How about fixing the spam filter so that when I turn it off it is actually off? Also, how about worrying more about my incoming spam and stop rejecting the same email i try to forward as spam? Your system needs lots of work. I see a new provider in my future.
I think that Set top boxes should be bundled like the DVR multi room should include at least 2 or 3 set top boxes for the one price. This does not pertain to the verizon home service but the wireless service, I would like to see a family shared plan for data packages. Verizon should push for more family unity plans.
For Xbox 360 ...windows phone 7...apple..ps3 and windows 7
if I could watch all of my fios content with my Xbox would be great.and use Xbox as a DVR. With fios interface..just get rid of qam.make fios 100% iptv. And if this is being planned please let us know this year or next year..thank you
Verizon: The FOX TV network started to broadcast all their sports programs in a wide-screen format a few months ago. If you don't have a wide-screen TV or an HD TV, you can't watch the football games, particularly the upcoming Super Bowl, without missing part of the picture. The part that gets eliminated is the box with the sore, time remaining, down info., etc.
Please start cropping your picture as your competitor, MediaCom, does in my area. I can watch FOX sports on my community center's TV because they have MediaCom and not Verizon. MediaCom adjusted to this new FOX format and Verizon has not. Very frustrating if you're trying to watch a game and don't have a wide-screen TV or an HD TV. My primary TV is a 36" state of the art flat-screen TV by Sony when I bought it a few years ago. My HD TV in the bedroom works fine for FOX., but not my flat-screen. PLEASE ADJUST TO FOX'S FORMAT before the upcoming Supoer Bowl. Thank you.
I've been looking through your FiOS DV sites and haven't noticed anything on network diagrams with a detailed comparison between FiOS DV and POTS voice. Namely how it differs from the CO and out to the national phone network, the CO to the Customer premises is actually covered as part of the FiOS network diagrams, but a newer updated version wouldn't hurt with more detail. All this would be nice to see in a PDF/Visio Document.
I could not find if this has already been suggested, but when I had a DirecTivo, if there was space available on the DVR and it didn't conflict with other recordings the DVR would automatically record shows that it would think I like based on my current series recordings. It was a nice way of discovering new shows that fit the category of things I liked, in addition it was good for having something to watch as sometimes there wasn't anything compelling on at the time and I already viewed my recorded shows. Also, I don't always want to spend $$ for On-Demand especially when I shell out $20 for a MRDVR.
Yah, thats all I have to say. Actually give a water blockage device about things we have to say. Also, when a customer needs help dont just send me to the unhelpful online agent. Nothing on this website has helped me in anyway shape or form. I am still haveing the same problems that I had when I signed up and I still haven't heard a thing back from verizon.
Well the one way you can improve for my family and I is to make follow-up phone calls as promised.
We have been trying to get Fios service for our condo. We had a field representative come to our door and let us know the service was now available to us in the Summer (2010). We couldn't switch at the time as we were still under an agreement with Time Warner. Now that we are done with that agreement we are looking to get Fios. We had the service at our old house and loved it.
We've made 5 different phone calls and seem to get different answers each time.
Your website shows that we do not have High Speed internet (Fios and DSL) or Fios TV available. When we've called and got, what seemed to be, knowledgable reps they said we had DSL available and could bundle it with DirectTV. When transferred to order the new rep said DSL wasn't available. We were then bounced back to Verizon and told them what the DirectTV person told us. We stated again that we had a sales rep come to our door about Fios. The phone rep supposedly tried to contact our local CO to verify. No answer so she promised that she would follow up and call us back. We never got a phone call.
Well the above scenario has happend multiple times. 3 times we were promised a call back with an update the other two times the reps had no clue how to help. I've even tried talking to a rep online and they offered no assistance besides a link to the website which I told them we've looked at many times.
We know your service is good when installed but there seems to be a huge issue getting it installed. We had a similiar issue getting installation at the old house due to the house not being entered into your computers correctly. I'm hoping that is the case now though last time we at least got service after they corrected the issue, after the first call. We are sick of Time Warner and want to switch from them badly.
