In paying my monthly bill, I was confronted with an announcemen that I had"won" a valuable prize. After some 100 mouse-clicks, I was led down a rabbit-hole of numerous ads and subscriptions, with successive reminders that just one more click and I'd get my reward. This feels a lot like bait and switch, although I'm sure that Verizon, a reputable and multi-billion $$ corporation would not intentionally waste their subscribers' time with such tactics. If these are necessary, please post an early notice that not all subscribers who are announced as "winners" will actually win. Or, preferably, please review these ads with your customer Ombudsman.
I've had a lot of trouble posting anything to it, I discovered that you now are prevented from posting a message unless you submit a category (see the area on the right).
Thanks to ornahp, a Moderator who posted about this.
My suggestion is to include this instruction prominently right where the poster will see it, maybe above the posting window. I'll bet there are people who have tried to post ideas and gave up, especially after seeing the line about how "a few functions were impacted, including the ability to post new ideas to the Idea Exchange."
Add a Verizon Media Manager Board to the community. Since Flex View, and much of the Media features are being managed by the software, it seems only fitting to add a board for it. This would bring up more discussions, and perhaps promote its use. I know I have tried it, used it and ran into one issue or another. I believe there should be a place to highlight the product and support it. It is a PC software product and has postings buried here or there on the FiOS TV Technical Assistance board or elsewhere.
To many comments. Vote and we get it or don't. I think once a request is made, and voting starts the thread should be locked. I do not know if this is possible while still allowing votes???? Current method of Ideas board ends up just like another thread on another board. Many many comments, and off topic posts. Impossible to moderate, and an over whelming amount of work to maintain.
Perhaps our Lithium folks could tell us. I think this is what is required if the channel voting board is ever created. Administrators' and moderators' comments only based on status.
I know you are corporate conglomerate like the rest of the tv providers. More and more tv is going to on demand and on the internet. I'm sure most cordcutters wouldn't mind paying $20-30 more a month if those certain channels you do have were available web only. I'm not talking about your live TV streams but your on demand stuff.
TV is changing and people are watching shows in a non traditional manor.
Positives for you
Fewer service calls (most users doing this are tech savy)
Additional profits from allowing subscriptions to premium channels
No equipment in the customer's home
Additional customers asking for the service (no one else is doing it)
1) Would be nice to not have to log in to site every time I restart browser. Even if I click stay logged in for 2 weeks, I still have to click sign in button every time I come back (after having closed browser). Understand people may be concerned about security as login uses account login. But on private PC, should not be a problem.
2) Clicking Back to Idea Exchange should take you back to where you were vs to 1st entry of Hot Ideas. Click on New Ideas, then go a couple of pages in, then click on an idea to read comments. If you hit Back to Idea Exchange, you go back to 1st entry under Hot Ideas. Then you have to navigate down to get back to where you were.