Customers With Disabilities
Enter New Idea

Please ADD TCM-HD and some other channels.

Status: New Idea
by Sammy14221 on ‎04-20-2014 07:29 PM

I have been a FIOS Ultimate HD subscriber and would like to see Verizon FIOS add the following channels in HD. I had them with my previous provider.


1. TCM-HD---channel I miss the most.

2. UP-HD

3. Inspiration-HD

4. Hallmark Channel HD

5 FS2-HD


7. ION Network---local channel 51.1 Batavia, NY

8. H2-HD

9. Esqure-HD

10. Longhorn--HD


In addition I would like to see the following local channels added to the WNY lineup.

1. CBC---Toronto-HD

2. CFTO-Toronto-HD

3. THIS Network 67.2

4. Retro TV Network 56.1

Currently, when I go to the VOD option for movies, it defaults to 'Watch in SD' regardless of any pre selections.  That is extremely frustrating as any level-headed person would assume that prior selections are taken into account and are not totally superfulous.  Worse, once one mistakenly enters the undesired SD default, they must exit and start over to get what should have been there to begin with.

Status: Acknowledged

Correct Video Aspect to be Retained

Status: New Idea
by PaulAlbert on ‎04-19-2014 10:32 AM

To conserve HDDVR capacity I record in SD at times but there is a problem.

The video aspect keeps automatically switching to small partial screen every time we speed through commercials so we have to readjust video aspect back to full screen. That's 3 clicks on the aspect button after each fast forwarding through each commercial. Switching to smaller video aspect also occurs at show change when one show ends and the next begins. This makes no sense and is user unfriendly. Their are many other situations that the video aspect automatically switches back to partial screen and it has to be manually corrected. You can't take a fast look at the Weather Wigit or Search a show or in and out of Guide without that aspect automatically switching to partial screen.


Please make the aspect manual so it doesn't keep changing incorrectly automatically

or make it adjustable settings with the a manual default. Please offer Manual and Automatic settings .


I've had no luck suggesting this to verizon's Fiber solutions department for many years.


Extended Record Time for Live TV Shows

Status: Acknowledged
by noob09 on ‎03-21-2014 01:26 PM

Plenty of times I record a live sporting event only to find out that my recording does not have the entire game (game takes longer due to overtime/extra innings/rain delays). 


I would like there to be a default setting for extending recording time for Live shows.  This way I would be able to set that up once, say to always record 1hr more for Live shows.  So when I schedule a recording for a Live show it will record an extra hour each time without having to specify it each time.  I should also be able to change the extended record time when scheduling a single recording, say change it from 1 hr to only 5 minutes.



Status: Acknowledged

When you're Scheduled Recordings menu why the item that is highlighted first Cancel This Series? And then the confirmation default is Yes. Given that the DVR remotes are sluggish at best and unresponsive at worst this was a really, really stupid interface choice. We have had to recreate series many times when the DVR has queued up frustrated button mashing and fired them off at once. 

Status: Acknowledged

With the new software upgrade to STB.  I now have a very annoying BRIGHT RED ad banner on the bottom of my guide.  How do i remove it?


I have Interactive TV --> Disabled. I sure hope there is a setting to disable the the ad.  I know what services I have and don't need Verizon advertising for the Internet speed upgrade which I already have!  This is beyond exceptable and I may consider dropping my service if the bombardment of ads continues (especailly ads for services I already have!)

Status: Acknowledged

Free Movies with Ultimate Package

Status: Acknowledged
by Blackheywood on ‎03-13-2014 09:53 AM

I believe Verzion should offer 3 movies per month for Free for the Ultimate package subscribers . It would attract more customers to purchase the Ultimate package and it would embolden Verizon brand as a company that appreciates it customers. It should a use it or lose it 3 Free  PPV movies  per month for Ultimate subscribers only. We pay enough to receive some type of a perk from Verizon.

