Additional Ideas: Specific IP badwidth management and targeted wifi 'wormholes' to maintain a strong consistent signal to electronics opposed to a simple degrading radial degree.
I just submitted this to verizon who directed me here:
Verizon should make a page dedicated to where people can show off their Internet speed they are getting at their house with FIOS. Would help promote why to choose verizon over competitors..maybe.
I pay for 75mbps and I'm actually getting 75mbps now I used a new router and ran into my Verizon router. The Verizon issued router can only get as high as 50mbps download using a 2.4ghz wifi channel but consistently is around 35mbps download via wifi. According to Verizon Tech, the only way to get the full 75mbps that we pay for is to have a hardwire to the router. In attempts to regain the huge loss of mbps over wifi, I hooked up a Netgear N600 basic 2.4/5ghz router to my FiOS router and thereafter i did consistently get 50mbps on 2.4ghz via wifi...then when I switched it to the 5ghz channel my wifi speed skyrocketed to consist 75mbps download and 35mbps upload.
Verizon may want to give customers an upgrade router option so they can obtain the speed they are paying for. Pretty simple actually...Only a small production cost increase, which just like anything else these days, we are charged for the "upgraded option". resulting in nothing but increased customer satisfaction and increases profits.
For most non-tech customers, providing this will induce a perceived increased internet speed for same price increasing customer happiness and referrals. It's a win/win senario for everyone...you just have to give a little to gain a lot.
FORMULA :-) Happy Customers = Better Reviews = Increased Marketshare = More Money.
You ask us to choose an idea category, but you do not have the DVR or fast forward feature in your list!!
? This idea exchange requires at least one idea category for each idea. What the heck is this response????? I will have to pick another category just so this can go through? !
When you fast forward through a commerical and stop at the point that you "think " the commercial is over, you inevitably go past it and into the show. Then you have to reverse to not miss a part of the show. In Florida, the company "Brighthouse" has a feature that works much better! You fast forward until your show reappears and stop...it then back tracks to the end of the commercial ! You never have to go back and forth to get to the right spot, OR watch more of the commercial than you want to! After all, isn't that the purpose of a fast forward feature on a DVR????? I am sure this is no major adjustment for FIOS and it's technology capacity! So, what do you think?
WHY...would you create a nearly perfect device and not make it expandable? I'd literally get two of the devices Monday (the service has been offered to me), but doing so would reduce my current recording capacity, which is now augmented by an eSATA 3TB drive.
Are there plans to activate the eSATA port(s)? If so, when? I'd consider going a couple months without it, but in the long-term, what's the point to having TWELVE tuners, but diminished storage capabilities. I just don't get who would have made such a decision. It makes absolutely no sense to offer such an advanced device and then cripple it for the folks who would be your target audience.
I, for one, will stick with my two tuner DVR that allows me to set and manage my storage needs. Such a shame.
Can you have more internet speed testing locations since the closes is in Los Angals which is like 4 houers away. It is better if there was placed closer such as Riverside, CA so that when testing it would not have to send the info as far. Also this would help reduce sever load as well so that there is not too much stress on one location. Please see if they can do this soon so I can haver better accuracy in results.
Please make In-Home Agent available as an app for the iPad, iPhone, and any other device as I am in need of assistive devices and besides I guarantee many of your other customers would appreciate it as well!
I was probably one of the first Customers in the MD area to order the new Fios Quantum tv box, and it is all working great but it has one major drawback that I think should not be too hard to resolve. With my sic tuner now, the whole family can record all their shows and watch wherever they are in the house but what we are finding is after just a few days of recording, the clutter is getting to us. In a house with 4 people and each with different taste of shows you can imagine how it can be hard to pinpoint your particular show from a list of 20 + shows, So, I think it would be a good Ideas if the Fios development team would create s way for us to create our own folders where we keep shows that are of interest to us. for example: we would each have a folder name for each member of the family and when we are setting our recording we get to choose the folder where we want the show saved. What do you think?
I hear that upload speeds are now going to be matched with download speeds however I think you could do things better such as making a 25mbps as the lowest tear on internet speed and make a 750mbps speed avalible as well as a add on opetions for hier uplaad speeds if the user needs more upload bandwith then download bandwith. Also can you please stat work on a 802.11 ac wifi router capable of supporting 1gbps on wifi and more than 4 enthernet ports.
Why in 2014 do we still only have PIP where we can only use a coaxial or RCA connection?? We need a second HDMI input so we can use it! It's like providing a tape player that says &amp;amp;quot;insert cd here&amp;amp;quot; in today's cars!
