Customers With Disabilities
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Computerguy63

Extra Buttons

Status: Acknowledged
by Computerguy63 on ‎12-29-2013 10:22 PM - last edited on ‎12-30-2013 06:53 PM by Moderator

While I am watching a TV show, there are oftentimes commercials that, If I find it interesting, have to go and search for the particular thing that the commercial has informed me about.  How about a button that, if pressed during the commercial, will automatically do a search for that show, or special, or even channel that that particular commercial was about.  .  It would. or could, at least give me an option to look for it.

 

I would also like a button that asks if I want to add or remove channels to my favorites automatically.

 

I also would like for the channels that I do not pay for, like sports or Spanish, to not be displayed at all.

 

Another button will take you from the standard channel you are watching to the HD counterpart.  And/or vice/versa.

 

Is there any money or perks for these ideas?

 

{edited for privacy}

 

Status: Acknowledged
Dancher

Calibration

Status: Acknowledged
by Dancher on ‎12-27-2013 07:03 PM
Why not create a widigit or channel that allows you to calibrate your tv settings (color, brightness,etc).....
Status: Acknowledged
fmaxwell

Block Calls Based On Community Vote

Status: Maybe Later
by fmaxwell on ‎04-10-2013 04:31 PM

Provide a means of blocking calls based on caller ID and community votes.  

 

For example, suppose I get a call from one of the lower-your-credit-card-interest-rate scams.  I should be able to flag that call after hanging up.  

 

Flagging could be done in one of two ways:

 

1.  For those who get e-mail notification of caller ID, provide a link in the message for "Report this call as fraud or scam."

2.  Provide a "star code" (e.g. *61, *92, etc.) to flag the last call as fraud/scam.

 

After enough users flag that number, calls from that number should be blocked for anyone who has enabled community-based blocking.  The fraud/scam caller should be dumped to a voice message that informs them that the Verizon subscriber has elected to block calls based on community feedback.  

 

Provide a means of requesting removal whereby the caller has to provide actual identifiation, contact information, etc.  That way, only legitimate callers, such as political campaigns, would request removal.

 

Details about how many votes, the time frame for the votes, how long the number stays on the phone-spam list, how to weight votes (e.g. Bob Smith, who continually flags numbers no one else does), etc. can be adjusted.

 

If you provided this feature, you would find a lot of very happy customers and probable no small amount of new business.

 

 

Status: Maybe Later
thanks for the suggestion. We'll consider it as we review various options for expanding call block.
RELWOB

Wireless set top box

Status: Acknowledged
by RELWOB on ‎04-14-2013 09:53 AM

Wireless set top boxes might be nice like UVerse and DirecTV have. No idea if that would even be feasible for Verizon to do, but it gets my vote.

Status: Acknowledged
Freedom to put your TV anywhere. I completely understand. I will alert the appropriate team. Thanks so much for sharing your Idea.

Let's go Verizon--get a move on.

 

GPON out Apple Pie Ridge Road, Winchester, VA.  Easy, and you'll gain the whole ridge.  I know, not the most lucrative market, small, but don't forget us "little people."

 

 

Status: Acknowledged
jayw2001

"Record EPISODE with Options"

Status: Acknowledged
by jayw2001 on ‎02-17-2013 12:10 PM

When selecting a single TV show to record from the Guide, why not have "Record Episode with Options" as a choice? If you want to record a "Series", you can choose "Record Series with Options" but you can't do the same for a single episode of a show.

 

During the baseball season, virtually every game runs over the 3 hours alloted to the game, which means the DVR either misses recording the end of the game or the viewer must individually extend the recording. This is currently done by exiting the guide, selecting " DVR", selecting "Scheduled Recordings", selecting the programmed ballgame from the list, selecting "Modify Start and End Time", extending the end time by 60 minutes, selecting "Save" and going through that process EVERY TIME a ballgame is programmed to be recorded. If "Record Episode with Options" was a choice, that recording can be easily extended in two easy steps.

 

C'mon Verizon, this one is a easy one to add. Pleeeeeease.

Status: Acknowledged
Thanks for that idea! I see what you are talking about. I will pass on the FiOS TV Team. Keep the ideas coming.
ramon1

IPAD FIOS page

Status: Acknowledged
by ramon1 on ‎11-01-2013 08:01 AM

I have an IPAD and can watch FIOS tv.  PROBLEMS ARE:

1.  The volume (although turned to max) is very low usisng FIOS..when using SLING BOX, volume is appropriate

2.  The Bookmarks for channels have no explanation to set up or do not work

3.  The tiled channels on the LIVE TV page one should be allowed to arrange in preference order to make selections easier

 

look at the set up for SLING BOX....much easier to use 

Status: Acknowledged
Gerald_Leighton

Discontinued FTP service substitute

Status: Acknowledged
by Gerald_Leighton on ‎07-23-2011 03:45 AM - last edited on ‎09-13-2011 02:03 PM by Admin Emeritus

I received an email that my personal webspace will no longer support FTP. The email sited "security reasons" for this removal. It is true that normal FTP is completely unencrypted and probably should be removed. It is very easy to find someone's password over FTP.

 

However, if this decision is solely above security and not about selling business plans, why not support the SSH File Transfer Protocol (SFTP) instead. It was designed to replace FTP for this very reason. SFTP can be viewed as an encrypted form of FTP. Linux and I believe Macs have SFTP support out of the box and Window users can download a SFTP client Filezilla for example.