Status: Acknowledged

Please add "FS2" Fox Sports 2 in HD

Status: Acknowledged
by on ‎08-14-2013 11:11 AM

Please add "FS2" Fox Sports 2 in HD. It launches in 3 days!!! HURRY!!!!!!!!!!!!!!!!!!!!!!

Status: Acknowledged

Verizon Tv packages are so weird to me If you order the premiere package from Direct TV then you will recieve all the major movie channels, so it surprised me when I switched over to Verizon that even though I had purchased their most expensive Tv package that it still did not include HBO and Encore. I noticed this about thier other packages as well how channels were weirdly grouped. So in the basic package you get the Biograpy channel but in some of the higher packages you dont. I had even onced moved up to the second highest package to realize that it did not include all the espn channels. I hope that Verizon takes another look at how they group their channels and put together packages that make more sense.

Status: Acknowledged

However much I despise Comcast [after too many years under their thumb while they were the sole cable/broadband provider in the area] I am envious of the voice command features. In particular the ability to speak a channel name and it comes up. I'm sick & tired of having to try remember the numbers of Science, BBC America, the several PBS stations, SyFy, Lifetime, etc. Usually I just wind up scrubbing through the schedule to find the channel I'm looking for and slogging through that huge block of sports stations we do not have any use for makes it even worse. 


How about enabling the USB port on the DVR [limited to standard Human Interface options] so we could plug in a small wireless keyboard? It would be far less frustrating than the current hunt & peck way we have to enter text to search on - especially when the DVR decides to be unresponsive for ten seconds then fire off all your queued up button mashes at once.

Status: Acknowledged

The Blaze News Channel.

Status: Acknowledged
by mattcut99 on ‎09-12-2012 01:25 PM

Please add the new Blaze News channel to your network.  

Status: Acknowledged
We can see many of your are interested in adding Blaze TV to the channel lineup. Please know that your request will be forwarded to the FiOS TV team. If they decide to consider it, I will post an update here on the thread. Thanks everyone!

Swap Fox Sports 2 channel with FXX

Status: Acknowledged
by Zeuz on ‎02-21-2014 08:08 AM

Right now Fox Sports 2 in the NJ region is channel 198 while FXX is next to Fox Sports 1 at channel 84. Please switch them so all of the sports channels can be next to each other. That would also give Fox Sports 2 the HD channel (584) that FXX currently occupies.

Status: Acknowledged

List TV episodes by Season and Number not Title in the On Demand Section

Status: Acknowledged
by iamravine on ‎01-27-2014 04:19 AM - last edited on ‎01-31-2014 03:52 PM by Moderator

In the On Demand section of Free & Premium  --  


Please go back to listing TV series episodes by their Season and Episode number  ex: S 2 E08 like before.  I do not care nor do I know what the titles are of shows that I did not watch.  This has happened on both free and premium listings.  




Thank you.   .  

Status: Acknowledged


Status: Not Likely
by animexsoldier on ‎02-15-2012 10:04 PM

You all are planning on dropping Funimation?  This is a very dumb move imo.  You have a ton of people that are Verizon Fios customers solely for this channel.  This is the only channel you are able to watch "real" anime and I along with alot of people from what I see just googleing "Fios to drop funumation"  came here mainly for that channel.  There are NO real anime channels beside this, how could the ratings possibly be that low.  This channel is no lie on at my house at least 8 hours a day.  This is the channel that runs even while I am on my pc not watching TV.  Go find another "actual" crappy channel to cut.  I can't imagine many people watch cartoon network anymore now that Adult Swim is filled with stupid shows a 4 year old could do a better job on and comedies that are the dumbest thing I have ever seen.  If you cut this channel Verizon I asure you, that you will lose ALOT of customers. 

Status: Not Likely
Unfortunately Funimation will not be coming back as part of the TV lineup. You can view some of the content in On Demand.


Status: Acknowledged
by on ‎03-16-2014 03:26 PM

Please add OAN HD.

Status: Acknowledged
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