Customers With Disabilities
Enter New Idea

Un-related advertising

Status: Acknowledged
by mosweet on ‎03-06-2013 02:19 PM

In paying my monthly bill, I was confronted with an announcemen that I had"won" a valuable prize. After some 100 mouse-clicks, I was led down a rabbit-hole of numerous ads and subscriptions, with successive reminders that just one more click and I'd get my reward. This feels a lot like bait and switch, although I'm sure that Verizon, a reputable and multi-billion $$ corporation would not intentionally waste their subscribers' time with such tactics. If these are necessary, please post an early notice that not all subscribers who are announced as "winners"  will actually win. Or, preferably, please review these ads with your customer Ombudsman.

Status: Acknowledged
Thank you for posting your idea. Your suggestion will be passed to the appropriate team.

I can't correct my earilier post. 


If I could, I could save time and problems for all.



Status: Acknowledged

If this subject line is only allowed 100 characters, don't let me type past that.

Status: Acknowledged
by SlymmPickens on ‎09-28-2013 11:09 AM - last edited on ‎09-28-2013 05:41 PM by Moderator

Every other message board and website that has a character limit will cut you off if you go past it.  As in, I should be physically unable to type character 101 in your subject.   You should be embarassed that I need to suggest this.

Status: Acknowledged

Drop this "green" advertisement

Status: Acknowledged
by yakasha on ‎01-10-2013 10:39 AM



For your own well-being, pull this ad immediately.  I understand you're going for a "green" image.  But doing so by picturing 1 guy in a giant wearhouse, during the day (I see 2 well-lit skylights, one of which appears to be directly above the guy), with absolutely *every* light in the house on, just so he can stare at a single tiny windmill?  Even the desk-lamps behind him pointing at empty desks are turned on.  He is wearing a sweater... makes me think the A/C vent in the ceiling is probably spewing out cold air.  Mr. "I hate the earth" Scientist likes wasting power apparantly.

Status: Acknowledged
"Very good points- thanks for pointing them out to us! I'll make sure our Marketing team sees your thoughts on the ad."

2012 Olympics

Status: Acknowledged
by MichaelWiseman on ‎08-25-2012 03:06 AM - last edited on ‎08-25-2012 03:49 PM by Moderator

I think that Verizon is a large enough Company to realize that they should recognize our Olympic winners.  Especially, the dedicated and talented American women and in particularly the five gymnastic young women that fought with all they had to make America champs.  They call these heroes the Fierce 5.  The captain of this team, Ms. Alexandra Raisman should be rewarded for her fierce courage in bring this ship home sailing with Olympic gold and American pride. 

{edited for privacy}


Status: Acknowledged

Secure The Forum Login Page

Status: Already Exists
by graymare on ‎08-21-2010 05:31 AM - last edited on ‎08-26-2010 12:36 PM by Employee Emeritus

The Forum login page does not appear to be "secure". The address has HTTP vs HTTPS and I don't see a "lock". Exposes user ID and password to hackers.


My browser is Internet Explorer

Status: Already Exists
We did take a look and confirm the flow. When data is submitted, it is sent https as is pointed out below.

Lock the thread once voting starts?

Status: Not Likely
by on ‎09-28-2010 04:40 PM

To many comments. Vote and we get it or don't. I think once a request is made, and voting starts the thread should be locked. I do not know if this is possible while still allowing votes???? Current method of Ideas board ends up just like another thread on another board. Many many comments, and off topic posts. Impossible to moderate, and an over whelming amount of work to maintain.


Perhaps our Lithium folks could tell us. I think this is what is required if the channel voting board is ever created. Administrators' and moderators' comments only based on status.

Status: Not Likely
We will keep the discussion open on the main Idea Exchange. We've actually seen some good discussion, and there are often valuable follow-up ideas posted as comments.

Windows, Linux, Mac. As a start? With a Clear header that these are user supported boards and Verizon does not endorse or support any one operating system. These could be areas where users could discuss OS issues. Like what used to be in the news groups.

Status: Launched

Let's do these topics in the Home Networking board. If there's enough discussion on these topics, then we're happy to pull them out into their own forum if needed.


Stop Bloging 4G LTE on the Residential Community!Keep Supporting fiber.

Status: Acknowledged
by on ‎01-13-2012 07:47 PM - last edited on ‎01-13-2012 08:12 PM by Moderator

Stop Bloging 4G LTE on the residential web site!


Moderators would be pointing users to the Wireless Community site, if they posted this.


Unless it is the New FiOS to the home. Then announce it.


NO THANKS. I WANT TO KEEP MY FIBER! Keep supporting Fiber.



