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Enter New Idea

testing new widgets, software, STB's etc... all facets.

Status: Already Exists

When is FIOS coming to my neighborhood?

Status: Acknowledged
by turpan on ‎10-25-2012 08:31 PM

I live in Rolling Hills Estates, CA in a neighborhood names "The Ranch" and all around me are neighborhoods with FIOS but mine :smileysad:. A few years ago I believe Verizon came in and accidentally drilled into an electrical line, and my neighborhood sued them. This may be the reason why FIOS is still not in my neighborhood, but I'm just curious if they really care about stuff like that. I'm dying here it takes me 5 hours to upload 1gb, and 45 minutes to download 1gb, I can't take this anymore it's driving me crazy. BRING US FIOS! I'm about to switch to Cox because I can't handle how slow DSL is, and I have the most expensive one. 

Status: Acknowledged

2012 Olympics

Status: Acknowledged
by MichaelWiseman on ‎08-25-2012 03:06 AM - last edited on ‎08-25-2012 03:49 PM by Moderator

I think that Verizon is a large enough Company to realize that they should recognize our Olympic winners.  Especially, the dedicated and talented American women and in particularly the five gymnastic young women that fought with all they had to make America champs.  They call these heroes the Fierce 5.  The captain of this team, Ms. Alexandra Raisman should be rewarded for her fierce courage in bring this ship home sailing with Olympic gold and American pride. 

{edited for privacy}


Status: Acknowledged

Secure The Forum Login Page

Status: Already Exists
by graymare on ‎08-21-2010 05:31 AM - last edited on ‎08-26-2010 12:36 PM by Employee Emeritus

The Forum login page does not appear to be "secure". The address has HTTP vs HTTPS and I don't see a "lock". Exposes user ID and password to hackers.


My browser is Internet Explorer

Status: Already Exists
We did take a look and confirm the flow. When data is submitted, it is sent https as is pointed out below.

Suggestions for improving the forum look and functionality

Status: Acknowledged
by on ‎10-26-2012 06:13 AM - last edited on ‎10-28-2012 08:13 PM by Moderator

Add a Community Favorites to the Category side bar. I did find my floated items when I opened the Forums link in your big picture found here, under the link.




Not as intuitive as if it were the first item listed Under Categories side bar. Where it would expand and show your floated boards.


"Community Favorites" or Just "Community" as shown under the Forums link in the picture above. If it would make the page code change easier.

Status: Acknowledged
That is a great idea, Prisaz! Let me look to see how/if we can do that from a development standpoint... Appreciate the feedback!

facebook page

Status: Acknowledged
by nbannon123 on ‎02-25-2011 05:19 PM

how about one facebook page for verizon, not an individual one for fios, wireless, business, etc

Status: Acknowledged

Un-related advertising

Status: Acknowledged
by mosweet on ‎03-06-2013 02:19 PM

In paying my monthly bill, I was confronted with an announcemen that I had"won" a valuable prize. After some 100 mouse-clicks, I was led down a rabbit-hole of numerous ads and subscriptions, with successive reminders that just one more click and I'd get my reward. This feels a lot like bait and switch, although I'm sure that Verizon, a reputable and multi-billion $$ corporation would not intentionally waste their subscribers' time with such tactics. If these are necessary, please post an early notice that not all subscribers who are announced as "winners"  will actually win. Or, preferably, please review these ads with your customer Ombudsman.

Status: Acknowledged
Thank you for posting your idea. Your suggestion will be passed to the appropriate team.


Status: Acknowledged
by djnzlab1 on ‎12-28-2011 02:16 PM

Dear Verizon,

  I was reading a recent article in a Popular Mechanics Magazine, concerning,

hardware manufacturing processes for flashdrives in Asia has some serious threats

being installed in their hardware at the plant when the item is made.

Numerous IT savvy people use flash drives to back-up email, important documents,

and even file cleaners to remove activity on their work systems so they can surf

without leaving a trail on the work PC.

  This article describes a process where encrypted spyware exist on the

new flashdrive, that may no be detected by many anti-virus/spyware defensive

systems at the work station.

 The way windows software will rapidly install a new flash drive without

allowing the defensive system to scan for danger. This occurs inside the

mainframes . Most firewalls look for instrsuions outside the server, not from

attacks inside there server, even if the purpose is to steal emails and

passwords, this may allow the installed hardware to export copies of your emails

to a third party.

  This has allows them access to important bid information of major corporations

that are selling or buying companies .

In a High bid world this allows the hacker to provide this information to

their employers giving them a unfair advantage in the world market.

Maybe in the near future all installed new hardware should be sandboxed by

the current antivirus on the mainframe before allowing windows to decompress

the software provided by the manufacturer of the flash drive (hacker software) this may allow the

antivirus to now see the spyware cookie inside the hardware install as it decompresses.

This information should be forwarded to the government and  antivirus companies and

possibly black list the company trying hack the world internet.

  Just a thought, be sure to scan that new usb drive, or flashcard, never install a new

flashdrive at work without secure wiping the  drive and checking for mallware and other nasties

don't assume its clean cause its new, there are numerous nations and hackers trying to

spy into organization and corporate structures.

Imagine how many new flash drives are shoved into mainframes without any worry about

infecting the entire system.


Status: Acknowledged

Updates to Idea Exchange

Status: Acknowledged
by Silver Contributor III on ‎11-20-2011 07:58 PM

I have a couple of requests for Idea Exchange

1) Would be nice to not have to log in to site every time I restart browser. Even if I click stay logged in for 2 weeks, I still have to click sign in button every time I come back (after having closed browser). Understand people may be concerned about security as login uses account login. But on private PC, should not be a problem.

