Customers With Disabilities
Enter New Idea

don't force automatic billing/payment on people that would rather pay manually from their bank accounts each month. I don't like auto billing. I prefer paying bills manually from my bank account. I have fios now with no phone and I was told I MUST do automatic payment. let us pay the way we want to pay. as long as you get your money that is what matters.

Status: Acknowledged

However much I despise Comcast [after too many years under their thumb while they were the sole cable/broadband provider in the area] I am envious of the voice command features. In particular the ability to speak a channel name and it comes up. I'm sick & tired of having to try remember the numbers of Science, BBC America, the several PBS stations, SyFy, Lifetime, etc. Usually I just wind up scrubbing through the schedule to find the channel I'm looking for and slogging through that huge block of sports stations we do not have any use for makes it even worse. 

 

How about enabling the USB port on the DVR [limited to standard Human Interface options] so we could plug in a small wireless keyboard? It would be far less frustrating than the current hunt & peck way we have to enter text to search on - especially when the DVR decides to be unresponsive for ten seconds then fire off all your queued up button mashes at once.

Status: Acknowledged
nascar

Please add "FS2" Fox Sports 2 in HD

Status: Acknowledged
by on ‎08-14-2013 11:11 AM

Please add "FS2" Fox Sports 2 in HD. It launches in 3 days!!! HURRY!!!!!!!!!!!!!!!!!!!!!!

Status: Acknowledged
mattcut99

The Blaze News Channel.

Status: Acknowledged
by mattcut99 on ‎09-12-2012 01:25 PM

Please add the new Blaze News channel to your network.  

Status: Acknowledged
We can see many of your are interested in adding Blaze TV to the channel lineup. Please know that your request will be forwarded to the FiOS TV team. If they decide to consider it, I will post an update here on the thread. Thanks everyone!
Zeuz

Swap Fox Sports 2 channel with FXX

Status: Acknowledged
by Zeuz on ‎02-21-2014 08:08 AM

Right now Fox Sports 2 in the NJ region is channel 198 while FXX is next to Fox Sports 1 at channel 84. Please switch them so all of the sports channels can be next to each other. That would also give Fox Sports 2 the HD channel (584) that FXX currently occupies.

Status: Acknowledged
iamravine

List TV episodes by Season and Number not Title in the On Demand Section

Status: Acknowledged
by iamravine on ‎01-27-2014 04:19 AM - last edited on ‎01-31-2014 03:52 PM by Moderator

In the On Demand section of Free & Premium  --  

 

Please go back to listing TV series episodes by their Season and Episode number  ex: S 2 E08 like before.  I do not care nor do I know what the titles are of shows that I did not watch.  This has happened on both free and premium listings.  

 

:catfrustrated:

 

Thank you.   .  

Status: Acknowledged
nascar

OAN HD

Status: Acknowledged
by on ‎03-16-2014 03:26 PM

Please add OAN HD.

Status: Acknowledged
bstmstrxellos

Netflix Open Connect

Status: Acknowledged
by bstmstrxellos on ‎01-08-2013 03:17 PM

Please join the newly announce Netflix Open Connect so that we can access the 3d content and "super HD" from Netflix.

Status: Acknowledged
We are happy to receive your idea. I currently do not have the answer to this one. I will pass this on to the appropriate team.

Seriously, MORE ads??  This morning I get up, flip on the TV, and find an ad for "disney movies" at the bottom of my guide screen.   The ad font is LARGER than the guide font!  Come on, really?  If I want to watch movies, I know where to find them.  Please remove that ad.

Status: Acknowledged
jimw81

FOX Sports GO

Status: Acknowledged
by jimw81 on ‎01-10-2014 03:56 PM - last edited on ‎01-10-2014 06:43 PM by Moderator

When will Verizon add FOX Sports GO app so i can watch fox sports 1 on my phone and on my computer? I', going to miss the webscast of the nfl playoffs games this weekend.

Status: Acknowledged

I've been using FIOS servicves for well over a decade, and up until recently have been really happy with you..  But the fact is that it is insanely idiotic, stupid, ironic and perhaps ludicrous that you have a "Mobile App" actually called the FiOS Mobile app, which ONLY WORKS when connected to the FiOS Router!! The one place you don't need a mobile app is the ONLY place you can use it.. 

  

I mean if that's your logic, I may as well call XFINITY or DISH.. Much as I truly hate to say it, their DVR service and Mobile apps excel where you guys #FAIL Record more than 2 shows, watch shows or DVR anywhere etc..  

 

Further, I think the My FiOS app used to have the TV Listings and DVR Control but now it doesn't (hmm the app that lets you pay Verizon works anywhere.. the app that makes Verizon no money? only usable on a FiOS WiFi network.. 

 

Shame on you Verizon!!! 

 

When you introduced FTTP you promised us the future.. Yet it's the traditional Cable or Satellite companies who are excelling and giving customers what FiOS should already have!! I pay a fortune (just for Data & TV service) yet really not seeing where all my $$ is going..

Status: Acknowledged
WilmaF

Ability To Program FIOS TV Remotely

Status: Acknowledged
by WilmaF on ‎04-05-2014 04:06 AM

We would love to see the feature of being able to program FIOS TV from our computers, tablets and cell phones. Programming FIOS TV from the remote control on the Interactive Program Guide is very laborious and inefficient and can cause you to miss a substantial amount of the programs you would actually like to see by the time you find them on the guide. If we can already access the FIOS IPG from our computers, tablets and cell phones, then it's a mere extension of that idea to be able to program the TV remotely from those devices as well without actually tying up the TV in the process. The resulting efficiency would allow for a much better learning environment in the home.

Status: Acknowledged

I'd like to see Episode Titles shown in the Scheduled Recordings list in the DVR. Currently, when I select an upcoming recording, I can see the Series name, the original air date, duration (although that actually shows the recording time and not the duration), scheduled date, and an episode summary. In order to see the episode title, I have to further select "Program Information". I would prefer to see the episode title displayed on the first screen so I wouldn't have to navigate to the additional Program Information screen.

 

As an added bonus, the season/episode number (e.g., S2E10) would be really great to see, also,

Status: Acknowledged
Rybo85

Please Add FXX Channel To Prime HD Tier

Status: Acknowledged
by Rybo85 on ‎03-28-2013 10:42 AM

According to the article below in addition to many other articles out there, Fox is rebranding their Fox Soccer Channel as the FXX channel this fall. They're also going to move some existing shows such as "It's Always Sunny in Philadelphia" to that channel as well.

 

http://www.huffingtonpost.com/huff-wires/20130328/us-tv-fx-networks/?utm_hp_ref=green&ir=green

 

Right now the Fox Soccer Channel is not available on the Prime HD tier.

 

When this FXX network is launched, please add it to the Prime HD tier.

Status: Acknowledged

FXX has recently been added, but it is not on the Prime HD Tier. That being said this will be taken to the FiOS programming team.  No promises on this being added to the Prime tier.  Thanks so much for bringing your desires to the table.

It's nice that you're trying to make improvements but please can you put the TV program guide back to the way it was. With this new version the guide no longer fills the TV screen so there is less information on screen. There also used to be a progress bar at the top to let you see how far into or how much is left of a program. That was a nice feature. If it's possible, please but those things back. Thank you.
Status: Acknowledged
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