CenturyLink offers their residential customers a FREE option to have all calls intercepted with a message saying that the number they called does not accept telemarketing calls, and to remove the number from their call list. All other callers are asked to press 1, which then connects the call.
If CenturyLink can offer this service, why can't Verizon??? This simple tool would stop all those automated, and very annoying, telemarketing calls.
on 04-05-201311:07 AM - last edited on 04-05-201307:24 PM by ElizabethS
I want Verizon FiOS Quantum bumper stickers? You know a good one, that is not made of paper. Something that will not fade. I believe Verizon should send out promptional products that are useful, and not bill stuffers that waist paper for things customers already have, but for things you have, and like? Perhaps a small yard sign like the alarm companies have. Alarm companies only charge about $4 for extras, I think they would be better given out at the stores, than the free bags, or if customers want promotional products provide them for free upon request. Made out of recycled products of course.
My idea would be some kind of software that would allow the customer to attach there home computer to the cable box and use there home computer as a drv. If we could hook the cable box and the router together by network cable then install software to allow our home computers to work, it would be great. Verizon then could make it from the user end even more an better interactive. Ok we'll have to pay for the software but make it a fair one time price. But then this may already exist - Verizon just has not let the customer in yet!!!
THIS IS A MUST ADD..... THIS SHOULD BE STANDARD. ITS 2013. Digital Life is In Vogue. Possibly a touchscreen. on it. if you guys dont have contacts solid enough on buying several cheap but seriously reliable remotes. make me an email and ill do the homework. just cut me in on this. like maybe free fios full pack for 10 years/ or lifetime. and a kickback on say .01-.02 cents on a dollar .RT-MWK06 Rii Mini Wireless Keyboard Universal Remote Control [Bluetooth] ( but buy them @100k units or more i canfns several more or have one made for verizon... but i want in!
I was amazed to find out that now that the new DVRs are available and I have been a loyal customer for over 3 years, patiently waiting and signing up for the official lists to get the new DVR hardware, I win the right to pay VZ $39.99 just to use the new hardware!!! Hardware that I pay monthly for anyways!!! Why is there an upgrade fee for something that I lease? This is unbelievable that we get charged monthly (and I am sure when I upgrade, my grandfathered 12.99 will go up too) and we still have to pay for the actual upgrade? Especially those of us using 6416s which cannot take advantage of new features of the new IMG1.9 (ESata and other features).
VZ, can you explain this? I bet if I was a new customer, I would get the new DVR without a $39.99 fee.
Since higher bandwidth/more throughput was announced this morning (3/30), it would be nice if our home routers were upgraded to include GigE (gigabit ethernet) ports so all that lovely bandwidth doesn't get bottlenecked at the router and we can actually enjoy and use what we pay for.
Weird concept, I know
And don't make this something insanely easy for new customers to get and make it nearly impossible for current subscribers to obtain. I know there's no incentive for you to care about people who are already signed up, but it'd be nice if you pretended to care once in a while
When I receive a voice mail on my Fios digital phone service, I would like to receive an email that not only includes an audio file of the voice mail, but also a transcription of the voice mail so that I can read it. Vonage has been doing this for years and it us a huge time saver.
Knowing that the sports packages are so very expensive to Verizon, who then must make a good margin when they retail to us, why not have an "Opt-out of Sports and Maximum HD channel selection" tier? Some, maybe most, people are satisfied with the sports available on Fox, ABC, CBS and NBC, so why not? Makes the customers happy and and Verizon can have a pleasantly good margin for profit.
I upgraded to the DVR QIP 7232-2 last year, and really appreciate the additional hard drive space avaliable for HD programs... However, the software needs some serious bugfixes and a few simple featured added:
The new DVR often freezes for 2-15 seconds, and won't respond to the remote. Then all of a sudden it will start responding. If you pressed several buttons, trying to get it to do something, all the presses will then do everything rapid-fire. I don't remember the older DVR momentarily freezing like that.
Sometimes the momentary freezing will actually affect the recorded or playing video and audio, leaving gaps in it.
When you're looking at a PREVIOUSLY RECORDED program, if the scheduler starts recording two off-air programs, it will interrupt the recording you're watching with a small menu. The only options you have is to kill one of the scheduled programs, or else have the TV switch to one of the programs about to be recorded - You can go back and replay the recording you were watching from the beginning, but the "Resume Play" option is missing. (the old DVR I had would never interrupt a recording that you're watching).
A lot of channels I watch (like the Science channel) have marathons all weekend or even mini-marathons during the week. Therefore, the DVR will continually record the same show all day, even if I have the limit set to a low number, like 2 or 4 episodes.
It will just keep erasing shows in the marathon that I haven't even watched yet, so it can record more of the marathon. Meanwhile, the marathon causes many lower-priority shows to not record at all because of schedule conflicts!
