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Enter New Idea

While in multi family dwellings you use VDSL. In untapped markets you could use White Noise routers. In areas where only DSL or Cable is offers, and often by a competitor, Verizon could install a White Noise access point and potentially tap unattainable markets. Say run a nice strong backbone into a Comcast market and install a Few White noise RF routers. Example. Currently I am in Germantown, MD and have a friend in Frederick, MD 20 miles away. My internet route to him goes 30 miles South to the MCI/Verizon Business backbone in Virginia then route through 5 Comcast routers in West Virginia before getting back to him 20 miles away. It seems that the competition likes to regulate access, control connections to the outside world and limit connectivity. Will the FCC watches and lets them ignore Net Neutrality. Verizon has a huge untapped market nation wide. I say research this and go for it!

 

http://www.pcworld.com/businesscenter/article/206173/what_you_need_to_know_about_white_space_wifi.ht...

Status: Acknowledged
moanne

Invest in Anti Spoofing Security Technology

Status: Acknowledged
by moanne ‎10-20-2010 11:23 AM - edited ‎10-22-2010 07:58 AM

Currently call trace which used to be a functional means of identifying harassing or threatening phone calls over copper wire is functionless with VOIP calls. Hacker technology has developed to the extent that calls can be "spoofed" such that they appear to orginiate from another location. This same technology would also be applicable to data which is a scary threat for security.

 

My #1 interest in technology development which I think is a marketable idea that would bolster Verizon as the # 1 security provider is that we develop ANTI SPOOFING technology/methodology to effecively combat this latest and I think greatest threat to security which to date there is nothing that can be done about.

 

http://www.xs4all.nl/~rmeijer/spoofing.html

Status: Acknowledged
tweek

Problems using iPAD with FIOS

Status: Acknowledged
by tweek ‎10-03-2010 01:22 PM - edited ‎10-04-2010 07:39 AM

I just wasted most of my Sunday to discover that there is some fundamental compatibility issue between the iPAD and the Actiontec MI424WR wireless router that Verizon has provided to me.  The issue isn't connectivity as the iPAD was able to connect and access non-secure sites fine.  The problem appears to be with sites that require authentication like Facebook, popular banking sites and even the iTunes Application store.  The Safari browser would always hang while trying to authenticate and eventually report back that the server had stopped responding.  I have several other wireless devices on the same network (including a MacBook) that worked normally.

 

After researching the problem on the web and trying all of the suggestions of what appeared to be related issues, I still had the problem.  The suggestions were to change the security type to WPA or WPA2 and use a fixed channel instead of automatic.  I called both Apple support and Verizon support, neither of which could identify nor solve the problem.  Verizon indicated that they do not support specific devices just to add to my frustration.

 

I tried connecting a different wireless access point which I happened to have to the same network that my Actiontec MI424WR is connected to and found that when the iPAD used the other access point, it worked great.  This verified that the Verizon connection and the wired portion of the Actiontec works fine but the problem is buried in the wireless driver somewhere.

 

My suggestion is to get this issue worked out with Actiontec as quickly as possible and add this information to your knowledge base to save some other poor Verizon customer the same frustrations that I had.  I can only imagine what a less knowledgeable person would have gone through

Status: Acknowledged
ddodge

Add GOGO Internet to Hotspots

Status: Acknowledged
by ddodge on ‎09-21-2010 05:35 PM

Why not add some new hotspot companies such as GOGO to your list of assessable hot spots?

 

Thanks

Status: Acknowledged
Bert_is_evil21

New Services Idea

Status: Clarification Needed
by Bert_is_evil21 ‎09-16-2010 12:49 AM - edited ‎10-04-2010 01:06 PM

Here is some ideas that can help Verizon in many ways

DSL-(accelerated)

Cable- both TV and internet

Satellite-internet(with direct TV)

Voice Over Internet Protocol- for hi-speed internet users with 5 plans

and other services within the service.

Status: Clarification Needed
Please provide more detail as to a specific idea you're suggesting, also one idea per post would help.
billstanley

service and support

Status: Under Review
by billstanley on ‎08-24-2010 07:32 AM - last edited on ‎08-24-2010 02:47 PM by Employee Emeritus

Verizon Webmail's "basic" version had a link on the right side to view the source code to get the full header of an open E-mail.  The "rich" version did not have this link.  I do not know anyone who will investigate spam and phishing without the full header.  When Verizon changed its website several months ago, it deleted "basic".  Tech support supplied the old web address and I continued using "basic" to get full headers until Sunday, when Verizon changed the site again.  Now, neither "rich" nor "new email version" have the link.  ADD THE LINK TO BOTH OF THEM!!!!!  If there is any way to use "basic"?  If so, HOW?

