on 12-18-201008:30 AM - last edited on 12-21-201011:19 AM by DougVZ
We recently switched from DTV to FIOS, which we overall are very pleased with.
However, DTV had several features which we really miss, some of which have been mentioned in other posts, which seem like obvious needs:
1) Multiple recorded episodes of a show can be grouped into a folder, sorted by date (optional)...much easier
2) Option to hide duplicate SD channels ...on my high def TV's, I have no need to scroll through the duplicate SD channels, and it is difficult to tell which channels below 500 are duplicates or the only version....
3) For any show/movie...detailed info with bio and pictures of actors/guest stars/directors/producers/cinematographers etc, which is really neat for those interested.
just called to cancelled the fios that I never ordered. someone ordered online, pretending to be me. And got the order through. fake email and fake phone that was NOT MINE.
I guess they got into my account? guessed the password and ordered from within my account??? I don't know. the verizon person said they did not order from a phone. was done online.
My suggestion is, next time an order comes in supposedly from me, call me to verify it. Do not make me call you. I should not have too.
is verizon in such a need for money that they will process orders that did not come from me? you need to verify the identity of someone saying they are me... BEFORE you give the OK for an order/purchase...
It should be easier to delete the program you are currently watching from the DVR before it ends. Suggestion - have one button on the remote programmed to delete the current program (maybe the red C button?) and then a pop up will appear asking you to confirm.
Much easier than going through all the DVR menus to find the program you are currently watching and deleting it that way.
I know about the Flex View feature and request to be able to watch DVR content. How about a feature for Verizon Wireless users to watch their TV on their phone much like what the Slingbox can do. I am a customer to the Fios Triple Play package and have a VZ Wireplan and would like to see more features intergrated for being a customer of both. I have the original Droid phone and love the Fios feature already available. But to pay $80 for the NHL Live app and not even have my local team available does not make sense for me when I am already paying for TV and can just go buy a slingbox to let me watch whatver I want.
on 12-04-201009:09 PM - last edited on 12-06-201009:41 AM by DougVZ
Currently, the only thing preventing me from switching to FiOS is the lack of a greek channel called NGTV. I'm sure if you would consider adding this, you would gain the popularity of a lot of the New York greek community and mine! Please consider this request and you will have my support!
I live in Mount Vernon, NY. I noticed that when you do emergency system testing, the counties listed for coverage are all in NYC. I live 18 miles away from Time Square. I am in a potential danger zone in a catastrophic event in this area. My TV in Mount Vernon needs to be connected to the area that covers me which is Westchester County. I do not understand how you can take our Westchester money and not plan on providing us with information in the event of a disaster. Please fix this.
on 09-10-201110:20 AM - last edited on 09-21-201108:32 AM by BeckyS_VZ
My OTA set top box and my summer home Time Warner cable box both permit a two channel PCM signal that can be converted to two channel analog sound by my home theater DAC. Verizon technician said that Verizon removes that capability from the Motorola box and my home theater set up doesn't work with FIOS as my DAC does not accept the Dolby 5.1 data signal. This complaint is being made in many forums where I have searched for advice. I'm not on a contract and will cancel soon if I cannot restore my beautiful home theater sound.
byLeftyGuitar09-08-201111:00 AM - edited 09-08-201111:32 AM
This is very annoying indeed. Why does our 7232 return to the live action of a show currently recording when you hit 'STOP'?!? Regardless if you were on another channel prior to hitting play of show in progress/recording. (This happens during use of only 1 tuner, with our D* HR24 HD-DVRs this doesn't happen. It just returns you to the show/channel that you were previously watching. It will do it if both tuners are active, but that's understandable.)
This causes "Spoilers"! I don't want to see the current score or punchline to a movie.
C'mon FIOS get this corrected as it's really creating some major wifey aggro }8^)
I got Fios because it was going to be so much less expensive than Comcast was. Now, I'm considering getting rid of it when my 2 year contract is up because I feel you need to add more channels to the basic HD service. It is rediculous that you don't offer more as part of the basic package. The few channels that show movies, show the same ones over and over. I recently got rid of the movie channels that I subscribed to because they showed the same things over and over again and was charged $24.99 for the package (and not even notified it would happen after my 1st year was up) Some people are on fixed incomes and cannot afford such luxuries. You need to 'get with it', or you will be losing more and more customers.