I do not want to receive this spot light magazine again. I think that it is a waste of money and doesn't have much worth reading about.

When you mark an Idea as "In progress", provide a clear ETA when you expect it to be implemented. Make sure the ETA is tracked and provide comments when there are delays and a new ETA. This is project management 101 and should not be too hard to do. It shows that you actually value your customers inputs and are doing something about it that they can monitor.

Verizon is taking upon itself to promnote its political agenda by 'paraphrasing' AP headlines like this:

AP title:  Analysis: Obama could risk going over 'cliff'

Verizon 'paraphrased' title: Obama will go over the fiscal cliff and blame Republicans

Lots of other very biased titles, clearly advocating Fox Party, I mean  Tea Party, oh whatever ....

Verizon is trying to influence political thinking with content that would violate the terms of service for this forum.

How about you focus on providing better service instead????  Lord knows it needs improvement.

It should be right on your home page as soon as you sign it.. I also hate how I had to get a bundle with a phone when I have no need for a house phone..  I signed up online and the person said I had to get all 3 when I didn't want to.. Why can't you just let people get what they want and not trick them into buying stuff they do not want ? Once I figure out when my contract is over IM goanna have to look into something else.

Actually three Verizon employees followed up with my issue. So Thumbs Up and Kudos to all, but there is no place to give kudos in the private support thread. Next Idea?

As you can see, the "Rich Text" is working. (for now)

Sadly, this is occuring only about a third of the time.

When we take the time to type out our ideas using sentences and paragraphs, we'd like to see it posted that way.

Most of the time when I click on "Rich Text" , the page that I'm on, simply reopens and still, the "Rich Text" doesn't work.

To get it to work this time, I had to start a new thread.

Thank you

Users requiring approval for images, should have the system automatically notify the moderators for approval.

For your own well-being, pull this ad immediately.  I understand you're going for a "green" image.  But doing so by picturing 1 guy in a giant wearhouse, during the day (I see 2 well-lit skylights, one of which appears to be directly above the guy), with absolutely *every* light in the house on, just so he can stare at a single tiny windmill?  Even the desk-lamps behind him pointing at empty desks are turned on.  He is wearing a sweater... makes me think the A/C vent in the ceiling is probably spewing out cold air.  Mr. "I hate the earth" Scientist likes wasting power apparantly.

Perhaps Blog about where Verizon has been and where they are going. Perhaps in the Community Beat? Maybe this is not an idea that belongs here, or a good idea at all. You tell me. I know where Verizon is going cannot always be told to competitors.

Provide information and highlight some of the achievements from the top down. Recognition for the top leaders down to the techs in the trucks. The industry as a whole as I believe does have a place here. Highlight what Verizon has done to bring it to the customer in the best way they can. It is not all that bad. There are reasons some things can or cannot be done. Some financial, some technical. Troubles will be found and there will be bumps in the road where at times where not everyone is happy.

It has been quite an under taking to launch a product like FiOS. We hear many complaints, but fewer stories about the tech that goes the extra mile. Or the Customer Support Representative that has made things right.

Even if the community is for customers helping other customers, perhaps a blog or two about information like I posted here. Yes I did some digging. But found interesting stuff. Or what I thought was interesting.

http://forums.verizon.com/t5/Off-Topic-Board/September-2012-FTTH-Conference-Verizon-Speaks-Plus-very...

Make the Community Search button and dialog box larger. It has always been overwhelmed by the Google Search. Many people may be confused about looking for answers here, and or finding them on the web. Make it larger and more dominant. Perhaps even change it to.

Community

   Search

and make the red box larger. With all the discussion regarding people not searching, it could be better if this whole dialog was made larger, and shifted up and to the left a bit.

Please leave the forum pages alone.  They are working fine.  If you mess with them, they will, like other pages, have lots of problems.  In other words :"If it ain't broke, don't fix it!"

A lot of us here have wonderful idea's, but with little to no promotion of that idea, it might go by the way side.   

Add a FB, twitter or email or SHARE option, that way we can send to our friends, or FB posts about the idea, and that way we can promote our idea, and it also provides for Verizon Branding, and in addition it provides for better community participation.  You may get new community members that weren't there before seeing a neat idea that they liked.