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Enter New Idea

I thought Verizon would want to know about an email I received, supposedly from Verizon, requesting my sign-in information. But there's no way that I could find from the Verizon website to report it.  If you don't want to see such emails, perhaps you could still have information online on how to report these to the FTC or other entity that might care and be able to take action against a crook.

Status: Acknowledged

Remove inappropriate on-demand ads

Status: Acknowledged
by Silverheart on ‎07-21-2014 06:55 PM

Now that the channel guide has been updated, the bottom frame advertises on-demand movies. We find many of these ads inappropriate - as we don't want to see erotic or demonic movie ads - especially considering the kids.  We would like control over what we watch - including what is featured on this channel guide. This should be appropriate for the whole family. 

Status: Acknowledged

hi, i subscribe to HM&C and have it set up to send me an e-mail when motion is detected on my indoor camera. well actually the motion-detection triggers  recording, which triggers a notification email when recording ends, i think.....but my idea is about the content of that notification e-mail, because in it  you state incorrectly:   

                                                                                                                                                                                                                                 "This message is a notification from your Verizon Home Monitoring and Control Service. 
         Time: 05:30 PM, Saturday, June 7, 2014 (EST) "

this is incorrect because we are currently using eastern DAYLIGHT time (EDT)...and if stated as EST it should say 4:30pm EST as that is the same as 5:30 EDT....i know it is petty, but you guys are smart enough to understand daylight saving i live in california, and granted,

you could just state the time as "(ET)", but it would be great if you would go ahead and convert it to my local time zone (since that is how the times are listed when i view the recordings that your notification e-mail is informing me of....)

like this:

          "This message is a notification from your Verizon Home Monitoring and Control Service.
Time: 02:30 PM, Saturday, June 7, 2014 (PDT) "

i just think you ought to be consistent: if you list times in my local time on webpage of camera's recordings, you should do the same in  notification email of same said recordings; if you are gonna specify 3 letters for your time zone designation, you should make sure you get the middle letter right, as in PDT, where the D stands for DAYLIGHT when appropriate......though 2 letters would work yearround (PT for Pacific Time, ET for Eastern Time, etc.).

thanks in advance for considering this,



bye for now 




Status: Acknowledged

Now that Verizon has shut down HMC for new customers, webpages should be updated to remove any reference to starting or ordering new serivces.

Status: Acknowledged

I'd like to excecute a mode where as I near my house, I can run a mode that unlocks the door for more than 5 seconds. It would be nice that when your hands are full, the lights come on (that part works) and the door stays unlocked, say for 5 minutes. Geo location triggers would be great too. Get withing range of your house and selected lights come on. - DB

Status: Acknowledged
Your suggestion has been passed on to the HMC team.

Sunrise and Sunset Times

Status: Acknowledged
by denawilliams72 on ‎03-17-2013 03:28 PM

Add a sunset time in the dropdown box.  It would also be nice to add a sunset + 1 Hr and sunrise - 1 Hr.  Now when we want lights to turn on when it gets dark, we don't have to modify the mode when the time changes.

Status: Acknowledged
Interesting Idea. It would require a feed with localized sunrise sunset data. I can pass your suggestion on to the HMC team.

Let's go Verizon--get a move on.


GPON out Apple Pie Ridge Road, Winchester, VA.  Easy, and you'll gain the whole ridge.  I know, not the most lucrative market, small, but don't forget us "little people."



Status: Acknowledged

home monitoring and control

Status: Acknowledged
by mrpervis on ‎02-15-2013 04:11 PM

How about providing the Administrator login and password for each model of camera. Since we have bought these devices and are not renting them shouldn't we have admin access?


Please, please consider.





Status: Acknowledged
I can see how complete access to the cameras might be useful. I will pass your idea on to the HMC Team.

Home Monitoring iPad app

Status: Acknowledged
by mjr0483 on ‎07-08-2012 08:09 PM

The home monitoring app works somewhat OK on the iPhone but it is not great on the iPad.


A iPad capable app would be awesome.

iPad bug - When you go landscape on the camera view the screen locks and you can't go back to the menu.


For both I am constantly having to re-enter my pin. Would be good if you could make the timeout longer.

Also it would be cool if you could add notifications on the iPhone so we could save SMS messages.




Status: Acknowledged

Why can't Verizon have one password for the entire home to order movies? Adult children tend to 

order their own movies, with their own passwords, while the payers are trying to keep costs under $ 200.00/month.

I have asked many times to block other boxes from ordering, but Verizon says "can't be done". 

Status: Acknowledged
I complete understand. Those with the purse should hold the power. I will bring this to the appropriate team. Thanks so much for voicing your opinion and bringing this idea to the front.

Verizon should use their own Forums

Status: Acknowledged
by PMD on ‎08-14-2012 07:31 PM

I found out today from a Verizon Supervisor about upgrades they made to Home Monitoring & Control. I asked how I was notified of those improvements. He said, unfortunately they don't have a mechanism for notifying customers. He said it's kind of like an Easter Egg Hunt, you have to discover them. I said why don't you post them on the Forum. He said, I never thought of that and no one had suggested it. He said they would start but I haven't seen anything to date.

Status: Acknowledged

Home Monitoring & Control, Water Sensor

Status: Acknowledged
by mlawson6 on ‎10-24-2012 03:02 AM

FortrezZ Water & Temperature Sensor.  The system needs to allow the use of the FortrezZ Water and Temperature Sensor.  FortrezZ indicates the device is compatible with Verizon but Verizon chooses to block the device.  This is an important device in a home monitoring system.  I had 3 separate water incidents last year.  Verizon indicated to me the system does not support the device.  We know it can be done so please make it happen.

Status: Acknowledged

Device Lists on iPhone App

Status: Acknowledged
by on ‎08-13-2013 09:23 AM

The list of devices and list of cameras do not seem to follow and particular order unless it's by the devices IP Address. There should be a way to sort the list by the user defined device name.

Status: Acknowledged
This has been passed on the the HMC Team. Thanks for bringing your idea to the forefront.

Suggestions for Verizon...

Status: Acknowledged
by Faye68 on ‎11-22-2011 12:00 PM

Services I would LOVE to see given to their Verizon Customers at NO Cost....


I would love to see a way of Blocking Companies or Anyone who uses that Automatic Dialing or Automated Messages. I get TONS to my Answering Machine... I screen All My Calls and I am so happy to see the Caller ID on My Television now... but now it's time to figure out a way to Block those Automated Calls. I don't even want them to get onto my answering machine to begin with.  I see these crazy long distance numbers on the caller ID so I don't answer.. then it's either a hang up or an automated message left on my machine. When I get so fed enough to answer the call... that is when I realize that what kind of call it is.. Automated Dialing...and Messages. 

Status: Acknowledged

Home Monitoring and Control Missing Features

Status: New Idea
by dmarciano on ‎10-25-2011 08:48 PM

So far I'm liking the home monitoring and control features.  However I find the android app lacking.  I think it should be able to do all the things the web-based interface could do; pan, tilt, turn on motion sensor, etc.  Also I think the cameras need to be used to their full potential.  The cameras I got have lights, a microphone, connection for external speakers, and zoom capabilities, but none of these features are available through the android app or web-based control panel.

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