Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS

Share Your Ideas with Verizon

Announcements
.
Enter New Idea
mattcut99

The Blaze News Channel.

Status: Acknowledged
by mattcut99 on ‎09-12-2012 01:25 PM

Please add the new Blaze News channel to your network.  

Status: Acknowledged
We can see many of your are interested in adding Blaze TV to the channel lineup. Please know that your request will be forwarded to the FiOS TV team. If they decide to consider it, I will post an update here on the thread. Thanks everyone!
PELOS

Digital Adapter charge

Status: Acknowledged
by PELOS on ‎04-10-2013 11:23 AM

I was noticing that Comcast gives 2 free digital adapters and after that $1.99 - $2.99 per adapter... is there a way you can consider this as well because $5.99 per digital adapter is too much.

Status: Acknowledged
mfs0313

remote

Status: Acknowledged
by mfs0313 on ‎05-05-2013 07:52 PM

The big button remote should be free for people with vision problems!

 

Status: Acknowledged
terriwar

Keep espn classic

Status: Acknowledged
by terriwar on ‎04-05-2013 06:46 AM

The last couple of months - I have received emails from you on the channels that are being removed.  What are you adding?  Keeping ESPN classic is the difference between me finding another carrier and you.  I have received offers from several carriers that I have ignored but I am now reconsidering.  I am paying a good deal for this service and once I start to believe that I am not getting my money's worth (removing stations like espn classic), I am starting to consider those other offers

Status: Acknowledged

THIS IS A MUST ADD..... THIS SHOULD BE STANDARD. ITS 2013.  Digital Life is In Vogue.  Possibly a touchscreen. on it. if you guys dont have contacts solid enough on buying several cheap but seriously reliable remotes. make me an email and ill do the homework. just cut me in on this. like maybe free fios full pack for 10 years/ or lifetime. and a kickback on say .01-.02 cents on a dollar .RT-MWK06 Rii Mini Wireless Keyboard Universal Remote Control [Bluetooth] ( but buy them @100k units  or more  i canfns several more or have one made for verizon... but i want in!

Status: Acknowledged
A keypad remote could be useful. I have alerted the Equipment team of the request.
Jacycle

Email Client Setup

Status: Acknowledged
by Jacycle on ‎05-08-2013 06:24 PM

I spent the day unable to log in to Verizon's incoming or outgoing email servers.

 

Some time ago, I received an email from Verizon instructing me to change server names and port numbers.

 

Originally I had used incoming.verizon.net and outgoing.verizon.net.

The email instruction was to change the incoming server to pop3.verizon.net and the outgoing server to smtp.verizon.net which I did. Things have worked swimmingly for many months.

 

I checked email client setup instructions on Verizon's site which also used the "new" server names I just described. All other settings (SSL authentication and port numbers) were also correct per the web site instructions.

 

This evening I reluctantly downloaded Verizon's "agent" (software which has usually crashed or locked up my system in the past). This time the agent software ran OK and succeeded in changing the client settings and logging onto Verizon's email server.

 

The only change that the software made to the client settings were: the incoming server name is incoming.verizon.net and the outgoing server name is outgoing.verizon.net.

 

Here's an idea: Keep setup information posted on Verizon's web site up to date so that those of us reluctant to use buggy Verizon software can manage account setup manually.

 

Wow. What a thought.

 

 

Status: Acknowledged
lacticacidtrip

Evil DVR Recording Issue Idea Revamp

Status: Acknowledged
by on ‎04-19-2013 08:20 AM

This idea is to improve the functionality of the DVR.

 

My issue is that when I am watching a program that is currently recording, and two other shows are scheduled to begin recording when the show I am watching ends, the DVR will display a pop-up window at the transition point asking whether I want to record both new shows or cancel one. When I choose to record both, the DVR kicks me out of the show I am watching and switches me over to one of the two new shows. To return to the program that I was viewing, I must go to the View Recordings list, find the program, start playing it from the beginning, and then search for where I left off.

 

The problem is that this should not happen. Since the show I am watching finishes recording before the other two begin, the two tuners are free to begin recording both new shows. The DVR should be prepared for this event and allow me to continue watching my program without interruption. If there is a technical reason that this cannot be done, then it should at least allow me to resume play from where I left off and not force me to restart.

 

Could someone in Verizon please look into fixing this issue?

Status: Acknowledged
Thank you for sharing your concern. Please know that your request has been passed to the appropriate team for consideration. Keep using Idea Exchange.

