Now that the channel guide has been updated, the bottom frame advertises on-demand movies. We find many of these ads inappropriate - as we don't want to see erotic or demonic movie ads - especially considering the kids. We would like control over what we watch - including what is featured on this channel guide. This should be appropriate for the whole family.
hi, i subscribe to HM&C and have it set up to send me an e-mail when motion is detected on my indoor camera. well actually the motion-detection triggers recording, which triggers a notification email when recording ends, i think.....but my idea is about the content of that notification e-mail, because in it you state incorrectly:
"This message is a notification from your Verizon Home Monitoring and Control Service. Time: 05:30 PM, Saturday, June 7, 2014 (EST) "
this is incorrect because we are currently using eastern DAYLIGHT time (EDT)...and if stated as EST it should say 4:30pm EST as that is the same as 5:30 EDT....i know it is petty, but you guys are smart enough to understand daylight saving time.....now i live in california, and granted,
you could just state the time as "(ET)", but it would be great if you would go ahead and convert it to my local time zone (since that is how the times are listed when i view the recordings that your notification e-mail is informing me of....)
"This message is a notification from your Verizon Home Monitoring and Control Service. Time: 02:30 PM, Saturday, June 7, 2014 (PDT) "
i just think you ought to be consistent: if you list times in my local time on webpage of camera's recordings, you should do the same in notification email of same said recordings; if you are gonna specify 3 letters for your time zone designation, you should make sure you get the middle letter right, as in PDT, where the D stands for DAYLIGHT when appropriate......though 2 letters would work yearround (PT for Pacific Time, ET for Eastern Time, etc.).
I'd like to excecute a mode where as I near my house, I can run a mode that unlocks the door for more than 5 seconds. It would be nice that when your hands are full, the lights come on (that part works) and the door stays unlocked, say for 5 minutes. Geo location triggers would be great too. Get withing range of your house and selected lights come on. - DB
Add a sunset time in the dropdown box. It would also be nice to add a sunset + 1 Hr and sunrise - 1 Hr. Now when we want lights to turn on when it gets dark, we don't have to modify the mode when the time changes.
I found out today from a Verizon Supervisor about upgrades they made to Home Monitoring & Control. I asked how I was notified of those improvements. He said, unfortunately they don't have a mechanism for notifying customers. He said it's kind of like an Easter Egg Hunt, you have to discover them. I said why don't you post them on the Forum. He said, I never thought of that and no one had suggested it. He said they would start but I haven't seen anything to date.
FortrezZ Water & Temperature Sensor. The system needs to allow the use of the FortrezZ Water and Temperature Sensor. FortrezZ indicates the device is compatible with Verizon but Verizon chooses to block the device. This is an important device in a home monitoring system. I had 3 separate water incidents last year. Verizon indicated to me the system does not support the device. We know it can be done so please make it happen.
Services I would LOVE to see given to their Verizon Customers at NO Cost....
I would love to see a way of Blocking Companies or Anyone who uses that Automatic Dialing or Automated Messages. I get TONS to my Answering Machine... I screen All My Calls and I am so happy to see the Caller ID on My Television now... but now it's time to figure out a way to Block those Automated Calls. I don't even want them to get onto my answering machine to begin with. I see these crazy long distance numbers on the caller ID so I don't answer.. then it's either a hang up or an automated message left on my machine. When I get so fed enough to answer the call... that is when I realize that what kind of call it is.. Automated Dialing...and Messages.
So far I'm liking the home monitoring and control features. However I find the android app lacking. I think it should be able to do all the things the web-based interface could do; pan, tilt, turn on motion sensor, etc. Also I think the cameras need to be used to their full potential. The cameras I got have lights, a microphone, connection for external speakers, and zoom capabilities, but none of these features are available through the android app or web-based control panel.
I realize that Home Monitoring and Control is a relatively new offering from Verizon. In fact, when you call Verizon, it's not even on the list of voice prompts for why you might be calling. Right now, it is clearly a "do it yourself" product, but with its mass appeal, I think it really needs to come with more support from Verizon. When you open a new telephone, TV or internet account with Verizon, they send a technician out to your house, and often, it's for little more than just "turning on" the services for which the residence is already wired and equipped. But for this new, fairly complicated, multi-faceted product, which might soon be all the rage since surveillance cameras are now actively located practically anywhere human beings walk, how can you not have the option of having a sales and/or technical installation expert go to customers' homes to help them determine which devices are right for them and get them installed correctly? A lot of people who could benefit from this product simply wouldn't know where to begin when it comes to purchasing and installing it. You really should consider putting more manpower/sales & installation force behind it. (PS - sprinkler system manufacturers are now getting into the "remote control via mobile app" game. You might want to consider adding a sprinkler system control panel to the home monitoring package, too. That would be awesome.)