Contrary to popular belief amongst advertising agencies and the businesses that hire them, not everyone in California speaks Spanish. I suggest Verizon put their Spanish commercials on Spanish networks, not on major and local tv stations.
I'd like to listen to my voicemails on the My Verizon web page but it requires you to have Java installed on your computer. But Java is so vulnerable to attacks and exploits that I won't install it on any of our computers. Recent security reports show that during the first six months of 2013, Java accounted for 4 out of the top 5 targeted vulnerabilities - and in aggregate the top five exploited vulnerabilities accounted for 95% of all attacks. Attacks on zero-day vulnerabilities have increased a lot which is especially problematic because Oracle tends to be slow in pushing out security alerts and patches.
Has Verizon considered changing to a non-Java based alternative?
Verizon sells our contact information to people who want to send us ads. They send further information so that the advertisers can narrow their search to those who are most likely to buy, unless you opt out of that. In that case you get random ads.
There should be a substantial discount for customers who accept having their contact info given to spammers, and people who pay the regular price should not be subject to that.
Or, since Verizon management clearly feels you have the right to sell your customers to spammers, you could announce an auction. Let each customer make a bid to say how much he would pay to avoid Verizon spam, and the 50% who are willing to pay the most get to be spam-free for whatever they promised to pay, and the other 50% get spammed instead.
That way Verizon gets a sense of the market, while customers get what they are willing to pay for.
on 07-07-201308:18 AM - last edited on 07-12-201306:32 PM by ElizabethS
You agree that we are not liable for any content that is provided or posted by you or others. We have no duty to pre-screen your content or the content of others, but we have the right to refuse to post or to edit submitted content. You understand and acknowledge that by using Topix, you may be exposed to content that may be offensive, indecent or objectionable.
I have a laptop with the fingerprint scanning feature for storing passwords and logging into websites. This feature makes it easy to use complex passwords without having to write them down. And there is no need to worry about who is looking over your shoulder when you log in.
But... It doesn't work on Verizon. Since I believe this technology will become more prevalent, I would like to see Verizon modify their login process to accomodate this feature. Hopefully, your technical department understands how it works and can figure out why it doesn't work with your site.
on 05-09-201309:01 AM - last edited on 05-10-201305:24 PM by ElizabethS
There is a grammatical error on your website on the opening page. How about you proof your website by using people who actually know the difference between you're and your....And while we are at it, when someone has a suggestion like this, how about having an option for contacting us that isn't a bear to get through?
Every time you ask a political poll question, I know in advance the answer that will win the poll because they are ALWAYS Republican based. Not once has a poll question been answered based on a democratic view. Please stop the bias on your website.
While it's nice that Verizon monitors my Backup Battery Unit, if I lose power, they assume that I need a (potentially expensive) battery replacement when all I have to do is unplug the battery and plug it back in.
Please Verizon, mention this in your communication instead of the dire, irresponsible warnings I get:
ONT BATTERY REPLACEMENT - ACTION REQUIRED
Our diagnostics have detected that the FiOS ONT backup battery that runs FiOS Voice services for up to 8 hours during commercial power outages, needs to be replaced.
Click the OK button to launch In-Home Agent where you can order a replacement battery. Need more info? Click www.verizon.com/battery
Failure to replace your battery may cause damage to your Verizon network connection equipment through leakage. Your FiOS services will continue to work as long as the ONT remains plugged in and continues to receive electrical power.
Except for a few main pages all Verizon pages on the website fail to work properly with Firefox. This is due to the incorrect handling of web forms that Firefox correctly submits as well as the rampant IE-only code that is not W3C HTML compliant as can be seen with online validation tests.
It is so bad that I cannot even use Firefox to submit this idea. OK, it really is a complaint and yes I notified suppor and the web team quite a while ago and even requesting status updates yields neither a usable response nor any changes for the better. Ignoring web standards and not supporting the top three common browsers (IE, Firefox, Chrome) equally well is just grossly negligent and suggests that those maintaining the web site lack technical knowledge.
I work in the tech field and I am so frustrated right now I want to cancel my service.
First, the website is awful. There is so many redirects its slow and keeps signing me out when I am trying to locate anything. An upgrade and overhaul wouldnt hurt.
Second, Technical Assistance....Not so much, I called tonight and the person didnt know the answer to my question at all. Can I view live TV on my iPad through my STB? Can I watch SHO on my iPad anyplace? How do I import my content into the Media manager so I can access the content remotely, and finally, why when I am signed in on my iPad and I try and access my content does it tell me I have to sign up when I have authorized my device?
Lastly, Flex View...change the name, nothing flexible about it. Help...Before I just cancel.
I suggest that a company that wants to present itself as the go to company for Quantum internet services, completely re-vamp the online account services. It is by far the MOST frustrating experience. We can't navigate from page to page without signing in repeatedly. And constantly have to respond to "security" emails sent to my email account. Verizon should be embarrassed to present this to their customers. Hands down the BEST services available for tv phone and internet is Verizon, BUT, this website is doesn't reflect it.