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Enter New Idea

If BBC America and BBC America HD are part of the Select HD, Extreme HD, and Ultimate HD plans why is it not part of the Preferred HD plan? Please add BBC America and BBC America HD to the Preferred HD plan.

Spoiler
 

 

Status: Acknowledged

I have 2 VMS 1100 HD DVR's.  Just last week, both and one client were upgraded from Firmware Release 1.0 to Release 1.0b.  I no longer can search on a show, then have the option to record the show or record the series from the search results.  I was able to do this on Release 1.0 prior to the upgrade to Release 1.0b.  Please restore this functionality.

Status: Acknowledged
skeys

Add Fios Tv App to Apple TV

Status: Acknowledged
by skeys on ‎08-27-2014 11:38 AM

I would suggest adding the Fios TV app to Apple TV.  It's currently supported on all other Apple devices(iphone, itouch, ipad, etc.)

Status: Acknowledged
RRC3

Verizon FiOS Mobile

Status: Acknowledged
by RRC3 on ‎08-18-2014 12:44 AM

I recently downloaded the fios mobile app and i wanted if you guys can add FOX SPORTS to fios mobile. I'm going to college so I want to see the games through my android since i won't be home to watch the game thorugh my TV. Thank You!!

 

Status: Acknowledged

FiOS,

 

I have over 300 movies in my OnDemand library.  Any idea if you guys will make it easier for customers to find what they want to watch in their library?  You are allowed to do this via the My FiOS application, yet not through the cable boxes.

 

This would be a great addon feature to an already fantastic product.

 

Thanks,

Jake

Status: Acknowledged
ddsscs

tv listing and on Demand listing

Status: Acknowledged
by ddsscs on ‎08-19-2014 03:56 PM

These TV listing suck why do I have to go to each on demand channel and scan alphabetically to see what is playing. Why can't they provide one alphabetically listing for all free and premium channels. On the regular TV listing why can't I filter by more than one criteria, for example list all hd movies. Currently I have to select all HD channels or all movie channels. Why are the movies given a rating or some comment on likes or dislikes.

Why can't the listing be more user friendly?

Status: Acknowledged

Living in Ventura County is like living in an open sandwich with bread only on the bottom. All we get here is Los Angeles news and they rarely ever give our news stories or weather/traffic. They do 100% LA, Orange and Riverside info but not Ventura.

They assume everyone works in LA area and south and east of LA. Many of us travel to Santa Barbara frequently so having local SB traffic, weather and news would be great. Can u feed us CBS, ABC and NBC local news eminating from Santa Barbara in addition to the LA stations we already get?

Thank you. 

Status: Acknowledged
Revanche

Network and Sharing Center

Status: Acknowledged
by Revanche on ‎08-18-2014 04:48 AM

Would be nice if there was a Verizon Connection available to those of us who are without service for extended periods of time.  You could give us a code for use while our internet services are down.

Status: Acknowledged

I recently changed from DirecTV to Fios Quantum TV.  There are definitely pros and cons to each mfr.'s DVR, but one thing I really miss is having the option to sort my recorded programs/List alphabetically.  Please add the option to sort "View Recordings" recorded shows list alphabetically.  Thanks!

Status: Acknowledged

I called to inquire about the benefits of upgrading my TV service to Quantum Enhanced.  I was told about the benefits of being able to recored more shows at a time and being able to fast forward and rewind live TV.  But I was not informed that I would be losing my Pandora Widget.

 

Sadly I only learned that after I had already upgraded.  It would have been nice to know that I would lose Pandora when I was inquiring about the upgrade.  Now I'm left wondering what else will I discover that I've lost.

 

Status: Acknowledged
Sofies2ndChoice

Caller ID with media server

Status: Acknowledged
by Sofies2ndChoice on ‎08-08-2014 09:42 AM

It seems as if having caller ID information appear on my television is no longer an option with the meida server? (yet another reason why it's going back).

Maybe, someone should like, get this not-so-new technology at least on par with the old system?

I wish I was notified of everything I'd be losing before I paid $25 to upgrade to an inferior service.

Status: Acknowledged

Verizon has had some of the absolute best coverage and service I've ever had regarding internet, tv, and wireless. I have noticed, however, that the FIOS footprint is not currently expanded into the Peach State, Georgia. It is my understanding that the most widely used service, though not by choice, is windstream. This company from all accounts I've heard is the epitome of a failure in service and quality. I know that although many things go into expansion decisions, a large customer base must be one of them. I am most undoubtedly sure that should Verizon's residential capacity, in all it's forms, expand into the Peach State, then the customer base therin would expand and multiply exponentially. I currently live where the service is offered and am at loss knowing that when I return to Georgia in the coming months, I will have to give up such a fantastic and excellent -well worth every penny- service of both quality and professionalism. I will certainly miss the option of true 75/35 FIOS Quantum Internet and FIOS TV Prime HD.

Status: Acknowledged

I think that we should be warned when moving from Comcasrt to FIOS that you loose a lot. I use a Mac and an iPhone but there isn't caller ID for the Mac systems. Also there isn't one WiFi hot spot anywhere I have gone in New Jersey. Comon guys catch up to Comcast and show us that you can play in the big leagues and not just say you are better prove it!

Status: Acknowledged
Baldwin

5ghz Router

Status: Acknowledged
by Baldwin on ‎08-01-2014 10:37 AM
Need to have a 5ghz router option!

Additional Ideas: Specific IP badwidth management and targeted wifi 'wormholes' to maintain a strong consistent signal to electronics opposed to a simple degrading radial degree.

I just submitted this to verizon who directed me here:

Verizon should make a page dedicated to where people can show off their Internet speed they are getting at their house with FIOS. Would help promote why to choose verizon over competitors..maybe.

I pay for 75mbps and I'm actually getting 75mbps now I used a new router and ran into my Verizon router. The Verizon issued router can only get as high as 50mbps download using a 2.4ghz wifi channel but consistently is around 35mbps download via wifi. According to Verizon Tech, the only way to get the full 75mbps that we pay for is to have a hardwire to the router. In attempts to regain the huge loss of mbps over wifi, I hooked up a Netgear N600 basic 2.4/5ghz router to my FiOS router and thereafter i did consistently get 50mbps on 2.4ghz via wifi...then when I switched it to the 5ghz channel my wifi speed skyrocketed to consist 75mbps download and 35mbps upload.

Verizon may want to give customers an upgrade router option so they can obtain the speed they are paying for. Pretty simple actually...Only a small production cost increase, which just like anything else these days, we are charged for the "upgraded option". resulting in nothing but increased customer satisfaction and increases profits.

For most non-tech customers, providing this will induce a perceived increased internet speed for same price increasing customer happiness and referrals. It's a win/win senario for everyone...you just have to give a little to gain a lot.

FORMULA :-)
Happy Customers = Better Reviews = Increased Marketshare = More Money.
Status: Acknowledged

When you add phone numbers that you want to receive phone calls from while the Do Not Disturb feature activated the "blocked" callers get a message saying that I am not accepting phone calls at this time. 

 

There should be an option for people to be able to leave a voicemail and a choice to of me using the DND message or my own voicemail message.  And in this age of many people having a cell phone and home phone, I should be able to add more than 10 numbers.  I have DND schedule for 10pm to 9am every day because my husband and I get up very early for work (sometimes he works late).  I set up 6 phone numbers so far that I'd like to be able to get through (my cell, husband's cell, kids cells & his work #s). would like to be able to add family member phone #s just in case of an emergency.  Don't like to keep my cell phone on all night since I frequently get wrong #s calling me all hours of the night. 

Status: Acknowledged
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