 

I personally like to hand craft my web pages in HTML myself. I am not a fan of the site builder tool because I am a little strange and like complete control. I use Linux for this very reason. I wasn't a heavy webspace user anyway. So this isn't a great loss. However, I dislike losing something I used to have. By replacing FTP with SFTP, I and other Verizon users can create web pages in any HTML editor we wish and upload them over a secure connection with SFTP. It will be a win for everyone.

 

Thanks for reading my rant.

 

{edited for privacy}

Status: Acknowledged
prisaz

Switch to Tribune Media Service

Status: Acknowledged
by on ‎12-11-2011 07:35 AM

Switch to Tribune Media Services for your guide data. Everyone else uses it, do you think FYI and your data providers are better, or just cheaper and more profitable?

http://www.tribunemediaservices.com/about-us/clients/48190892.html

Status: Acknowledged

Last night at 12:15 right in the middle of a good program, my DVR reboots. OK I get to miss about 5-10 min of the program. I understand at times it is required to force a reboot, but why and when? How about a message that the STB needs rebooting, and let the customer do the reboot after the program?:smileymad:

Status: Under Review
not sure that was us; sometimes they do reboot on their own. If it was us please accept our apologies.

We recently switched to Fios from Xfinity and I have to say that I'm quite disappointed with the offerings for kids.  While you have the same offerings in terms of number channels available your "depth" of episodes that are offered in each channel is dismal in comparison to Xfinity. 

 

The biggest uproar in our household is that FIOS does NOT support the free Watch Disney app that allows you (with your own cable subscription credentials) to watch a variety of full episodes on Disney Junior, Disney XD and Disney Live shows.  There are 5 or 6 other cable providers that support this app- Xfinity included.  It seems like an easy way to suppliment what you lack in on demand offerings (in the Disney area anyway. 

 

PLEASE add this ASAP! 

 

 

Status: Acknowledged
Thanks so much for the input. This will be passed to the FiOS TV Programming group. Keep posting your ideas.

Can you have your fios voice servus upgraded so that i can use my fios roter and make it where i can but a cisco phne and use it as a voip based set up. This would make it much easer on your users making it were less wiring has to be ran around the house and with some of the newer cisco phone they are now even wirless. Pleae do this upgrade since it would bring in more user and make it where we can mangage multiple phone lines as well.

Status: Acknowledged
calvin5486a

Make Verizon App available through B&N App store for Nook Color

Status: Acknowledged
by calvin5486a on ‎09-23-2013 03:40 PM - last edited on ‎09-27-2013 05:28 PM by Moderator

Verizon Team:  I have a Nook Color, and according to B&N customer service today, there are no plans to update the operating system to allow access to Google Play.  The Nook HD/+ have access to Google Play, but not previous versions.

 

Would it be possible to post up the Verizon app on the B&N app interface so I can download and take advantage of those features?

 

Many many thanks in advance!!!

Status: Acknowledged
Thanks so much for the interest in the Nook App. This will be taken to the team responsible for App development. No Promises, but if this is taken as an Idea, it will posted in this thread. Keep posting!

Here's a great solution to block robocalls, and can be implemented by Verizon in their FiOS service, if they choose.

 

http://www.today.com/money/free-service-proves-it-can-block-unwanted-robocalls-2D11867403#

Status: Already Exists
prisaz

Sound problems with Cisco DVRs/STBs

Status: Acknowledged
by ‎07-17-2012 05:50 PM - edited ‎07-17-2012 07:10 PM
Please address the audio issues with Cisco HDMI since there are no hidden user adjustable settings for that hardware.

http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/Survey-on-sound-problems-with-Cisco-DVR/m-...

 

Note here HDMI likes and uses LPCM. AC-3 is dolby digital. There needs te be a handshake and conversion, and their lies the problem.

http://en.wikipedia.org/wiki/HDMI

 

 

I suggested, and it has been brought to Verizon's attention is regards to the PCM, LPCM, and AC-3. And the Cisco not having the user adjustable hidden settings. They should be adjustable in the Settings under Audio, Auto, AC3, LPCM. Since they are not adjustable in a hidden menu with Cisco. But I believe the issues in HDMI is based on LPCM. I am not sure if this was posted as an idea for the Cisco hardware. But it is known that there is a hidden diagnostic menu on the Cisco, but no hidden user settings, such as found with the Motorola.

 

 

Interesting info RE: HDMI LPCM

http://en.wikipedia.org/wiki/Linear_pulse_code_mod​ulation

 

Interesting Info regarding AC3 and Dolby digital. Now it looks as if the conflict stands with the HDMI standard being LPCM, and some media standard being Dolby. How is the STB or TV supposed to handle that. I have heard some have used a fiber cable to resolve the issue.

 

Interesting info RE: Dolby AC3 and HDMI conflict. Handshake issues.

http://en.wikipedia.org/wiki/Dolby_AC-3

 

I will bring this up in the ideas section. It had been discussed previously, but now seems to have become a larger issue.

 

#1 Resolve sound issues with CIsco Hardware.

 

Just fix the img or HDMI firmware. If that can not solve the issue, than provide manual settings.

Status: Acknowledged
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