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Enter New Idea
jmadison1

Quantum System Recordings Files

Status: New Idea
by jmadison1 on ‎07-31-2014 04:20 PM

The new Quantum recordings system needs to have a file option so that you can segregate the recordings and easily find them when you want to play back rather then just clumping them all together.

You state "All you need is an Internet connection to watch live TV away from the home" (http://newscenter.verizon.com/residential/news-articles/2013/09-20-verizon-fios-mobile-app-live-tv/) but I can't use the installed FIOS app on my Samsung Blu-ray player if I'm away from my FIOS home setup?  Why not?  You'll let me rent titles to watch using the app, but not stream live TV with it?  Epic fail.

Status: Acknowledged
JJWallace77

Browse by most recent date

Status: Acknowledged
by JJWallace77 on ‎07-29-2014 10:44 PM - last edited on ‎07-30-2014 06:28 AM by Moderator

1) The longer I watch Hallmark Channel 240, the more the audio becomes out of sync with the video. It only seems to happen on this channel.

 

2) Could you add a way to browse through the premium channel VODs by the year the movie was made? I like to see what newer movies have been added to the lineup, but I have to go through all of them to see what year they were made. Also the sorting by category is out of whack on at least Cinemax and Showtime. There are horror movies listed under comedies.

 

 

Status: Acknowledged
0 Votes
Rap632

Fios TV Sports Packages

Status: Acknowledged
by Rap632 on ‎07-29-2014 01:27 PM

Why not set up Sports Packages in a similar fashion as On Demand movies etc. For example, for NFL Football Verizon would charge a one-time per season "enrollment fee" (for the football season say $59.95) and then give the enrollee access to all NFL games at a "per game fee" (say $5.99 per game watched - like on demand movies). Similar packages could be available for the NHL, MLB, NBA, etc. I think there would be a larger number of subscribers to this type of sports package than what is currently offered.

Status: Acknowledged
ItMakesSense

Merge All Accounts

Status: New Idea
by ItMakesSense on ‎07-28-2014 01:20 PM

I have been a customer with verizon wireless for many years. I recently signed up with verizon fios television and internet. It's inconvenient to have two different online accounts for each of these services. I wish I would have been able to add on the residential services with my wireless account and combine them into one bill. 

I called to inquire about the benefits of upgrading my TV service to Quantum Enhanced.  I was told about the benefits of being able to recored more shows at a time and being able to fast forward and rewind live TV.  But I was not informed that I would be losing my Pandora Widget.

 

Sadly I only learned that after I had already upgraded.  It would have been nice to know that I would lose Pandora when I was inquiring about the upgrade.  Now I'm left wondering what else will I discover that I've lost.

 

Status: Acknowledged
When the stb receives a key press from the remote, have the stb emit and audible click or beep or even a visible flash on screen.

Currently the system feels dead and unresponsive; I am often uncertain whether my key press was received.
Status: Acknowledged
0 Votes
Sunshine2005

TV Guide

Status: Acknowledged
by Sunshine2005 on ‎07-25-2014 02:47 PM

Would like to see the show descriptions in the TV Guide in larger letters to make them easier to read for older folks. This can be accomplished by removing the names of the actors that are repeated in the descriptions.

Status: Acknowledged
0 Votes
Astros13

Several new ideas

Status: Acknowledged
by Astros13 on ‎07-25-2014 01:15 PM
Here are some ideas.\
1. make the bookmarks from on demand tv compatible to the my bookmarks on the android device
2. Add 3D Channel(3net)
3. Add sports channels(CSN Houston(for TX), Pac-10, SEC.)
4. put up the Spotlight magazine app up for the android version.
Status: Acknowledged
Ideas 2 and 3 have already been made. Please use the search feature to find and vote for them.
trackercode

Unique Channels Guide View

Status: Acknowledged
by trackercode on ‎07-25-2014 10:27 AM

Verizon offers, by default, the many guide views (Favorites, Subscribed, All, HD Only, etc), however, there is one view I would really like to see: HD Mixed. It's great seeing the channels I get in HD, however, I'd like to also see the channels that I only get in SD (so exclude the channels that would "automatically" be switched to their HD version if I clicked on them). So, I could have a guide showing all of my subscribed channels, at their maximum resolution. So instead of:

 

Food Network (SD)

Cooking Channel (SD)

Something (SD)

Something2 (SD)

Something (HD)

Cooking Channel (HD)

 

to be

 

Food Network (SD)

Something2 (SD)

Something (HD)

Cooking Channel (HD)

Status: Acknowledged
MILESTOGO

GEM SHOPPING NETWORK ADDED

Status: Acknowledged
by MILESTOGO on ‎07-24-2014 11:20 PM
CURRENTLY I AM ABLE TO WATCH GEM SHOPPING NETWORK FROM 11PM-3AM PT. ON RLTV. THIS IS A GREAT CHANNEL AND SHOULD BE AVAILABLE 24/7. PLEASE ADD ASAP.
Status: Acknowledged
Silverheart

Remove inappropriate on-demand ads

Status: Acknowledged
by Silverheart on ‎07-21-2014 06:55 PM

Now that the channel guide has been updated, the bottom frame advertises on-demand movies. We find many of these ads inappropriate - as we don't want to see erotic or demonic movie ads - especially considering the kids.  We would like control over what we watch - including what is featured on this channel guide. This should be appropriate for the whole family. 

Status: Acknowledged

Greatful as I am for Verizon's new FIOS 1 news service in my region, it's just not right that, now, one second after I turn on my tv, the box automatically switches from the channel that I was last on to the channel Verizon wants me to start with - FIOS 1.

 

FIOS is great and beats cable.  But bit by bit, it's turning into an intrusion.  More and more I'll press a key like Guide, and FIOS will try to sell me something.

 

But automtically reverting to FIOS 1 everytime I turn on tv from the channel I was watching, is just one of those things that I'm sure seems like no big deal in the corporate boardroom - but really is a very big deal.  Every time I turn on the TV, Verizon reminds me that it is the master, not me the user.  Every time, I'm reminded the subtlety with which Verizon is increasingly trying to take control of my television.

 

It's not right.

Status: Already Exists
Please follow the suggestions posted below.
sbhnet

Update PDF Channel Listings

Status: Acknowledged
by sbhnet on ‎07-19-2014 06:57 PM

The channel listing for my area is over a year out of date.  If you're going to continue to provide a link to a pdf users can download, please update it more often and/or provide information as to when it will be updated.  Thanks!

Status: Acknowledged
TAF34

Customer Service

Status: Acknowledged
by TAF34 on ‎07-18-2014 12:34 PM

Show up for a repair appointment or at least call if/when you are going to be late.  I waited 4 hours for the tech to show, as my appt was between 8 and 12.  No tech, no call.  I call Customer Service and do I actually talk to a human being, NO! The recording asks if I can wait a bit longer .. at least an hour so I waited ... 2 hours .. no call, no tech.  Comcast service itself was not great but at least when I called I could talk to a human.

Status: Acknowledged
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