CenturyLink offers their residential customers a FREE option to have all calls intercepted with a message saying that the number they called does not accept telemarketing calls, and to remove the number from their call list. All other callers are asked to press 1, which then connects the call.
If CenturyLink can offer this service, why can't Verizon??? This simple tool would stop all those automated, and very annoying, telemarketing calls.
Provide a means of blocking calls based on caller ID and community votes.
For example, suppose I get a call from one of the lower-your-credit-card-interest-rate scams. I should be able to flag that call after hanging up.
Flagging could be done in one of two ways:
1. For those who get e-mail notification of caller ID, provide a link in the message for "Report this call as fraud or scam."
2. Provide a "star code" (e.g. *61, *92, etc.) to flag the last call as fraud/scam.
After enough users flag that number, calls from that number should be blocked for anyone who has enabled community-based blocking. The fraud/scam caller should be dumped to a voice message that informs them that the Verizon subscriber has elected to block calls based on community feedback.
Provide a means of requesting removal whereby the caller has to provide actual identifiation, contact information, etc. That way, only legitimate callers, such as political campaigns, would request removal.
Details about how many votes, the time frame for the votes, how long the number stays on the phone-spam list, how to weight votes (e.g. Bob Smith, who continually flags numbers no one else does), etc. can be adjusted.
If you provided this feature, you would find a lot of very happy customers and probable no small amount of new business.
When selecting a single TV show to record from the Guide, why not have "Record Episode with Options" as a choice? If you want to record a "Series", you can choose "Record Series with Options" but you can't do the same for a single episode of a show.
During the baseball season, virtually every game runs over the 3 hours alloted to the game, which means the DVR either misses recording the end of the game or the viewer must individually extend the recording. This is currently done by exiting the guide, selecting " DVR", selecting "Scheduled Recordings", selecting the programmed ballgame from the list, selecting "Modify Start and End Time", extending the end time by 60 minutes, selecting "Save" and going through that process EVERY TIME a ballgame is programmed to be recorded. If "Record Episode with Options" was a choice, that recording can be easily extended in two easy steps.
C'mon Verizon, this one is a easy one to add. Pleeeeeease.
Can you have your fios voice servus upgraded so that i can use my fios roter and make it where i can but a cisco phne and use it as a voip based set up. This would make it much easer on your users making it were less wiring has to be ran around the house and with some of the newer cisco phone they are now even wirless. Pleae do this upgrade since it would bring in more user and make it where we can mangage multiple phone lines as well.
Verizon Team: I have a Nook Color, and according to B&N customer service today, there are no plans to update the operating system to allow access to Google Play. The Nook HD/+ have access to Google Play, but not previous versions.
Would it be possible to post up the Verizon app on the B&N app interface so I can download and take advantage of those features?
I am a Verizon business phone customer. On my toll-free line, recently someone or some entity has been leaving messages on my voicemail which use up my entire message allowance time, preventing me from getting any more messages until I clear the voicemail. Mostly the calls come in the early morning hours, but sometimes during the day. This is highly problematic, since it is difficult to keep a constant vigil on my voicemail, and I'm losing business calls (meaning considerable money).
I contacted Verizon's "harrassing calls" department and was told that these types of calls cannot be blocked, especially if their origin is overseas. The first woman I spoke to did not seem too sympathetic to my plight. She said I would have to get the police involved to have it investigated. The next guy I spoke to was more sympathetic, but also said there was not a lot that could be done.
If there was an option on the voicemail allowing me to limit incoming messages to specific time allowances, say, one minute, this would alleviate this problem greatly. The calls, I've been told, come in under "spoof" numbers, so it is difficult to tell who's doing it. Their messages leave a noise which sounds something like a fax machine, though different. Some are possibly from overseas, but it's hard to tell since they're spoofed.
