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Enter New Idea

Vote against an idea

Status: Acknowledged
by on ‎02-16-2012 12:16 PM

As it stands now we can only vote for an idea.  I'd like to be able to vote against the idea.  There may be an idea with 8 votes for but 20 might not like the idea so it should be a -12.


Please add this feature.

Status: Acknowledged
What an interesting idea! I'm not sure if it's feasible or not, but I can look into it.

how to stop telemarketing calls

Status: Acknowledged
by rjf1028 on ‎08-10-2012 12:20 PM

CenturyLink offers their residential customers a FREE option to have all calls intercepted with a message saying that the number they called does not accept telemarketing calls, and to remove the number from their call list. All other callers are asked to press 1, which then connects the call.


If CenturyLink can offer this service, why can't Verizon??? This simple tool would stop all those automated, and very annoying, telemarketing calls.

Status: Acknowledged

Smaller Digital adapter

Status: Acknowledged
by freakout212 on ‎11-16-2013 06:41 PM

When will Verizon be offering a smaller Digital adapter? The current model Motorola DCT-700 Digital Adapter is very large and slow. When I had Comcast I had a smaller digital adapter that was quick that also had a extra IR sensor so you could mount the adapter in back. It was sooo nice. All Verizon has is this big thing. Come on Verizon MAN UP!!!!!!

Status: Acknowledged

Digital Adapter charge

Status: Acknowledged
by PELOS on ‎04-10-2013 11:23 AM

I was noticing that Comcast gives 2 free digital adapters and after that $1.99 - $2.99 per adapter... is there a way you can consider this as well because $5.99 per digital adapter is too much.

Status: Acknowledged

Block Calls Based On Community Vote

Status: Maybe Later
by fmaxwell on ‎04-10-2013 04:31 PM

Provide a means of blocking calls based on caller ID and community votes.  


For example, suppose I get a call from one of the lower-your-credit-card-interest-rate scams.  I should be able to flag that call after hanging up.  


Flagging could be done in one of two ways:


1.  For those who get e-mail notification of caller ID, provide a link in the message for "Report this call as fraud or scam."

2.  Provide a "star code" (e.g. *61, *92, etc.) to flag the last call as fraud/scam.


After enough users flag that number, calls from that number should be blocked for anyone who has enabled community-based blocking.  The fraud/scam caller should be dumped to a voice message that informs them that the Verizon subscriber has elected to block calls based on community feedback.  


Provide a means of requesting removal whereby the caller has to provide actual identifiation, contact information, etc.  That way, only legitimate callers, such as political campaigns, would request removal.


Details about how many votes, the time frame for the votes, how long the number stays on the phone-spam list, how to weight votes (e.g. Bob Smith, who continually flags numbers no one else does), etc. can be adjusted.


If you provided this feature, you would find a lot of very happy customers and probable no small amount of new business.



Status: Maybe Later
thanks for the suggestion. We'll consider it as we review various options for expanding call block.

Wireless set top box

Status: Acknowledged
by RELWOB on ‎04-14-2013 09:53 AM

Wireless set top boxes might be nice like UVerse and DirecTV have. No idea if that would even be feasible for Verizon to do, but it gets my vote.

Status: Acknowledged
Freedom to put your TV anywhere. I completely understand. I will alert the appropriate team. Thanks so much for sharing your Idea.

"Record EPISODE with Options"

Status: Acknowledged
by jayw2001 on ‎02-17-2013 12:10 PM

When selecting a single TV show to record from the Guide, why not have "Record Episode with Options" as a choice? If you want to record a "Series", you can choose "Record Series with Options" but you can't do the same for a single episode of a show.


During the baseball season, virtually every game runs over the 3 hours alloted to the game, which means the DVR either misses recording the end of the game or the viewer must individually extend the recording. This is currently done by exiting the guide, selecting " DVR", selecting "Scheduled Recordings", selecting the programmed ballgame from the list, selecting "Modify Start and End Time", extending the end time by 60 minutes, selecting "Save" and going through that process EVERY TIME a ballgame is programmed to be recorded. If "Record Episode with Options" was a choice, that recording can be easily extended in two easy steps.


C'mon Verizon, this one is a easy one to add. Pleeeeeease.

Status: Acknowledged
Thanks for that idea! I see what you are talking about. I will pass on the FiOS TV Team. Keep the ideas coming.

Discontinued FTP service substitute

Status: Acknowledged
by Gerald_Leighton on ‎07-23-2011 03:45 AM - last edited on ‎09-13-2011 02:03 PM by Admin Emeritus

I received an email that my personal webspace will no longer support FTP. The email sited "security reasons" for this removal. It is true that normal FTP is completely unencrypted and probably should be removed. It is very easy to find someone's password over FTP.


However, if this decision is solely above security and not about selling business plans, why not support the SSH File Transfer Protocol (SFTP) instead. It was designed to replace FTP for this very reason. SFTP can be viewed as an encrypted form of FTP. Linux and I believe Macs have SFTP support out of the box and Window users can download a SFTP client Filezilla for example.


I personally like to hand craft my web pages in HTML myself. I am not a fan of the site builder tool because I am a little strange and like complete control. I use Linux for this very reason. I wasn't a heavy webspace user anyway. So this isn't a great loss. However, I dislike losing something I used to have. By replacing FTP with SFTP, I and other Verizon users can create web pages in any HTML editor we wish and upload them over a secure connection with SFTP. It will be a win for everyone.


