previously. Please check here:


And guess what you can now watch Live TV away from home with the FiOS Mobile App. See here:


TV Widgets

Status: Acknowledged
by news4catman on ‎09-19-2013 10:30 PM

Would you please get  your wheather wiget fixed!! When I try to add zip codes it says "not a valid zipcode"--better yet get rid of  "wheatherbug" and add either the wheather channel or accu wheather. Also, please consider adding a better selection of widgets-much like Directv.

Status: Acknowledged

Add the ability to stream Redbox Instant movies from the OnDemand menu.

Status: Acknowledged
The team responsible for Redbox Instant has been notified about your request. No current answers, but if there are any changes, this would be the place to find your answers. Thanks so much for sharing your idea.

The FIOS TV menu, under "Customer Service", "My Wireless Network", displays your SSID (Network Name) and network encryption key WITHOUT asking for any sort of password.  The information is freely displayed to anyone with access to your remote.


This completely defeats the purpose of having an encryption key on the wireless network if anyone with access to the remote can pull up your SSID and WEP/WPA key.


In my case, I run a proxy server with another wireless router behind the proxy.  Everyone connects to the wireless network behind the proxy server so that web filtering can occur as their are kids in the house.  The Verizon ActionTec router sits in front of the proxy with wireless enabled but the SSID hidden.  Some may say to turn off the wireless feature in front of the proxy and problem solved, but that's not the point.


The point is Verizon should not be freely advertising your network security details via a widget on the FIOS TV service.  I have to supply a password to my FIOS router to have access to this information, why is this not the same on the TV?


Verizon obviously did not think this through.  I contacted Verizon via phone and was told there is no way to disable this.  Verizon says "your privacy is your right and our duty" so I would like to see Verizon address this immediately.  Seeking other ways to notify Verizon of this egregious gaffe in security, but for now this post is the first vehicle.

Status: Acknowledged

I've had a couple of power failures recently in my area and it keeps taking a lot of time to delete the default stocks VZ puts into "My Stock" page and put mine back in. I notce, however, that the Fidelity widget saves the data and gets restored when power returns. Could the CNBC widget be enhaced to store data and not revert to Vz settings?  The CNBC widget is quick as we simply press one button while watching the channel vs going into widgets and cycling thru loop to get to Fidelity's widget.


Status: Acknowledged
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Idea Statuses

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