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Enter New Idea
Squeeky

Spam filter and whatever Spam detector is...

Status: Duplicate
by Squeeky on ‎01-31-2013 01:55 AM

Your Spam filter doesn't work AT ALL.  If I move it to Spam I don't want to see it anymore. But they're all back the next day. Half the time Verizon email chokes up even trying to delete them. Makes me realize Verizon is taking sides with Lowermybills.com and Walmart over me. You have competition and you need to be better than they are....you're not.

Oh, and I'd rather not go through two pages of Verizon spam to get to my email. .

Status: Duplicate

It seems that Verizon's commitment to provide better internet service to their customers falls short.   In my area Comcast appears to have more consistent speed availability.  I can say this with expertise because I just came off a Comcast plan.

 

What I mean is that Verizon's internet speed is not consistent at my house.  I have the 30/30 plan but it constantly bogs down.

 

My suggestion is to have Verizon provide an internet speed tracking meter at every residence that allows one to track service speed on a weekly/monthly basis.  If you pay for 30/30 but on the average you only get 10/20 speeds then your internet service cost is prorated as such.

 

Now what customer would not be happy with such a plan?

Status: Acknowledged
sa21

Greek International Programming

Status: Acknowledged
by sa21 on ‎04-24-2011 06:57 AM

What are the chances that you can add MEGA Comos and ALPHA SAT to your greek lineup.  MEGA is currently on Cablevision and was on Directv, and ALPHA is currently on DISH Network.  A response is greatly appreciated.

Status: Acknowledged
Lots of international channels on the way

Hello,

 

I downloaded the WatchESPN app to my iPad and have been spending considerable amount of time trying to link to my Verizon Fios account.   The only option that comes up is Verizion High Speed Internet for and not Fios and therefore  ESPN is telling me that I do not have access to all ESPN content and can only watch ESPN3 because of this on my iPad.  I have  Fios Triple Play and subscribe to ESPN packages.   Seems like others are also having this problem.  What's the deal?

Status: Under Review
Please understand this is not a good place to get support. I will take a look and see what's up... mine is working.
Mugen

Media Manager Video play forward

Status: Accepted
by Mugen ‎07-31-2010 06:20 AM - edited ‎09-03-2010 12:12 PM

Currently, if you use media manager to play video from your PC, the forward button jump certain mins. It would be nice if the forward button actually work as a forward button by forwarding the video at 1.5-2x speed like most forward buttons do.

Status: Accepted
Good feedback. We will include it in the 2011 roadmap.
Joeblow

New radio commercial

Status: Acknowledged
by Joeblow on ‎04-19-2011 04:22 PM

As a Comcast subscriber I would like to know why you feel it necessary to call us "dimwits" in your latest round of advertisements heard on popular radio stations in the Philadelphia area such as KYW 1060.  

Status: Acknowledged
thirdjetta

Internet Speed Test Results

Status: Acknowledged
by thirdjetta on ‎04-19-2011 05:18 AM

After spending 45 minutes waiting on hold , I was informed that the expected speed test results are not guaranteed when operating wireless. Once wired, my speed results were fine. Why doesn't the Verizon In-home Agent prompt to insure the customer is operating WIRED before running the test to get accurate results ?

Status: Acknowledged
Jahsonjb

App

Status: Already Exists
by Jahsonjb on ‎01-26-2013 10:26 AM

I was just thinking it would be a lot more convenient if there was a mobile phone app for Verizon residential services. I noticed there is one for the wireless services, so it would be great if an app was created for the other services. This way I wont always have to go on my computer to look at my account information or pay the bill. Just something I've been thinking about that might be a helpful suggestion to improving overall service provided to the loyal customers. 

Status: Already Exists
You are in luck! It is called the My FiOS App.
red

Tv online

Status: Acknowledged
by on ‎02-06-2012 02:14 PM - last edited on ‎02-06-2012 04:49 PM by Moderator

Verizon needs to get movie plex online since movie plex combines retro plex and indi plex this would be a great addition to the current TV online premium channels retro plex brings back classic movies from the 70's and 80's as well as other classic era's and indi plex is great for watching independent movies Verizon also needs to get the movie channel online for the newest and latest action and sci fi movies ifc online for indpendent movies and TV shows flix TV online sundance online and at some point Disney family movies online along with some more sports TV online content NFL redzone online BTN 2 go online MLB online MHL online PGA golf online and more online TV shows like Disney bio history abc etc. Just some suggestions thank you for your time.

Status: Acknowledged
tropicalgal

Image Resizer

Status: Acknowledged
by on ‎02-06-2012 06:20 AM

It would be a great feature if Verizon Webmail would give the option to  

 resize a image within the email such as other even free webmail AOL does.

 The ability to reduce multiple images sending content would greatly benifit all.   

 

 

 

 

  

Status: Acknowledged

I have had approx. 2 late payments since internet billing began, both were because you changed your remittance address & I was not aware of the change.   I authorize my bank to remit based upon your email notification.   In March, my bank remitted to the regular address & I just discovered that my check had been bounced back & redeposited into my account.  Evidently your remittance address changed from Mission Hills to Dallas Texas.  I suggest a notice be placed on the billing email when your payment addresses change.

Thank you,

Status: Acknowledged
lordofring

How about having live chat on TV

Status: Maybe Later
by lordofring on ‎04-12-2011 01:30 PM

how about the idea of implementing STB -STB communication.this will be very exciting to see your messages on TV while watching your favorite show...

Dont miss any action on TV and chat with friends...

Will it be more interesting sending jokes about friends while watching nfl football?

Status: Maybe Later
We tried some instant messaging things and they just didn't seem to jive with TV viewing (but we didn't have the mobile remote control app for easy text entry)... but for now you can tweet back and forth using the Twitter app... have you tried that...
samtern

Let ME Select the Local Channels

Status: Not Likely
by samtern on ‎02-01-2012 09:07 AM

I would like the option of selecting whether I get the New York local channels or the Philadelphia local channels instead of having one forced on me.

Status: Not Likely
We are required under the terms of our agreements with broadcasters to distribute specific signals within specific geographic areas. This allows for the broadcasters to then sell local advertising within their area of service, based on the knowledge that they will have exclusive access to viewers in that market. This is a core structural element of our current broadcast system and is unlilkely to change in the near to mid term future. As a result, we cannot meet this request.
LeftyGuitar

E! HD coming to Fios HD?

Status: Acknowledged
by LeftyGuitar on ‎04-06-2011 04:38 PM

My good friend follows Verizon on Twitter & said he saw mention of E! HD channel coming to Fios TV.  Please confirm & if this is indeed fact when will it grace our Verizon Fios STB/Guide?

Status: Acknowledged
Yes it is coming
ChristineTina

voice message

Status: Acknowledged
by ChristineTina on ‎04-04-2011 11:17 AM

My idea is to list how many times a person dials in to retrieve their voice messages on their account on the web.

Status: Acknowledged
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