First off, please DO NOT "ACKNOWLEDGE" this suggestion. Instead, please actually (at least) reply to this problem directly. An acknowledgement is as useless to me as windows asking "would you like to send us an error report".
I installed a dvr expander to my set top box. everything was great until i noticed the default storage location changed to the expander. At the time, this didn't appear to be any sort of issue.
I've been using FIOS servicves for well over a decade, and up until recently have been really happy with you.. But the fact is that it is insanely idiotic, stupid, ironic and perhaps ludicrous that you have a "Mobile App" actually called the FiOS Mobile app, which ONLY WORKS when connected to the FiOS Router!! The one place you don't need a mobile app is the ONLY place you can use it..
I mean if that's your logic, I may as well call XFINITY or DISH.. Much as I truly hate to say it, their DVR service and Mobile apps excel where you guys #FAIL Record more than 2 shows, watch shows or DVR anywhere etc..
Further, I think the My FiOS app used to have the TV Listings and DVR Control but now it doesn't (hmm the app that lets you pay Verizon works anywhere.. the app that makes Verizon no money? only usable on a FiOS WiFi network..
Shame on you Verizon!!!
When you introduced FTTP you promised us the future.. Yet it's the traditional Cable or Satellite companies who are excelling and giving customers what FiOS should already have!! I pay a fortune (just for Data & TV service) yet really not seeing where all my $$ is going..
Love your intent servus bothfor those who want to update to a hier speed but do not need a whole lot of a speed boost terer needs to be some between opetions for us so that there is a have way point between the current plans so we can increase our speed but not having to pay too much extra. Please add a 100/50 ,200/75,300/100,500/200,750/300 speeds to you opetions and replace the 300/65 opetion with a 300/100 plan so the upload speed shows some difrent in speed and not kep the same as the lower price upbove it. I would also as new plans are added to automacy lower the pricies for the ecisitng plans so that it is more competive and more fair to your users. I would like to evently see a 1gbps upload and download speeds to be made avaluble in the next 2-3 years or less so that there are better opetions avalible to us. ALso Verizon needs to get a 802.11 ac wifi router made avaluble as a home network upgrade opetion so that everyone can take advantage of there devises that hae the ac wifi on it. SInce I did hear there is a new wirless standad in the works that could be coming our in the next 3 yeas and it would be helpful to at least get the ac one out sometime this year.
Currently all Verizon DVR external storage devices are "married" to a particular home DVR. If for any reason that DVR requires replacement, the only way to preserve content stored on the external device is to make real-time hard copies to another device such as a DVD or Blu-Ray recorder. Judging from the many forum posts on this subject, users are not happy with this situation.
Recently I learned from another forum member that this situation was addressed by Dish in the following manner. Originally Dish external drives were married to a particular DVR. According to information in the forums, Dish later "divorced" the external drive from the DVR and "re-married" it to the user's account. This means the external drive can be used to play recorded content on any DVR properly registered with the account, including replacement devices.
This seems like a solution worth investigating, particularly since Verizon has promised to release an entirely new system called Verizon Media Server. Why not include this feature from the start?.
Time Warner and Comcast now have an Ipad app that allows their customers to watch any television program in real time on their Ipad. Verizon Fios which is far superior to both of these cable subscribers should add this service to Verizon Fios ASAP.
However much I despise Comcast [after too many years under their thumb while they were the sole cable/broadband provider in the area] I am envious of the voice command features. In particular the ability to speak a channel name and it comes up. I'm sick & tired of having to try remember the numbers of Science, BBC America, the several PBS stations, SyFy, Lifetime, etc. Usually I just wind up scrubbing through the schedule to find the channel I'm looking for and slogging through that huge block of sports stations we do not have any use for makes it even worse.
How about enabling the USB port on the DVR [limited to standard Human Interface options] so we could plug in a small wireless keyboard? It would be far less frustrating than the current hunt & peck way we have to enter text to search on - especially when the DVR decides to be unresponsive for ten seconds then fire off all your queued up button mashes at once.
according to the specs, it has only Moca 1.0/1.1 capabilities with "theoretical" 175 Mbps, when actual at home tests have been at 80 mbps. You cannot get GigE (Gigabit) speeds through Rev. I Moca interface, only through "normal" cabling it can be achieved. Moca 2.0 has been released since June 15th, 2010. Right now Verizon is almost 3 years behind in Moca technology. So please make the next Actiontec router have Moca 2.0 capabilities that will more than quadruple our current Moca speeds to 400 Mbit/s and 800 Mbit/s net throughputs throughout our home network, so that you will have more loyal/satisfied customers who like to manage and enhance their own home network.