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kevinandchris

Easier to use Guide & DVR

Status: Acknowledged
by kevinandchris on ‎09-16-2014 03:47 PM

It would be great to filter redundant SD channels.  Currently you can only filter to HD which will not show you channels that are SD and not avialable in HD.  DirecTv permits you to selectively remove any redundant SD channels.

 

When paging through channels on the guide, the highlighted channel is not at the top of the page.

 

No option to delete a DVR program after watching or during watching from remote one button

 

Search should show guide, dvr and ondemand at one time, not one at a time.

 

 

 

 

Status: Acknowledged
BucsFan1

Guide/TV Listings

Status: Acknowledged
by BucsFan1 on ‎09-06-2014 08:39 AM
Get rid of the commentary and just tell us who is playing. I do not want to read a paragraph to find out who is playing.<br>Or at least start off with the match up. example; Missouri vs Toledo...then add the commentary if you must.
Status: Acknowledged
Gator1

SEC Network in HD

Status: Acknowledged
by Gator1 on ‎08-28-2014 04:32 PM - last edited on ‎08-28-2014 08:06 PM by Moderator

Get the SEC channel in HD for the whole country.

Status: Acknowledged
hoodj

start adding channels

Status: Acknowledged
by hoodj on ‎08-18-2014 06:40 PM

time for verizon to start adding instead of taking away channels , just so expensive anymore

Status: Acknowledged

Enable Ethernet on VMS so i dont need to use your router. I want to get rid for you router and you upgrade to a wireless AC router. But I dont want to need  to have to have you router pluged  in for you settop boxes.

Status: Acknowledged
CindyRe

Hallmark movie channel

Status: Acknowledged
by CindyRe ‎09-01-2014 07:04 PM - edited ‎09-01-2014 07:11 PM

The Hallmark movie channel should be with the regular Hallmark channel and not looked at as a movie channel like HBO and Showtime. It makes more sense for them to offered as a package, than as separate channels and both offered in each TV package.

Status: Acknowledged
svz

FiOS On Demand - SD vs HD

Status: Acknowledged
by svz on ‎08-25-2014 09:39 AM

There are two major issues with watching items onDemand with FiOS: 

 

1 - the default option for watching any show is SD! Why is watching in standard definitions a default option? If HD option is made a default one, it would make it so much more convenient and hassle free (see problem below as well)

2 - if you hit watch in SD accidentally (since it is a default option), THERE IS NO WAY to go back to watching the show in HD!!! Deleting the item from My Lybrary, resetting the box, calling Verizon, nothing helps. THERE IS NO WAY TO GO BACK TO WATCH A SHOW IN HD IN YOU ACCIDENTALLY STARTED WATCHING IT IN SD!!!

 

Suggestions: 

1 - making watching in HD a standard option in onDemand menu

2 - creating a function that would allow you to switch to HD if accidentally started watching a show in SD.

 

Status: Acknowledged

I can barely read the online channel guide and the various listings in the DVR and other sections. I can't be the only one with this problem. I already set parental control to YES on something by mistake and cannot find how to turn it off without creating a pin and actually setting parental controls!! I had no intention of using those at all! If I can't read the notations on the screen of my TV without getting up and walking toward the TV, I might as well go back to Comcast!

Status: Acknowledged

I'm so fed up with the bookmarking system for VOD. I have to keep clicking hundreds of times to access them. Then if I view a show list, then I have to click another hundred times to get back to my bookmarks. Then I have to scroll through ALL of them to find what I'm looking for because there is no way or put them in any kind of order. Then come to find I have 2 or 3 bookmarks for the same show. How can that happen???!

 

The following would make them much easier to use:

 

1. Assign a shortcut to immediately access "My Library>Bookmarks" such as one of the useless colored buttons or double press the "on demand" button

2. Allow us to change them from thumbnails to a text list

3. Allow us to put them in alphabetical order, or an order of our choice

4. Disallow/block duplicate bookmarks

 

These are very easy programming changes and would make VOD so much easier to use and navigate.

Status: Acknowledged

Hello

 

On TV listings, there is a time marker line. When you load the page TV listings, you see the channels, and corresponding showes, and the time marker as well. The problem is that, this time marker, after like 15 minutes, or 30 minutes , still is in it's first position, wherease it should move forward as time passes. For example you load the TV listing page, and the time marker  line shows for example 11:30 which is the actual time, then if you stay on the page for 45 minutes in order to be current with the listings, or you are browsing different listiings , the time marker, after 45 minutes , still showes it's postion at 11:30 not 12:15.

Right now the only way to have the time marker line current with the present time is to refresh the page, or to reload the page.

It was nice if verizon could fix this thing, meaning as the time passes, the time marker line moves accordingly , so you do not have to refrsh the page all the times.

Status: Acknowledged

How about putting the Maryland game on an HD channel instead of a game with now regional interest?

Status: Acknowledged

I called to inquire about the benefits of upgrading my TV service to Quantum Enhanced.  I was told about the benefits of being able to recored more shows at a time and being able to fast forward and rewind live TV.  But I was not informed that I would be losing my Pandora Widget.

 

Sadly I only learned that after I had already upgraded.  It would have been nice to know that I would lose Pandora when I was inquiring about the upgrade.  Now I'm left wondering what else will I discover that I've lost.

 

Status: Acknowledged
ksegura86

FiOS Mobile app for MAC

Status: New Idea
by ksegura86 on ‎09-02-2014 03:01 PM

There should be a FiOS mobile app version available for desktop for MAC. Optimum has an app and the channels are live not just recorded. I believe an app would be best instead of having to go to myverizon.com everytime we wish to watch tv online and not all the networks have live streaming. 

SinCara

Add ABC Family HD to the Extreme package

Status: Acknowledged
by on ‎08-20-2014 01:00 PM

I was looking into upgrading my channel package to Extreme today only to find out that ABC Family HD isn't in the Extreme package. Only preferred or Ultimate. I don't know what kind of deal Verizon has with ABC/Disney for this channel were it is omitted from the middle tier, but the channel which my wife watches on a fairly regular basis would be upset to loose the channel in HD. I won't be upgrading because of this which means no more money from me to Verizon. The local competitor has more channels available in their channel tiers and upgrading you don't loose any channels, just gain so you would think Verizon would at least be competitive there.  The channel packages should make a bit more sense so others would want to upgrade. You're paying more for more channels yet loosing some at the same time. Not exactly a smart business model in my opinion.

 

 

Status: Acknowledged
Carol27

Add a way to the STDVR etc to make the font larger

Status: Acknowledged
by Carol27 on ‎08-28-2014 01:47 PM - last edited on ‎08-28-2014 03:17 PM by Moderator

I updated my Fios DVR To Quantum DVR because I wanted to record up to 6 programs at a time.  I was not told that there would be problems setting up with my 14 year old TV and after hours of trying and 2 hrs on the phone with a tech, I  ended up with an installer who got a picture and sound very promptly.  We have a 24 " TV in our family room and an older 18" in our bedroom.  We can no longer read the words, including some of the channel identifications , because the font is way too small.  Fios help online and on the phone could not help.

 

There needs to be a way to make the font larger for "senior" eyes. Maybe just add an edition to the program that runs the DVR and it will pass to all of the set top boxes in one household.  Please try!

{edited for privacy}

 

Status: Acknowledged
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