We are in Covina, CA on Vincent Ave between Arrow Hwy and Cypress St. (near the boarder of Irwindale)
I play plenty of games online, and the low latency of FiOS has been a big plus for some of my online gaming. A recent experience I had however was one of my friends was still using cable and if we tried playing during peak times (6pm-11pm) his lag was so terrible the game would be unplayable or even disconnect. It took me forever to convince him that switching to FiOS would improve his experience, but finally he did, and it made a huge difference in his online gaming.
My idea however is geared toward the fact that it took me close to a year to convince him to switch as he was skeptical that FiOS offered any real advantage over his cable company. Verizon could partner with some of the more popular online gaming companies and video game consoles to provide a "stamp" on some of their products that the online gaming experience would work better with a FiOS connection. I imagine that if several popular games on consoles like the PS3, Xbox360, Nintendo Wii, or the PC had a seal that says "Plays better with FiOS" that would give Verizon a big marketing push and help distinguish Verizon's internet even more. Most people take advertisements with a grain of salt when it comes from the company selling the product, but when a separate company advocates it, there tends to be a little more weight to it. So my idea is similar to how many PC products have minimum system requirements, but then they also have the recommended system requirements where a game might play better with a certain CPU, Graphics, or RAM. Getting a "Plays better with FiOS" stamp on some popular games or advocated by places like Gamestop may help increase FiOS adoption rates, and ultimately lead to FiOS being extended to more areas.
1. I would love to be able setup time blocks where my children are not allowed to watch TV and get their homework done or go to bed without me always ending up as the bad guy.
2.Also, the ability to lock programs or channels is great, but it is annoying when I have to unlock a channel every time I move off the channel and return later during the same viewing session. I have turned off the global lock at times but forget to turn it back on and then my children have free access to shows that are not permitted in our home when they get on.
It would be nice to have the lock reset when the box is turned off and then back on
I'd like to see an unlock option that allows a time limit (end of show, 2hr, 4hr, etc) for the show, the channel or all parental controls.
Wouldn't it be cool if we had the ability to turn off those annoying tickers such as those on ESPN and cable news networks? Or even turn off those big, bright logos like CNN? I realize this may seem to be a far-fetched idea for today, but it sure would be cool down the road if providers like Verizon could work with the networks to enable a feature like this. It would help with the lifespan of our plasma TVs too!
When you were in the DVR recorded programs list, you could delete a recorded item without having to go through multiple menus... you would just press the red button on the remote (like the colored letter "C" on my remote) and you'd get a prompt and just select yes to delete it. Why can't you guys make it that easy?
1. There should be a way to check the history of DVR'd schedule and shows. One day I left for the day thinking that a certain show would be recorded, it was in the schedule and everything was fine and then when I got home, it was not there. I have no way to find out why it wasn't recorded. there is no one in my house who could have deleted it.
2. You should be able to jump to a certain point in a show that you are watching in DVR. If you are searching for something you should be albe just to choose - go to 6:56 min in and it would jump to there.
3. Also you should be able to see in the info of a show when the original air date was. So that way you can see which season it might have been originally aired in.
4. If you are looking at the Recorded DVR shows, there should be an easy way to see the 'upcoming show'. Sometimes if you are running out of room in the DVR, you can look at an upcoming show and then record it the nex time it comes on
5. Also I record several DVR TV shows that are also available on both the non HD channel and the HD channel. So if I want to cancel a show say on channel 5. About 5 minutes later, it shows back up on the schedule on channel 505. There should be a way to permanently delete a show from being recorded so you don't have to keep deleting the same show over and over.
6. Last one is that if you are viewing the information on a show that is like a 'season pass' type show, you should be able to cliek on a recorded show and see the upcoming shows to see when the next show will come on and whta it will be about
byprisaz01-16-201107:42 AM - edited 01-16-201103:31 PM
Please provide better 64 bit support for media manager. Running it as administrator as your installation does, will not fix the issues. Your product does not list the publisher in the latest version, and does not even load when logging on. Please provide an update A.S.A.P.! Many of the DVR features now depend on this software, and many users are now running Windows 7 64bit, or Windows Vista 64bit. If you want uses to make better use of FlexView, IP radio and other feature, you need to provide better support for your software. Why can it not run as a service so you can use it without logging into your PC? If a PC is required for the DVR to work.
UPDATE Inhome agent is the same way. Everything Verizon writes wants to be an administrator. Come on! Develope apps with signed drivers and code that will run without being God!