Here in San Antonio Tx, our main ISP is Time Warner Cable . I would love for FIOS to come to San Antonio, because of your fiber infastructure---- internet speeds would be vastly improved and Verizon would have a lot of customers leaving TWC switching to FIOS. I compared pricing and Verizon beats TWC hands down when you compare D/U speeds ( Mb/s)
One question..... will the fact that Google has begun to lay fiber compete with you at Verizon in any way?
I just received a notice from Verizon that they intend to send (and most likely sell for a profit) subscriber profiles to external marketers. The 'benefit' to the subscriber according to Verizon is that these marketers will send 'tailored' messages based on your profiles and geography.
Some people may enjoy getting loads of mail but I don't, and most people I know don't.
I think that a marketing ploy that benefits Verizon should be available on an 'opt in' basis and not an 'opt out' basis as is this program.
'Opting in' allows the informed user to selectively choose to receive this additional glut of ads or as Verizon describes it 'benefit'. The notice itself looks like spam. All subscriber who fails to 'opt out' will be automatically enrolled.
''Opt in' programs are the tools of scrupulous marketing organizations.
bydank6909-16-201309:59 AM - edited 09-16-201310:21 AM
Maybe I'm the only one that feels this way, but how about getting rid of the added taxes and fees that you charge your customers for your service. Some of these taxes and fees should be paid by Verizon and not pond off to your customers.
We currently only have one option for internet here. A small monopoly that charges 60 dollars for a mere 1.4Mbps.
This cable company ignores the fact that there is a significant demand for higher speeds within the residential community and continues to rake in the dough that many of us would happily spend elsewhere. I know people in Wooster that would be willing to pay more than we do now for even the slowest of FiOS plans. Please consider building in our area to help us out of this trap of slow internet, and as a plus we are in a great crossroads that would allow simple expansion.. FiOS speeds sound like a dream right now, hopefully someday they can be a reality here.
Why not eliminate the separate forum password? If a user is logged into Verizon.com they should be able to access the forum without the need for a second login. The dual login wouldn't be less of a nuisance if you actually stayed logged in for two weeks. But that hasn't occurred for me since I've been a Verizon customer. And making it esier to access might even increase the usage.
I can't make a post that includes personal and account information. I think We need a private support board that customers can access, and post private information that only Verizon and the customer can View. Sort of what they have on DSLReports.
Here’s an idea inspired by the pictures of the individual remote control buttons featured in the FiOS TV User Guide.
In the “Post” boxes of these forums, have a drop-down box similar to emoticons, but instead of faces, have it filled with every button that is currently on a Verizon remote control. This way when you are trying to explain how to perform multi-step procedures, instead of using words, abbreviations and symbols, you can just insert the picture symbol of the button/buttons you want the reader to use.
Yes, I understand that not every button looks the same on every remote, but I thought that it would help reduce the words that the poster needs to use, while providing a clearer “picture” to the reader of what to do.