2) Clicking Back to Idea Exchange should take you back to where you were vs to 1st entry of Hot Ideas. Click on New Ideas, then go a couple of pages in, then click on an idea to read comments. If you hit Back to Idea Exchange, you go back to 1st entry under Hot Ideas. Then you have to navigate down to get back to where you were.

Status: Acknowledged

Why IMG 1.9? Why not On-screen Guide?

Status: Already Exists
by custom on ‎01-12-2012 08:34 AM

Especially with the recent changes, info for the on-screen guide should be prominent.  I'm technical, and I wouldn't look to "IMG 1.9" for help with the on-screen guide.


Further, right now, the link for the on-screen guide should be featured, not buried in the Residential Products and Services list.




Status: Already Exists

ID when looged in!

Status: Clarification Needed
by gzarwell on ‎01-07-2013 08:11 AM

It seems that I continually receiveFIOS advertising after moe than 4 years being a pioneer in the Bowie, MD market. Not: I get system notices when their a battry reload, or sometimes I get messages with downtime, and other times I get messages selling me on a price at half what I'm paying, but never offers me a reduction in my rate. There is no reson to sell me on your system, especially when it is annoucnement to raise my rates. However, ir your system can ID a probelm reaching my router box with emergency notices, and can tell me when my battery should fail, plus reminders to replace batteries and settings remotely; perhaps, just perhaps, you can tell your techies to make sure I don't get messages for new subscribers, or sales pitches with competing pricing for new subcribers with half pricing for two years than what I am paying after more then four years. Your system should either tell me something to reduce my cost of your service or send rewards for being a loyal customer who waited 6+ years for you to opticize our complex with fiber optics. I like the system very well after the kid sold me on the 1430.1580, and 1640 capability and even introduced it's concept in Moscow (Soviet Union) in 1990 when speaker as CEO of SofTool USSR "90, a software application Conference, no in it's 24th year this next October. I was aslo one of the first to have a Motorola - Bendx brick before you even had cell service. Yet, Bob Williams told me before your Bell Atlantic became Verizon, I would receive a commission on your securing a DoD contract after I demoed it in 1984 in the Pentagon. So, it is important that you research your capability to select messages for newbies and subscribers unles you are offering something I don't have with your costly service pack.

CASH is exceptable or perhaps a chair on the board.


Oh! While flying from NY to IN in 1984 with General Thompson, commander of the Army Materiel Command, in an Army aircraft; I phoned my wife with my "Brick" and not to be outdone, General Thompson asked me if he call call his wife - Yes - then he asked how much it would cost. I told him I had no idea, but when the multiple bills came from every tower we over-flew, I told him to pay the ones he thought were located on our route. Note: When Sprint bought Nextel; they offered dual-channel phones for International, and I spected-out that phone buildt by Nokia. I also, after introduction to their service experienced their miscalculation of the International market after Soviet breakup. I received a bill for my international use of $8,000 with 20 cent per minute program. THey failed to ID CIS break up on their contract. but negelected to pass-through that Billion resolve after I agreed not to take them to court.

Status: Clarification Needed
Thank you for your post. Could you be more specific? Is your idea that you not receive advertising for services you already have?

Control Employee Performance

Status: Acknowledged
by netcong on ‎08-21-2012 08:01 PM

Over the last year I have spent a lot of time in the Netcong area.  I am amazed at what I see re: your employees and trucks.  On many days I  see your employees and their trucks parked in the Adam's Bakery and Bagel in Budd Lake up to 9:30am.  When are these employees supposed to start work?  


Recently, I  walked near the Ford dealership near Wiltop Rd., Netcong.  There were 3 trucks parked on the side of the road.  One guy was on a pole working.  One guy was in his truck reading a newspaper.  The 3rd guy was in his truck sleeping.  It was 3pm.  I don't  think they were on their own time.


Yesterday I was downtown Netcong.  3 verizon trucks parked in the Quikchek parking lot.  Coincidence? What was that a koffee klotch?  


We all know labor costs have a direct bearing on phone, cable and other costs.  Who supervises these employees?  What controls do you have in place to monitor employee performance.  We don't have FIOS in Netcong and I was looking forward to it in the next 50 years but I am having my doubts re: possible costs.  


Does management care?

Status: Acknowledged

It should be right on your home page as soon as you sign it.. I also hate how I had to get a bundle with a phone when I have no need for a house phone..  I signed up online and the person said I had to get all 3 when I didn't want to.. Why can't you just let people get what they want and not trick them into buying stuff they do not want ? Once I figure out when my contract is over IM goanna have to look into something else.

Status: Acknowledged
I definitely see how that could me helpful. I will send your request over to the MyVerizon Development team. Keep the ideas flowing.

Invest in the Caribbean

Status: Not Likely
by Rusty101 on ‎03-07-2011 04:45 PM

 It would be really create to have a Verizon network here in the Caribbean. My current internet provider is extremely unstable and does not provide the promised speed, while I am using it. If you can set up a network over here I would be extremely happy and I am sure that thousands of other Caribbean who are stuck using this extremely slow network would agree as well

Status: Not Likely
We used to do business in your realm, but exited the region a few years ago... don't see us coming back (but never say never). Sorry.

This is another suggestion about this webpage.

I've had a lot of trouble posting anything to it,  I discovered that you now are prevented from posting a message unless you submit a category (see the area on the right).

Thanks to ornahp, a Moderator who posted about this. 


My suggestion is to include this instruction prominently right where the poster will see it, maybe above the posting window.  I'll bet there are people who have tried to post ideas and gave up, especially after seeing the line about how "a few functions were impacted, including the ability to post new ideas to the Idea Exchange."

Status: Acknowledged
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