The following are two examples of Ideas with improper or misleading Status labels. They were posted over 2 years ago and have neither been implemented nor updated. One was marked Accepted, the other as Already Exists. But if the first was Accepted 2 years ago, why hasn’t it been implemented yet? If the second one Already Exists, how come no one can tell me how to do it? Please either update the Idea Statuses, or actually implement them. Better to backtrack or downgrade than to leave misleading statuses posted. These are only 2 of many Ideas that have Status labels that are either incorrect or need to be updated.

Make the Info button work on scheduled to record programs. Status: Accepted

Pretty much what the title says. Currently to view the information page of a Scheduled Recording, you must highlight a program in the list, then press the OK button, then press the down arrow either once or twice to highlight the Program Information option, then press the OK button again. This process requires 3 or 4 button presses when one should suffice. It would be much easier, user-friendly and straightforward to just enable the Info button to work in the Scheduled Recordings list. If this idea was accepted over 2 years ago, when is it scheduled to be implemented?

Skip to Front of Buffer Status: Already Exists (Really, how?)

This idea is to have an option that allows the user to instantly skip to the beginning of the Live TV buffer on a DVR, instead of having to wait 60 seconds or more for an 8x rewind. This could be accomplished by pressing the REW button followed by the Skip Back button while watching Live TV. This idea was marked as already existing over two years ago. But it didn’t exist then, and it doesn’t exist now.

How about a social forum where Verizon users can share their interests? Add topics like a 'town hall', 'coffeeshop' (where people can share about what;s going on in their lives), Music, Sports, Science/Technology, pets, TV shows, pictures, favorite books/novels, and a forum for those of us in recovery? It would be cool to connect with other Verizon subscribers!

In paying my monthly bill, I was confronted with an announcemen that I had"won" a valuable prize. After some 100 mouse-clicks, I was led down a rabbit-hole of numerous ads and subscriptions, with successive reminders that just one more click and I'd get my reward. This feels a lot like bait and switch, although I'm sure that Verizon, a reputable and multi-billion $$ corporation would not intentionally waste their subscribers' time with such tactics. If these are necessary, please post an early notice that not all subscribers who are announced as "winners"  will actually win. Or, preferably, please review these ads with your customer Ombudsman.

Here’s an idea inspired by the pictures of the individual remote control buttons featured in the FiOS TV User Guide.

In the “Post” boxes of these forums, have a drop-down box similar to emoticons, but instead of faces, have it filled with every button that is currently on a Verizon remote control. This way when you are trying to explain how to perform multi-step procedures, instead of using words, abbreviations and symbols, you can just insert the picture symbol of the button/buttons you want the reader to use.

Yes, I understand that not every button looks the same on every remote, but I thought that it would help reduce the words that the poster needs to use, while providing a clearer “picture” to the reader of what to do.

When selecting a single TV show to record from the Guide, why not have "Record Episode with Options" as a choice? If you want to record a "Series", you can choose "Record Series with Options" but you can't do the same for a single episode of a show.

During the baseball season, virtually every game runs over the 3 hours alloted to the game, which means the DVR either misses recording the end of the game or the viewer must individually extend the recording. This is currently done by exiting the guide, selecting " DVR", selecting "Scheduled Recordings", selecting the programmed ballgame from the list, selecting "Modify Start and End Time", extending the end time by 60 minutes, selecting "Save" and going through that process EVERY TIME a ballgame is programmed to be recorded. If "Record Episode with Options" was a choice, that recording can be easily extended in two easy steps.

C'mon Verizon, this one is a easy one to add. Pleeeeeease.

It should be right on your home page as soon as you sign it.. I also hate how I had to get a bundle with a phone when I have no need for a house phone..  I signed up online and the person said I had to get all 3 when I didn't want to.. Why can't you just let people get what they want and not trick them into buying stuff they do not want ? Once I figure out when my contract is over IM goanna have to look into something else.

As you can see, the "Rich Text" is working. (for now)

Sadly, this is occuring only about a third of the time.

When we take the time to type out our ideas using sentences and paragraphs, we'd like to see it posted that way.

Most of the time when I click on "Rich Text" , the page that I'm on, simply reopens and still, the "Rich Text" doesn't work.

To get it to work this time, I had to start a new thread.

Thank you

For your own well-being, pull this ad immediately.  I understand you're going for a "green" image.  But doing so by picturing 1 guy in a giant wearhouse, during the day (I see 2 well-lit skylights, one of which appears to be directly above the guy), with absolutely *every* light in the house on, just so he can stare at a single tiny windmill?  Even the desk-lamps behind him pointing at empty desks are turned on.  He is wearing a sweater... makes me think the A/C vent in the ceiling is probably spewing out cold air.  Mr. "I hate the earth" Scientist likes wasting power apparantly.

When you mark an Idea as "In progress", provide a clear ETA when you expect it to be implemented. Make sure the ETA is tracked and provide comments when there are delays and a new ETA. This is project management 101 and should not be too hard to do. It shows that you actually value your customers inputs and are doing something about it that they can monitor.

Why not send all these forum postings to Verizon corporate bigwigs.  Perhaps if  they knew just how dissatisfied many of their customers are, thet would try to fix the problems. 

These forums only serve as a way to vent and nothing more.  It is not like customers can change providers, there are only a couple of them and one is worse than the other.  Perhaps, we should insist that the Public Service commission in our respective localities should more closely oversee and regulate these companies.  If there were 120 providers, the public could weed out the worst by not using their service.  As it is, if you want the service, your choice is limited.

It appears that if we want changes, we, the customers, are going to have to put out the effort to see that we get them.

Would certainly be nice if when people posted in forum, that it automatically checked for duplicate subject matter (I have seen this on other forums),

Or at least have moderator delete the duplicates.

And maybe have a FAQ that tells people that duplicates will be deleted.

Verizon is taking upon itself to promnote its political agenda by 'paraphrasing' AP headlines like this:

AP title:  Analysis: Obama could risk going over 'cliff'

Verizon 'paraphrased' title: Obama will go over the fiscal cliff and blame Republicans

Lots of other very biased titles, clearly advocating Fox Party, I mean  Tea Party, oh whatever ....

Verizon is trying to influence political thinking with content that would violate the terms of service for this forum.

How about you focus on providing better service instead????  Lord knows it needs improvement.