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Enter New Idea
Silverheart

Remove inappropriate on-demand ads

Status: Acknowledged
by Silverheart on ‎07-21-2014 06:55 PM

Now that the channel guide has been updated, the bottom frame advertises on-demand movies. We find many of these ads inappropriate - as we don't want to see erotic or demonic movie ads - especially considering the kids.  We would like control over what we watch - including what is featured on this channel guide. This should be appropriate for the whole family. 

Status: Acknowledged
sbhnet

Update PDF Channel Listings

Status: Acknowledged
by sbhnet on ‎07-19-2014 06:57 PM

The channel listing for my area is over a year out of date.  If you're going to continue to provide a link to a pdf users can download, please update it more often and/or provide information as to when it will be updated.  Thanks!

Status: Acknowledged

Greatful as I am for Verizon's new FIOS 1 news service in my region, it's just not right that, now, one second after I turn on my tv, the box automatically switches from the channel that I was last on to the channel Verizon wants me to start with - FIOS 1.

 

FIOS is great and beats cable.  But bit by bit, it's turning into an intrusion.  More and more I'll press a key like Guide, and FIOS will try to sell me something.

 

But automtically reverting to FIOS 1 everytime I turn on tv from the channel I was watching, is just one of those things that I'm sure seems like no big deal in the corporate boardroom - but really is a very big deal.  Every time I turn on the TV, Verizon reminds me that it is the master, not me the user.  Every time, I'm reminded the subtlety with which Verizon is increasingly trying to take control of my television.

 

It's not right.

Status: Already Exists
Please follow the suggestions posted below.
p-a-dave

TV Features

Status: Acknowledged
by p-a-dave on ‎07-12-2014 02:14 PM

Verison, plese, please bring back the size function on the remote (# button)!!!  It made watching standard definition tv so much better.  now we get either black bars or a wide stretched screen that makes everything look too wide.

Status: Acknowledged
TAF34

Customer Service

Status: Acknowledged
by TAF34 on ‎07-18-2014 12:34 PM

Show up for a repair appointment or at least call if/when you are going to be late.  I waited 4 hours for the tech to show, as my appt was between 8 and 12.  No tech, no call.  I call Customer Service and do I actually talk to a human being, NO! The recording asks if I can wait a bit longer .. at least an hour so I waited ... 2 hours .. no call, no tech.  Comcast service itself was not great but at least when I called I could talk to a human.

Status: Acknowledged

If the system is good enough to record from 10 TVs at once, why can't it store the TV id with the show and when a user wants to display recorded shows he has the option of choosing the TV id and only gets the shows that were recorded by that particular TV.  Putting all recorded shows into one big bucket meams the user has to look at all recorded shows and try to find his own.

I currently have FIOS with multi-room DVR and it works great.  Thanks

Status: Acknowledged
mattfam5

Extend FIOS to Apple Pie Meadows

Status: Acknowledged
by mattfam5 ‎07-13-2014 01:12 PM - edited ‎07-13-2014 01:13 PM

Please extend FIOS to Apple Pie Meadows, off of Apple Pie Ridge Road, Frederick County, VA.  FIOS terminates at this time less than 1-mile in either direction of the community.  Thank you!  Humbly and respectfully.

Status: Acknowledged
Please make In-Home Agent available as an app for the iPad, iPhone, and any other device as I am in need of assistive devices and besides I guarantee many of your other customers would appreciate it as well!
Status: Acknowledged

Esata was supported on my old Motorola 7232 DVR and by enabling an external drive, I had over 200hrs of HD recording possible. With all of the wonderful TV channels and programming available, it was required so that I could record several entire series so that I would have something to watch over the summer.Now with the VMS1100, I only have 150 hours of HD recording.  With 5 people in the house, there just isn't enough. I only have about 5 hours of TV time for me per week, can't really justify more than that, and we record about 20.  Even with us deleting the things we watch, there is not enough storage for the other series that I save for the summer. And it'stotally unfair for Verizon to require that I pay another $10/month just to get 200 hours. Like I said before, I had over 200 - actually about 375 hours because I was using a 2TB external drive.

Please enable the eSata support.

Status: Acknowledged
sbd1965

VMS 1100 Expanability

Status: Acknowledged
by sbd1965 on ‎06-01-2014 01:16 AM

WHY...would you create a nearly perfect device and not make it expandable?  I'd literally get two of the devices Monday (the service has been offered to me), but doing so would reduce my current recording capacity, which is now augmented by an eSATA 3TB drive.  

 

Are there plans to activate the eSATA port(s)?  If so, when? I'd consider going a couple months without it, but in the long-term, what's the point to having TWELVE tuners, but diminished storage capabilities.  I just don't get who would have made such a decision.  It makes absolutely no sense to offer such an advanced device and then cripple it for the folks who would be your target audience.

 

I, for one, will stick with my two tuner DVR that allows me to set and manage my storage needs.  Such a shame.

 

Scott

Status: Acknowledged
Nsteinke7

Channel guide text needs to be enlarged

Status: Acknowledged
by Nsteinke7 on ‎06-28-2014 03:52 PM

There needs to be an option to increase the text or font size on the tv channel guide.  We can barely read it on our 55" tv, not to mention our 36"...  Our vision is good, so I'm sure people with challenged vision would appreciate being able to adjust the text size.

Status: Acknowledged
IrisGMessina

Info Bar Time Limit

Status: Acknowledged
by IrisGMessina on ‎07-16-2014 10:22 AM

Hello,

   I recently upgraded to Extreme.   And have to admit it is not very extreme to me.   There is alot of lag time when using the smaller box in the rooms not marked Den or the main box.   The channel icons hardly show up.

   And specifically I am greatly missing the option we had before to pick how long we want the info bar to stay on the screen.   We had times of 10-20-30 seconds.  Please reconsider and bring that option back ASAP.

Status: Acknowledged
pheonix1219

fix the last to live tv

Status: Acknowledged
by pheonix1219 on ‎06-29-2014 08:01 AM

on the new dvr service record up to 12 shows.  I noticed u cant watch a recorded show then press last to go back to live tv and last to go back to recorded show like u could on multi dvr

Status: Acknowledged
kittyboo2121

More channels on FIOS MOBILE App!

Status: Acknowledged
by kittyboo2121 on ‎07-02-2014 08:50 AM
I now understand that I have far more channels available on the FIOS Mobile app when I'm at home using Wifi, and I appreciate that. My issue is when I'm home, while it's very nice to have more channels available I'm home and could very easily just watch the television, versus when I'm out! Could you please make more channels available on the mobile app. Thank you.
Status: Acknowledged
djmaloy

Save DVR Schedule information

Status: Acknowledged
by djmaloy on ‎06-22-2014 08:56 AM

It would be great if you could backup your DVR scheduling information and recorded shows so that you could transfer it to a new STB.  It sucks whenever you upgrade or replace a DVR, you have to reprogram it with all your shows and you lose all your recordings..

Status: Acknowledged
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