Status: Under Review
0 Votes
Goldmind

Allow Mac and iPhone/iPad users to access Verizon Wi-Fi

Status: Under Review
by Goldmind on ‎05-11-2013 12:57 PM - last edited on ‎05-11-2013 04:16 PM by Moderator

I find it incredible that Verizon does not permit Apple products to access its wi-fi hotspots. If the company insists on using a  proprietary program (which in itself is outdated and creates unnecessary coplexity), then there is simply NO EXCUSE for not making it available for the range of Apple devices. I have searched the forums and found Verizon employees repeating the statement, "An apple compatible solution is in the works, but no eta"--- for OVER TWO YEARS. I literally heard that exact same line from Wi-Fi technical support 10 minutes ago. Well, let me say that at this point repeating that statement is a pure and simple LIE. It is an insult to your customers to continue to claim you are working on a solution when nothing has been released for years.

 

Here is my idea -- solve the problem!! If you are going to advertise and promise Fios customers that they will have access to Verizon hotspots then you have an obligation to do so for all customers. If the concern is that all of your Verizon wireless customers with iPhones will use wi-fi instead of their data plans, then deal with that issue instead of making wi-fi inaccessible to Fios customers. If you do not intend to provide any solution for Apple products then just say so instead of continue to perpetrate this lie. 

Status: Under Review
0 Votes
Lincous

Speed test pages

Status: Not Likely
by Lincous on ‎03-21-2013 07:19 PM

Please bring back your speed test pages that you discontinued at: http://infospeed.verizon.net/speedtest/speedtest500k.asp and http://infospeed.verizon.net/speedtest/speedtest750k.asp. No one else offers such a quick and easy way to check your internet health. I used them for years and was very disappointed when I could no longer access them. Thank you.

Status: Not Likely
If you mean our speed test with diagnostic information at the end, we still offer that online. At the end of the current speed test, in the bottom right corner is a link for the Network Diagnostic Tool (NDT). You can access it directly at http://my.verizon.com/services/speedtest/DefaultNdt.aspx
0 Votes
LarrySCohen

Stay logged in

Status: Already Exists
by LarrySCohen on ‎03-19-2013 04:05 PM

You used to have a way to stay logged in for two weeks.  That option appears to no longer be available.  Please bring it back!  Better yet, let me stay logged in forever.

Status: Already Exists
Forever? I like to stayed logged in too! Actually, there is a box that says "Keep me logged in." It is located at the bottom of the log in area. It no longer says 2 weeks, but the My Verizon teams notes that the time frame is still in place.
tropicalgal

Verizon Home Page

Status: Maybe Later
by tropicalgal on ‎02-14-2013 07:08 AM

Please bring back  Weatherbug.    It was great, so handy and useful.    Why even put  it on the home page in the first place  just to remove it from us ???   

  

Status: Maybe Later
Thank you for the input. This has been passed on to the appropriate team for possible consideration.
0 Votes
kinjo71

Router access

Status: Already Exists
by kinjo71 on ‎02-13-2013 01:31 PM

Allow users of FIOS routers to see and control the number of devices connected to the router/wireless network. Meaning, make it possible to detect the number of users and the types of devices connected to the router and give the Administrator/owner of the network the ability to disconnect any unauthorized users. In my apartment complex for example, for at least a year people from the same complex  were connected to my router and I didn't even know it. If maintenance enters your home and gets the WEP key from the router, what esle can one do other the change the SSID and security to wap/wap2? 

Status: Already Exists
This feature is available via your Router Admin. While using the interface you can view all devices utilizing your network. Choose the Wireless Option - Choose Advanced Security Settings - Populate with your list of allowed Mac addresses.
0 Votes

Verizon, please supplement your existing online guidance with the following info:

 

When setting up Internet E-mail Settings, after completing fields within the sections 'User Information', 'Server Information' and 'Logon Information', click on MORE SETTINGS and ensure that the following two actions are taken in addition to existing guidance:

(1) On the Outgoing Server tab, tick the box 'My outgoing server (SMTP) requires authentication' and then click on 'Use same settings as my incoming server'

(2) On the Advanced tab, choose 'SSL' in the dropdown choices under 'Use the following type of encrypted connection'.

 

 

Status: Already Exists
Your suggestion already exist. Please use this link to see the steps for Outlook 2010 email Setup. http://www22.verizon.com/support/residential/internet/fiosinternet/email/setup+and+use/questionsone/...
0 Votes
Steve807

FIOS

Status: Acknowledged
by Steve807 on ‎01-31-2013 08:59 AM

Provide FIOS in Downey CA.   Surrounding cities have it and DSL is not reliable. The wiring for the phone lines was installed in the 50s and 60s and can't handle the high speeds.  I have called technical help many times and from what I have been told nothing more can be done.  It's almost like you want us to subscribe to the local cable company in order to get reliable internet.  I have a Roku streaming video player and waiting for the video to buffer is a common event.

Status: Acknowledged
0 Votes
steven1

marketing ad problems

Status: Clarification Needed
by on ‎01-26-2013 12:29 PM

all the websites i go to now to many ads on craigslist, twitter, hulu. come on now. get rid of the ads or i will another provider for less marketing ads ty

0 Votes
Trader_Vic

DMZ Line

Status: Acknowledged
by Trader_Vic on ‎12-26-2012 07:57 PM

There used to be a line or discoloring area. Which separate Google search from advertisement search. Would you please add it again.

Status: Acknowledged
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