You seem to have very good upload and download speeds but the latent time incured to access the server to experiece those excellent upload and download speeds seems to be the most significate varible in your internet access.
I've called Verizon tech support on 4 separate occassions over the 2 months that I've been a customer trying to resolve this or that on e-mailing and downed phone lines. Here's the problem, the representative asks for an alternative number to call you back on - like the one I'm using isn't good enough. Then when the problem isn't solvable by their scripted solutions they disconnect and never call you back. At first, as we were having a phone line issue, I thought it was coincidence and now I'm convinced that if they can't solve the problem and aren't willing to do anything more than read their screen they disconnect and NEVER call back. But wait...didn't you tell me you'd call me back if we got disconnected????
I'm going to try again tomorrow and if I'm met with the same rude behavior then I'm done with Verizon.
In short my idea is this... actually pay for people who know what they are doing and know how to own a problem and see it through to solution. I've used Verizon on and off for a decade and this is the one thing that has remained constant.
It appears that all the FIOS installs around here are defaulting to WEP (weak) and all are being installed to the same channel (6). Are the install technicians trained on implementing WPA, or it's derivates? If not, that's a weak point that should be addressed.
It would be great if I could turn off and turn back on access to my Fios internet and TV from my work internet so I could limt my kids' activities when I'm gone. And it would be okay if the phone (landline) was turned off too since they all have cell phones in case they needed to make an emergency call.
I would love FIOS services to be avaliable in this area. I am interested in all three products. FIOS TV, Internet and Digital Voice. I have heard of FIOS being available in one nyc housing development here in Brooklyn and another housing development being currently wired for FIOS. Do you guys have to get permission from the manager from each of the different developments or does the permission come from the city since the buildings are city owned. Anyone else who lives in NYC housing development buildings want FIOS to be available or is it already available for you? Thanks.
Publish the port forwarding rules and requirements for customers to use the features they pay for! Don't tell us we must use the Verizon Buggy router. Every provider out there publishes the rules required to make their features work. Is it that the Verizon TV hardware is that unsecure it must be kept top secreat and proprietary?
It seems as if anytime I set port forwarding on my router for anything other than the Verizon default custom ports, all the Verizon custom ports go disabled. I added nothing that should conflict and only added the custom rule shown. Is it because the custome rule is also called an application? Any Ideas? I hate to keep reseting my router and or STB and DVRs to get these rules back. If Verizon is going to require these rules, they should at least allow the customer to enable disable the rules. Or is it that the smoke and mirrors disables the edit features on these? Any Ideas? Can I reset the router and manually add these back so the work? All these rules for remote DVR and CID have always been a pain, and never stay operating if anything is touched on the touchy router!
Ok, so I watched the fiber trunks being run down rt29 (which I live right off of), and into my local CoLo. I saw them being taken down to Culpeper. WHEN will we be able to get FIOS??
I'd like to see some page here that allows me to see the upgrade path for FIOS in my area. Because DSL, while nice (I'm literally 1000' away from my CoLo, I can step out in front of my lawn and EYEBALL the CoLo), is getting long in the tooth for us. We NEED FIOS.
Verizon, PLEASE provide some more contacts for us to speak with. Perhaps someone or a helpdesk of some kind that we can submit requests for FIOS so that you can get an idea of the areas requesting FIOS the most. AND THEN PLEASE ACT ON IT.
Instead of giving the free WiFi access with FiOS internet bundles, which is pretty limited, how about offering free LTE/3G access. Maybe allow a limit, such as 2 GB a month and offer the customer to buy the device outright.
Import Verizon Cellphone contacts into Verizon residential WiFi account
I would like to easily import my Verizon cellphone contacts (kept online) into my Verizon residential WiFi (e-mail) account, then add my several e-mail accounts to that set (several bump 5000, so I would need a 'bank' or storage potential over perhaps 15000, then have AI (artificial intelligence) sort through them and suggest duplicates (but allow me to clean them up and to keep them in one place - my Verizon e-mail account).
I don't want merely the option of copying one over the other, but rather some way of seeing them side-by-side and moving key information from the more robust records into one common record.
[Also, why does the Verizon spellchecker NOT recogize these words: 'cellphone' and 'WiFi"?]
on 11-10-201006:16 PM - last edited on 11-15-201011:59 AM by DougVZ
I note with some disgust that a year after announcing Verizon Wifi hotspots for subscribers, Mac is still unsupported as are handheld devices like ipads, ipods, and wifi enabled cell phones. Comcast, on the other hand is offering a similar deal to internet customers with no such limitations, proving it isn't a tech hurdle.
The elephant in the room is the fact that Verizon also has a moile phone business which charges high rates for data access on the move; useful wifi access for internet customers away from their desks would cut in on that lucrative business. The conflict of intererest is hurting its other customers. Unless the two business arms are separated, Verizon will always have a strong disincentive to offering quality, accessible wifi to its internet customers. After many years avoiding Comcast (waiting for Fios that may never come?), I am finally considering the alternative attractive. Comcast doesn't have a cell phone business that would be hurt by easy wifi access; Verizon's "service" will always be little more than a sick joke.
I was approached by a guy named Dave at Best Buy in Newark,he offered me phone and internet with comcast double play, I asked verizon to match it and they said no, phone and internet at comcast for 34.99 a month before tax's of course. Tell Verizon to change and match it before they loose customers.