Your Spam filter doesn't work AT ALL. If I move it to Spam I don't want to see it anymore. But they're all back the next day. Half the time Verizon email chokes up even trying to delete them. Makes me realize Verizon is taking sides with Lowermybills.com and Walmart over me. You have competition and you need to be better than they are....you're not.
Oh, and I'd rather not go through two pages of Verizon spam to get to my email. .
It seems that Verizon's commitment to provide better internet service to their customers falls short. In my area Comcast appears to have more consistent speed availability. I can say this with expertise because I just came off a Comcast plan.
What I mean is that Verizon's internet speed is not consistent at my house. I have the 30/30 plan but it constantly bogs down.
My suggestion is to have Verizon provide an internet speed tracking meter at every residence that allows one to track service speed on a weekly/monthly basis. If you pay for 30/30 but on the average you only get 10/20 speeds then your internet service cost is prorated as such.
Now what customer would not be happy with such a plan?
What are the chances that you can add MEGA Comos and ALPHA SAT to your greek lineup. MEGA is currently on Cablevision and was on Directv, and ALPHA is currently on DISH Network. A response is greatly appreciated.
I downloaded the WatchESPN app to my iPad and have been spending considerable amount of time trying to link to my Verizon Fios account. The only option that comes up is Verizion High Speed Internet for and not Fios and therefore ESPN is telling me that I do not have access to all ESPN content and can only watch ESPN3 because of this on my iPad. I have Fios Triple Play and subscribe to ESPN packages. Seems like others are also having this problem. What's the deal?
byMugen07-31-201006:20 AM - edited 09-03-201012:12 PM
Currently, if you use media manager to play video from your PC, the forward button jump certain mins. It would be nice if the forward button actually work as a forward button by forwarding the video at 1.5-2x speed like most forward buttons do.
As a Comcast subscriber I would like to know why you feel it necessary to call us "dimwits" in your latest round of advertisements heard on popular radio stations in the Philadelphia area such as KYW 1060.
After spending 45 minutes waiting on hold , I was informed that the expected speed test results are not guaranteed when operating wireless. Once wired, my speed results were fine. Why doesn't the Verizon In-home Agent prompt to insure the customer is operating WIRED before running the test to get accurate results ?
I was just thinking it would be a lot more convenient if there was a mobile phone app for Verizon residential services. I noticed there is one for the wireless services, so it would be great if an app was created for the other services. This way I wont always have to go on my computer to look at my account information or pay the bill. Just something I've been thinking about that might be a helpful suggestion to improving overall service provided to the loyal customers.
on 02-06-201202:14 PM - last edited on 02-06-201204:49 PM by ElizabethS
Verizon needs to get movie plex online since movie plex combines retro plex and indi plex this would be a great addition to the current TV online premium channels retro plex brings back classic movies from the 70's and 80's as well as other classic era's and indi plex is great for watching independent movies Verizon also needs to get the movie channel online for the newest and latest action and sci fi movies ifc online for indpendent movies and TV shows flix TV online sundance online and at some point Disney family movies online along with some more sports TV online content NFL redzone online BTN 2 go online MLB online MHL online PGA golf online and more online TV shows like Disney bio history abc etc. Just some suggestions thank you for your time.
I have had approx. 2 late payments since internet billing began, both were because you changed your remittance address & I was not aware of the change. I authorize my bank to remit based upon your email notification. In March, my bank remitted to the regular address & I just discovered that my check had been bounced back & redeposited into my account. Evidently your remittance address changed from Mission Hills to Dallas Texas. I suggest a notice be placed on the billing email when your payment addresses change.