Status: Acknowledged
Thanks for your suggestion, Prisaz- I've passed it along to the blog writers.

When is FIOS coming to my neighborhood?

Status: Acknowledged
by turpan on ‎10-25-2012 08:31 PM

I live in Rolling Hills Estates, CA in a neighborhood names "The Ranch" and all around me are neighborhoods with FIOS but mine :smileysad:. A few years ago I believe Verizon came in and accidentally drilled into an electrical line, and my neighborhood sued them. This may be the reason why FIOS is still not in my neighborhood, but I'm just curious if they really care about stuff like that. I'm dying here it takes me 5 hours to upload 1gb, and 45 minutes to download 1gb, I can't take this anymore it's driving me crazy. BRING US FIOS! I'm about to switch to Cox because I can't handle how slow DSL is, and I have the most expensive one. 

Status: Acknowledged

facebook page

Status: Acknowledged
by nbannon123 on ‎02-25-2011 05:19 PM

how about one facebook page for verizon, not an individual one for fios, wireless, business, etc

Status: Acknowledged


Status: Acknowledged
by djnzlab1 on ‎12-28-2011 02:16 PM

Dear Verizon,

  I was reading a recent article in a Popular Mechanics Magazine, concerning,

hardware manufacturing processes for flashdrives in Asia has some serious threats

being installed in their hardware at the plant when the item is made.

Numerous IT savvy people use flash drives to back-up email, important documents,

and even file cleaners to remove activity on their work systems so they can surf

without leaving a trail on the work PC.

  This article describes a process where encrypted spyware exist on the

new flashdrive, that may no be detected by many anti-virus/spyware defensive

systems at the work station.

 The way windows software will rapidly install a new flash drive without

allowing the defensive system to scan for danger. This occurs inside the

mainframes . Most firewalls look for instrsuions outside the server, not from

attacks inside there server, even if the purpose is to steal emails and

passwords, this may allow the installed hardware to export copies of your emails

to a third party.

  This has allows them access to important bid information of major corporations

that are selling or buying companies .

In a High bid world this allows the hacker to provide this information to

their employers giving them a unfair advantage in the world market.

Maybe in the near future all installed new hardware should be sandboxed by

the current antivirus on the mainframe before allowing windows to decompress

the software provided by the manufacturer of the flash drive (hacker software) this may allow the

antivirus to now see the spyware cookie inside the hardware install as it decompresses.

This information should be forwarded to the government and  antivirus companies and

possibly black list the company trying hack the world internet.

  Just a thought, be sure to scan that new usb drive, or flashcard, never install a new

flashdrive at work without secure wiping the  drive and checking for mallware and other nasties

don't assume its clean cause its new, there are numerous nations and hackers trying to

spy into organization and corporate structures.

Imagine how many new flash drives are shoved into mainframes without any worry about

infecting the entire system.


Status: Acknowledged

Suggestions for improving the forum look and functionality

Status: Acknowledged
by on ‎10-26-2012 06:13 AM - last edited on ‎10-28-2012 08:13 PM by Moderator

Add a Community Favorites to the Category side bar. I did find my floated items when I opened the Forums link in your big picture found here, under the link.




Not as intuitive as if it were the first item listed Under Categories side bar. Where it would expand and show your floated boards.


"Community Favorites" or Just "Community" as shown under the Forums link in the picture above. If it would make the page code change easier.

Status: Acknowledged
That is a great idea, Prisaz! Let me look to see how/if we can do that from a development standpoint... Appreciate the feedback!

How about fixing the "Rich Text"?

Status: Acknowledged
by IlliniJim on ‎01-17-2013 03:42 PM - last edited on ‎01-19-2013 05:33 PM by Moderator

As you can see, the "Rich Text" is working. (for now)


Sadly, this is occuring only about a third of the time.


When we take the time to type out our ideas using sentences and paragraphs, we'd like to see it posted that way.


Most of the time when I click on "Rich Text" , the page that I'm on, simply reopens and still, the "Rich Text" doesn't work.


To get it to work this time, I had to start a new thread.


Thank you



Status: Acknowledged
Apologies for the intermittent "Rich Text" feature. We will look into this.

Add a Verizon Media Manager Board to the community. Since Flex View, and much of the Media features are being managed by the software, it seems only fitting to add a board for it. This would bring up more discussions, and perhaps promote its use. I know I have tried it, used it and ran into one issue or another. I believe there should be a place to highlight the product and support it. It is a PC software product and has postings buried here or there on the FiOS TV Technical Assistance board or elsewhere.

Status: Acknowledged
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