It’s time to join the modern, and follow Cablevisions lead. Even broadcast TV is HD now. Get RID OF THE 504 for channel 4 (nbc) conventions. If you put in 4 in Cablevision, you will get the HD station if it is there. It’s time for FIOS to join the new normal. Everything new is in HD, and certainly any mainstream channel that matters. Let the low D channels put in the extra effort. FIOS claims to be the most advanced, certainly they can manage this. It’s time….
The Actiontec routers have a USB port on them but it can only be used to provide internet access via a PC/Laptops' USB port. Allowing the USB port to also work with printers would be a great enhancement to the functionality of the router. By only allowing the USB port to be used for internet access, you are limiting the great functionality of the router.
I heard about a TV channel called Venture and they have TV shows that are a bit more adventurous. One show I saw at a friend’s house is called Bluff and I thought it was interesting; I was disappointed that the Venture channel was not on FiOS, we have the ultimate package. Would Verizon consider adding it to the channel lineup? The link is below
Every other entity to whom I pay my bills online take me directly to my previous form of payment when I want to pay my current bill. I wish Verizon would do the same. I don't need to be asked every month about enrolling in auto pay or asked about other forms of payment before getting to my previous form of payment. Please change this.
I am missing several phone calls because of the way they show on the Caller ID on my FiOS TV Service.
If my online Digital Voice Phonebook display was to supersede the standard display for a phone number displayed, or show both, this would lessen my chance of missing important calls. At the moment any 'Cell' phone calls coming in on my home phone and displaying on my TV's Caller ID shows (in my area) as 'Maryland, plus the phone number. However, if my 'On Line' Digital Voice Phonebook was merged with the display I could determine who is calling without memorizing the phone number. This system is already in every cell phone in the country why not in your Caller ID?
There is a large opportunity here in Durham, NC for FiOS. Currently, the only option we have is our local cable company. All the surrounding areas (Raleigh, Chapel Hill, etc) are AT&T territories, and have uVerse as an option. Because Durham is a legacy Verizon territory, the residents would be very pleased if FiOS was added to Durham, NC. Please pass this along to the proper organization as an assessment for future growth for your business.
I think Verizon needs better record keeping on their part when it comes to what their customers actually have. I received a phone call from Verizon about a special offer to upgrade my internet to quantum. Sales person went into the whole sales pitch only to be told I already have it and actually have had it for awhile.
Not only was the call pointless, the saleman could have been calling someone else who actually didn't already have it.
Verizon shouldn't be calling people trying to sell things the customers already have.
How about the idea of being honest in sales/marketing! Don't sell one package, then move some prime channels into a more expensive package forcing people to upgrade their plan. One buys a TV package because of the channels and shows in that package. Bad practice, and certainly deceptive to then change that resulting in one having to upgrade to get the same shows they originally purchased.
I am really displeased about this and just might go back to Time Warner Have been with them for 10 years and they never did that. I got suckered into FIOs sales and marketing ploys.
Spell check should be modified so that when the original message is quoted it does not get checked along with the response. Or at least provide an option to not check it.
Frequently when quoting messages I see spelling errors. But I do not believe it is appropriate to edit someone else's post. Thus I do not need to see their errors, and consequently have to cycle through them to get to my own.
Since I am in the elite group of people who use spell check, I hope this request gets approved. Although it is possible that those I think use spell check are just better spellers than I am.
on 11-14-201302:54 AM - last edited on 11-14-201306:01 PM by ElizabethS
When on a 3 way call verizon does not give you the option to hang up just with just one call! Instead you have to hang everybody up! AT&T users don't have to do that! I'm seriously thinking of changing over because they can do more while on a phone call than Verizon! I love Verizon and I hope they can make a change!
Verizon On Line really needs to upgrade their Verizon.net email service in a big way. All the other email services out there which are free by the way, out perform VOL by leaps and bounds in bandwidth/throughput or whatever the technical term is for speed. For the most part, VOL email is about 1/3 the speed of Yahoo, Gmail and Hotmail/Live/Outlook especially when using client email software such as Outlook, Outlook Express, Windows Live Mail, Thunderbird and so forth.
This has been an issue for the past 2 years however, earlier this year 2013, VOL did improve some of the server performance after it had hit bottom when they changed the server names from incoming/outgoing to pop3/smtp. They still have much expansion and upgrading to do just to keep up with free email services out there which seems a bit backwards for those who pay for VOL service and get less performing email than the freebies.
With the new DVR's, there should be a way to transfer the contents of the old DVR to the new one. Maybe an upload to a cloud for an hour to install new one and then dowload contents into new DVR. It sounds very simple. I am guessing it would not be though. It is worth a thought!
I have the Prime HD package and I was really looking forward to adding the NFL RedZone package for this season of football... But after chatting with customer service, I was informed that you can only get RedZone if you have Extreme HD.<br>That makes no sense. If I'm going to pay $70 for a channel, it shouldn't matter what channel package I have. I would love if they opened the channel up to everyone. I don't want to upgrade and pay an extra $15/month when the only thing I want is the one channel that I want to buy.<br>Hopefully it will be opened to everyone very soon. A lot more people would buy the channel if everyone had the choice.