Verizon, please bring the FIOS services to Charlotte, NC. The benefit for the city as well as your company is undeniable! Charlotte is one of the nation's fastest growing cities and 2nd largest banking hub, as well as home to 3 universities, one of which specializing in cutting edge mechanical and electrical research innovations. Not to mention the over 750,000 people in the city alone that would be greatly appreciative of the added option for tv and internet services. The only real competition in the area is Time Warner Cable who makes no effort to improve lackluster customer service and monopolizes the vast market in the area. Please consider expansion to North Carolina Verizon!!!
I just received a replacement router from Verizon (after 4yrs, my original router started failing). The Actiontec MI424WR. This router has 2 USB ports that are currently unsupported.
Here is a quote from the User Manual
"The USB LEDs illuminate when the FiOS Router is connected to a device via one
of its USB ports. These ports are currently inoperational; they will be activated in a future firmware update."
When Verizon Support was contacted about the firmware update, all they said was that they didn't know when an update would be available to support the USB ports.
Nearly every descent router available today has at least 1x USB port that could be used for Network Storage (external harddrives), thumb drive etc..
With the money that us customers spend on the Verizon service and the inability to use anything but Verizon supported hardware, it is a real shame that Verizon can send out out-dated hardware and expect their customers to be satisfied with it.
Verizon, please provide a firmware update to the Actiontec MI424WR Router beyond 40.19.36 that supports the 2x USB Ports.
Ever wonder how you can describe something and you just don't know how? Now I have thought of an idea that I wish could happen. What if you could take a picture of something and hit the look for in internet button, and everything about that item came up. Example: I take a picture of a car, then I hit the load/search in internet button, and everything about that car came up, where to purchase it, the name of the car, the style the brand. Kind of like a Google search except you may not know all the information about that car so you can input it in the internet which gets people upset. This is an amazing tool that many people can use and only Verizon has it.
Now instead of not knowing what that weird object is: take a picture, send to internet search, or add a button that says search, and there you go, all the information you need with just one click.
I'm a little ways off the beaten path and my options are DSL or dial up. Either way I am REQUIRED to have a landline with my Internet service. $30 for the Internet alone plus the cheapest landline for 20 is ridiculous for three measly mgs. That being said the customer service is good and they have resolved any problem I have in a courteous and timely manner. I just think there should be MORE options for less money. There needs to be more competition to drive the cost down. This concludes my ridiculously pointless rave that has accomplished nothing other than to blow off some steam. Can't wait for my next bill
I just recently got FIOS. Wireless signal is weak upstairs and nobody can recommend wireless extender that is compatible with Actiontec MI 424Rev f router. Tech and chat said check with Verizon store or Best Buy. Neither know. I check Actiontec web site and found out:
The Actiontec MI 424 WRN which Verizon supplied is only capable of 54 Mbps max, so why did Verizon sell me an upgrade to Quantum??? Does Verizon need to give me the upgraded Actiontec 424 G router to take advantage of the quantum speed? WIthout the better router why isn't 50/15 adequate? Why sell lmore speed than your router will handle??
1) WHy don't you have a recommended wireless extender?
2) WHy don't you provide a router that is capable of handling the "quantum" option?
So I just go the word that MSN Premium will stop being my ISP portal for my verizon/MSN email accounts, unless I pay more for MSN Premium.
I suppose this is because Verizon wants the ad space/revenue. The only thing is when I went to log on, I get an error message that is not decipherable (may be user/password error, but who can tell????)
BRING BACK MY MSN for FREE. I pay enough for the service that I do not deserve to be nickled and dimed like this.
BAD IDEA. The $2 fee to pay your bill didn't work, so let's try this!!!
I hava novel idea. Why doesn't Verizon stop selling email addresses to spammers and internet marketers. My verizon email gets all kinds of crazy marketing emails now, and they are only sent to the verizon address, which used to be my primary email address. I can no longer use this address and have now switched over to another email address carrier. Since switching to a differet email, I have no issue with spam or getting unsolicited emails whatsoever.
I checked my availability for fios internet and it doesn't seem to be available in my area could you possibly make your fios internet and other services available in the entire town of Braceville in the state of Illinois zip code 60407??? It really sucks when you're a gamer and either have to use 3g/4g or the only non mobile internet you can get in your area is hugesnet which sucks is even worse for gaming due to it being satellite internet and with mobile broadband (3g/4g) being not much better I heard about fios recently and according to your ads it' really exceptional for gaming with low ping I would really like to be able to have that.
And also while I'm at it I want to ask what are the prices exclusively just to get internet service in order from lowest plan to best plan
If verizon is going to engage in tactics which are going to put them in a position where they are going to be resorting to trying to police the activities of their customers then it would be a wise decision for them to not participate in a program where their customers are going to pay a significant price for having verizon as their internet service provider. Your involvement in the six strikes policy which will lead to good people being accused of doing something that they did not do is not a good business model and it is a betrayal of your customer's faith in you where they have chosen you over other internet providers. There are a lot of cases of people being falsely accused of having pirated something that they had not done and in many of those cases the companies who provided internet services to those customers took a hard public hit as a result of it. From a 70 old grandma who was accused of downloading x rated movies to a blind man who was accused by his internet provider comcast who also lived with relatives who did not watch the downloaded images that he was accused of to a dead man (yes a dead man) being accused of illegally downloading the oscar winning movie "the hurt locker" there have been too many instances of people being wrongfully accused where it is quite frankly just not worth it for verizon to play internet detectives. When the company who went after the dead man was assured that neither he nor anyone else in that household had downloaded the movie the studio simply did not care and then decided to go after his children. Imperial enterprises vs does was one of the many cases where a blind man was accused by comcast of having done something that he had not done where if verizon chooses to go the same route it could end up being quite embarrassing for verizon once it turns out that they have ratted out someone who did nothing wrong.
I would like to see Verizon get rid of their cluttered slow-loading home page which goes down almost weekly and replace it with a very simple home page that loads with lightning speed. Then we can all get on the internet and get the news, etc from the sites we like!
chances are you will be participating in this absurd act I suggest not doing it for numerous reasons biggest two are
1.you will lose customers idk how many but its likely to be pretty substantial
2. Is it even legal for you to after all we pay for out speed if u aren't providing us with the internet speed u advertised well ill leave that to you to figure out just remember some people get a little sue happy...and personally over something like this I can't really blame them
Noticed that you have advertised on The Onions website. After citing their incredibly distasteful tweet in wich they refer to a 9 year old girl as a "**bleep**" I would encourage you to reevaluate your support of their publication. Verizon has done a great job of improving the customer service experience and building up a great brand. It is very important for a reputable brand such as Verizon to be critical of who you associate and ally yourselves with.
on 02-25-201312:43 AM - last edited on 02-25-201302:47 PM by Crystal_VZ
I live in Manhattan at zip code 10026. I would love to get FiOS and get rid of Time Warner but I can't because Verizon has only wired my apartment building for HSI service. Which uses old technology such as DSL and lets not talk about TV. Now there are a lot of customers here that's been waiting for a change for a few years. Here's the catch, just a few blocks down, at zip code 10027, they have FiOS blazing. Why is there a small hole? It would be nice if customers were giving the options to initiate a small build out. Just to fill a one or two blocks out.
I love their LTE service on my phone, but to suffer, each day with TIme Warner Cable internet(13 down, 0.87 UP), slow, unreliable network for my business is hell. Please consider this, I'm sure there are others like me with this small issue. Money talks. Let's make it happen!