More and more reports are continuing to come in regarding programs that have been deleted from the DVR and are no longer playable, but continue to be listed in the View Recordings list. This issue appears to be related to eSATA expansion drive users. Please either fix the problem or provide a solution.

Status: Acknowledged

Why can't the iOS apps let you manage DVR recording series, its just silly that I can create or cancel a series from my iOS devices but I can't manage the features of the series recording like retention, HD or SD, only new episodes, etc. And please, please please, integrate the various iOS apps, I don't think it makes one ounce of sense to make a user switch between 2 or 3 or even 4 different apps just to use/manage FiOS TV service....

Status: Acknowledged

first add HD spanish channel Azteca America. univision deportes. 

 

need to add pac 12 network it being to long for verizon to think it over need to get the pac 12 on verizon before 13 college football season kick off.     and other channels in HD to. hope to see improvement if you guys raise price u better add more hd channels and channels.

Status: Acknowledged

Thanks for the idea. I will pass your request for Azteca America on the the FiOS Programming team.

 

For Pac-12, please join the conversation and cast your vote using this link: http://forums.verizon.com/t5/Share-Your-Ideas-with-Verizon/PAC-12-Network-Launching-August-2012-FIOS...

Can you please be more proactive when adding Tv shows to the on demand . just for example Lizard Lick is 2 weeks behind......

Status: Acknowledged
More shows, more FiOS entertainment. I hear you. I will forward this on to the On Demand team.
RELWOB

Wireless set top box

Status: Acknowledged
by RELWOB on ‎04-14-2013 09:53 AM

Wireless set top boxes might be nice like UVerse and DirecTV have. No idea if that would even be feasible for Verizon to do, but it gets my vote.

Status: Acknowledged
Freedom to put your TV anywhere. I completely understand. I will alert the appropriate team. Thanks so much for sharing your Idea.
dman1115

Drop Current TV/Al Jazeera

Status: Acknowledged
by dman1115 on ‎01-03-2013 05:50 AM

Now that Al Gore has sold Current TV to the Al Jazeera network, I would humbly ask that Verizon seriously consider dropping this channel from all services, as Time Warner Cable has done.

 

Thank you.

Status: Acknowledged

Thank you for your suggestion. We will make sure the proper teams within Verizon are made aware of your idea.

lacticacidtrip

What Just Happened to the DVR Menu?

Status: Acknowledged
by ‎02-13-2013 07:53 AM - edited ‎02-13-2013 08:02 AM

Why is my DVR menu re-arranged in a seemingly nonsensical and random manner? Please tell me that this is just a temporary mistake. I can understand wanting to place the Series Manager closer to the Recordings. But what is the point of putting the Scheduled Recordings so far away? And the Settings almost never need to be changed. Yet they are right next to Recordings now. Who thought this was a good idea?

 

I use the menu items in the following order (frequency):

 

View Recordings

Scheduled Recordings

All Activity

Recent Deletes

Check Capacity

Manage Series Recordings

Create New Recording

 

I rarely if ever use these options:

 

Settings

Refresh Devices

Auto-fix MRDVR Issues

Help

 

The previous order wasn’t perfect, but it made far more sense than this one.

 

How about this order:

 

Create New Recording

Manage Series Recordings

View Recordings (Default)

Scheduled Recordings

All Activity

Recent Deletes

Check Capacity

Refresh Devices

Settings

Auto-fix MRDVR Issues

Help

Status: Acknowledged
That makes sense. I will be sure to mention your suggestion to the appropriate team.
autumnsmommy

Paying Your Bill After You Stop Service

Status: Acknowledged
by autumnsmommy on ‎04-20-2013 08:53 AM

When your clients who are enrolled in online billing have to discontinue their service they no longer have access to their bill online nor do they receive a bill through the mail without being charged a fee to print it. They should have access to their information and be able to make a payment online until they pay the bill in full. It's a joke, and needs fixed.

Status: Acknowledged
Idea Statuses
Have an Idea?
If you have a new idea to share, please search before posting. Many times someone else has already posted your idea and you can just vote there instead!
Have an Idea?
If you have a new idea to share, please search before posting. Many times someone else has already posted your idea and you can just vote there instead!
Idea Statuses

Verizon

  • Services
  • Shop
  • Support
  • Site Feedback
  • Announcements

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Bundles
  • Flex View

Account & Services

Email, News, & TV

  • Check Email
  • TV Listings