Thanks for reading my rant.


{edited for privacy}

Status: Acknowledged

Switch to Tribune Media Service

Status: Acknowledged
by on ‎12-11-2011 07:35 AM

Switch to Tribune Media Services for your guide data. Everyone else uses it, do you think FYI and your data providers are better, or just cheaper and more profitable?

Status: Acknowledged

My suggestion for FIOS is to be able to have an on/off option to view the TV video/audio while in the FIOS menus. 


Specifically, as a new FIOS user, I find it frustrating that I can't get to the DVR without having to watch what is being broadcast in the small preview window while in the FIOS menu system. For example, yesterday I was using the DVR to record a 1:00 football game.  I came home at 2:00 and wanted to watch the game from the beginning.  However, the game was being recorded and on the active channel.  Therefore, when navigating the menus, I was forced to watch and listen to the broadcast.  Obviously, this spoiled the results.  I guess for the foreseeable future, I will have to mute the TV and cover the right side of the screen to avoid these spoilers. 


Am I doing something wrong, because I can't find a menu option to turn on/off the small TV preview while in the menus?  Any suggestions on how to handle sporting events, reality TV, etc. would be appreciated.

Status: Acknowledged
Since you are recording, one suggestion might be to immediately press the dvr button. This brings up the dvr menu. From there pick the currently recording show ans selct "play from the beginning. As for the sound. Hit mute. Your idea will be passed on the the appropriate team, but in the meantime this may help.

Last night at 12:15 right in the middle of a good program, my DVR reboots. OK I get to miss about 5-10 min of the program. I understand at times it is required to force a reboot, but why and when? How about a message that the STB needs rebooting, and let the customer do the reboot after the program?:smileymad:

Status: Under Review
not sure that was us; sometimes they do reboot on their own. If it was us please accept our apologies.

We recently switched to Fios from Xfinity and I have to say that I'm quite disappointed with the offerings for kids.  While you have the same offerings in terms of number channels available your "depth" of episodes that are offered in each channel is dismal in comparison to Xfinity. 


The biggest uproar in our household is that FIOS does NOT support the free Watch Disney app that allows you (with your own cable subscription credentials) to watch a variety of full episodes on Disney Junior, Disney XD and Disney Live shows.  There are 5 or 6 other cable providers that support this app- Xfinity included.  It seems like an easy way to suppliment what you lack in on demand offerings (in the Disney area anyway. 


PLEASE add this ASAP! 



Status: Acknowledged
Thanks so much for the input. This will be passed to the FiOS TV Programming group. Keep posting your ideas.

Add Verizon to Roku

Status: Acknowledged
by Silver Contributor III on ‎01-07-2012 07:44 AM

Just got a Roku Box for Xmas. Love it and all the new types of channels I can get (especially NASA).

How about adding Verizon to it similar to the XBox? If not now, then maybe when the new IP technology comes out.

Status: Acknowledged

Sound problems with Cisco DVRs/STBs

Status: Acknowledged
by ‎07-17-2012 05:50 PM - edited ‎07-17-2012 07:10 PM
Please address the audio issues with Cisco HDMI since there are no hidden user adjustable settings for that hardware.


Note here HDMI likes and uses LPCM. AC-3 is dolby digital. There needs te be a handshake and conversion, and their lies the problem.



I suggested, and it has been brought to Verizon's attention is regards to the PCM, LPCM, and AC-3. And the Cisco not having the user adjustable hidden settings. They should be adjustable in the Settings under Audio, Auto, AC3, LPCM. Since they are not adjustable in a hidden menu with Cisco. But I believe the issues in HDMI is based on LPCM. I am not sure if this was posted as an idea for the Cisco hardware. But it is known that there is a hidden diagnostic menu on the Cisco, but no hidden user settings, such as found with the Motorola.



Interesting info RE: HDMI LPCM​ulation


Interesting Info regarding AC3 and Dolby digital. Now it looks as if the conflict stands with the HDMI standard being LPCM, and some media standard being Dolby. How is the STB or TV supposed to handle that. I have heard some have used a fiber cable to resolve the issue.


Interesting info RE: Dolby AC3 and HDMI conflict. Handshake issues.


I will bring this up in the ideas section. It had been discussed previously, but now seems to have become a larger issue.


#1 Resolve sound issues with CIsco Hardware.


Just fix the img or HDMI firmware. If that can not solve the issue, than provide manual settings.

Status: Acknowledged

Provide a list of channels that are MPEG-4 and need STB Upgrades before it happens.

Status: Acknowledged
by ‎04-22-2012 05:03 PM - edited ‎04-22-2012 05:05 PM

Provide a list of channels that are MPEG-4 and need STB Upgrades. Also provide notification when channels are going to switch.


This should be well in advance of any conversion. Perhaps STB message, x,y, and z, channels will be converted to MPEG4 on 00/00/00. Please contact Verizon for a hardware upgrade if you have x STB or x DVR, and are currently subsribed to those channels.


Instead of the current message try to tune to x, y, or z, and if it does not work call us for an upgrade. Seems rather bogus.

Status: Acknowledged
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