If I were Verizon management, I would take this suggestion seriously, in order to keep customers like me happy. I have been a happy Verizon customer over many years (also use your cell phone service), so please look into adopting time limit options for voicemail messages. As a multi-billion dollar company, and in this day of technology, it should be a simple thing to incorporate. I have several business phone lines, but may eliminate my toll-free line if this problem does not get resolved, which means Verizon loses money.
Thank you for allowing me to express this idea to you.
We recently switched to Fios from Xfinity and I have to say that I'm quite disappointed with the offerings for kids. While you have the same offerings in terms of number channels available your "depth" of episodes that are offered in each channel is dismal in comparison to Xfinity.
The biggest uproar in our household is that FIOS does NOT support the free Watch Disney app that allows you (with your own cable subscription credentials) to watch a variety of full episodes on Disney Junior, Disney XD and Disney Live shows. There are 5 or 6 other cable providers that support this app- Xfinity included. It seems like an easy way to suppliment what you lack in on demand offerings (in the Disney area anyway.
I received an email that my personal webspace will no longer support FTP. The email sited "security reasons" for this removal. It is true that normal FTP is completely unencrypted and probably should be removed. It is very easy to find someone's password over FTP.
However, if this decision is solely above security and not about selling business plans, why not support the SSH File Transfer Protocol (SFTP) instead. It was designed to replace FTP for this very reason. SFTP can be viewed as an encrypted form of FTP. Linux and I believe Macs have SFTP support out of the box and Window users can download a SFTP client Filezilla for example.
I personally like to hand craft my web pages in HTML myself. I am not a fan of the site builder tool because I am a little strange and like complete control. I use Linux for this very reason. I wasn't a heavy webspace user anyway. So this isn't a great loss. However, I dislike losing something I used to have. By replacing FTP with SFTP, I and other Verizon users can create web pages in any HTML editor we wish and upload them over a secure connection with SFTP. It will be a win for everyone.
Last night at 12:15 right in the middle of a good program, my DVR reboots. OK I get to miss about 5-10 min of the program. I understand at times it is required to force a reboot, but why and when? How about a message that the STB needs rebooting, and let the customer do the reboot after the program?
I suggested, and it has been brought to Verizon's attention is regards to the PCM, LPCM, and AC-3. And the Cisco not having the user adjustable hidden settings. They should be adjustable in the Settings under Audio, Auto, AC3, LPCM. Since they are not adjustable in a hidden menu with Cisco. But I believe the issues in HDMI is based on LPCM. I am not sure if this was posted as an idea for the Cisco hardware. But it is known that there is a hidden diagnostic menu on the Cisco, but no hidden user settings, such as found with the Motorola.
Interesting Info regarding AC3 and Dolby digital. Now it looks as if the conflict stands with the HDMI standard being LPCM, and some media standard being Dolby. How is the STB or TV supposed to handle that. I have heard some have used a fiber cable to resolve the issue.
Interesting info RE: Dolby AC3 and HDMI conflict. Handshake issues.
Verizon's set top boxes are to big and bulky. They take up too much space. Ugly to look at. Get over heated and need to constantly reboot even if you don't reboot it!!! I had to buy a small table to place the cable boxes in my living room which is sad.
Like the TV's the CRT's tube are out and the LCD/LEDs flat screen are in. BIG and BULKY is out. Verizon needs to invest in better equipment for this day and age. A smaller set top box and one that could be mounted on the wall would be better. How about that.
For now thanks Verizon for your costly BIG and BULKY cable boxes.
Verizon, please bring the FIOS services to Charlotte, NC. The benefit for the city as well as your company is undeniable! Charlotte is one of the nation's fastest growing cities and 2nd largest banking hub, as well as home to 3 universities, one of which specializing in cutting edge mechanical and electrical research innovations. Not to mention the over 750,000 people in the city alone that would be greatly appreciative of the added option for tv and internet services. The only real competition in the area is Time Warner Cable who makes no effort to improve lackluster customer service and monopolizes the vast market in the area. Please consider expansion to North Carolina Verizon!!!