If I set the delete option to keep the marathon programs until I delete them (hoping they will stop recording when it hits my episode limit), it still won't stop recording the entire marathon, but will keep all the previously recorded marathon shows - so in other words, it completely ignores the limit I set for the max number of episodes, and will completely fill up the disk if the marathon is long enough
There have been times that I come home from a weekend vacation, only to discover that a marathon of a program I've set to keep until I delete has completely filled up the hard drive and erased everything else that didn't have that option set. Even worse, it didn't have any space left to record shows I missed while I was away.
This could be solved with an option to STOP RECORDING THE MARATHON OF SHOWS AFTER THE EPISODE LIMIT IS REACHED, or have some sort of episode limit per day for reruns.
The Series Manager and Recorded Programs lists can't be sorted alplabetically and have no search function, so sometimes it's difficult to find one you're looking for.
When the DVR Series Manager is set to "First-Run Only", it would be nice if the DVR would automatically record a replay of that same episode if conflicts caused the original First Run showing to be skipped. Many of the stations like History Channel will (always replay the First-Run episodes later that night, but the DVR will skip them too, because the Guide doesn't mark them as First-Run).
When setting the DVR not to record duplicates, please ALSO REMEMBER DUPLICATES RECENTLY DELETED. Quite often, if I have the Episode limit set low on a show, and I watch an episode and then delete it, the DVR might record that same episode again several times that night and week, if it's repeated along with other episodes. Of course, not remembering episodes recently deleted will cause marathons to block more lower-priority shows when the marathons run a certain string of episodes multiple times over a weekend or holiday.
When you use the guide to set a show up for recording, you can't ever change the time. Since stations I watch often change their schedules, I can't just go in and change the time - I have to set it up to record anytime, or else delete and re-add them quite often.
Here's a nother "nice to have"... Offsetting the DVR clock a different amount for different channels, or else make the Guide channel listings accurate to the nearest minute!. The reason is that some channels, like TruTV will run like 2, 3 or 4 minutes behind. So if I set something like Hardcore Pawn up by the Guide, I'm GURANTEED to loose the last few minutes of the show's conclusion.
If I add 3 minutes to the end of a show like Hardcore Pawn that always runs overtime, it may not cause HardCode Pawn to record at all if a show of higher priority needs that 3 minutes - Or Hardcore Paun may block a lower-priority show that needs that 3 minutes
The solution I'd prefer is to simply force the lower-priority show start late or end early if a higher-priority show needs an extra minuite or two at the beginning or end.
Please add an option to DELAY start time as well as making it earlier.... And ending the show sooner as well as later. Currently, time at the end or beginnng can be added but the show can;t be made shorter to prevent blocking the show if the times don't precisely line up.
I have a few more suggestions, but that should keep you busy for a while!!! - By the way, I/m an unemployed programmer, so I'll be glad to help you work all this out, for a salary :-)
I suggested, and it has been brought to Verizon's attention is regards to the PCM, LPCM, and AC-3. And the Cisco not having the user adjustable hidden settings. They should be adjustable in the Settings under Audio, Auto, AC3, LPCM. Since they are not adjustable in a hidden menu with Cisco. But I believe the issues in HDMI is based on LPCM. I am not sure if this was posted as an idea for the Cisco hardware. But it is known that there is a hidden diagnostic menu on the Cisco, but no hidden user settings, such as found with the Motorola.
Interesting Info regarding AC3 and Dolby digital. Now it looks as if the conflict stands with the HDMI standard being LPCM, and some media standard being Dolby. How is the STB or TV supposed to handle that. I have heard some have used a fiber cable to resolve the issue.
Interesting info RE: Dolby AC3 and HDMI conflict. Handshake issues.
Last night at 12:15 right in the middle of a good program, my DVR reboots. OK I get to miss about 5-10 min of the program. I understand at times it is required to force a reboot, but why and when? How about a message that the STB needs rebooting, and let the customer do the reboot after the program?
I received an email that my personal webspace will no longer support FTP. The email sited "security reasons" for this removal. It is true that normal FTP is completely unencrypted and probably should be removed. It is very easy to find someone's password over FTP.
However, if this decision is solely above security and not about selling business plans, why not support the SSH File Transfer Protocol (SFTP) instead. It was designed to replace FTP for this very reason. SFTP can be viewed as an encrypted form of FTP. Linux and I believe Macs have SFTP support out of the box and Window users can download a SFTP client Filezilla for example.
I personally like to hand craft my web pages in HTML myself. I am not a fan of the site builder tool because I am a little strange and like complete control. I use Linux for this very reason. I wasn't a heavy webspace user anyway. So this isn't a great loss. However, I dislike losing something I used to have. By replacing FTP with SFTP, I and other Verizon users can create web pages in any HTML editor we wish and upload them over a secure connection with SFTP. It will be a win for everyone.
Provide a list of channels that are MPEG-4 and need STB Upgrades. Also provide notification when channels are going to switch.
This should be well in advance of any conversion. Perhaps STB message, x,y, and z, channels will be converted to MPEG4 on 00/00/00. Please contact Verizon for a hardware upgrade if you have x STB or x DVR, and are currently subsribed to those channels.
Instead of the current message try to tune to x, y, or z, and if it does not work call us for an upgrade. Seems rather bogus.