The pop-up asking if I want English or Spanish every single time I log in is ridiculous. You should be able to detect the language settings on my browser. If I wanted Spanish, then my browser would be set to Spanish. Please remove this, it is extremely annoying and unnecessary.
I don't know where the responsibility for this lies within Verizon but can't you do something about the timing of your commercials? Commercials are bad enough but when one commercial (presumably broadcast channel sourced) is interrupted 5 seconds in by another commercial (presumably Verizon sourced) it drives me nuts. To make matters worse, the Verizon sourced commercial often overlaps the broadcast show because the timing is off. You need to synchronize your watches!!!
It would be nice to have an Operators Manual for DVRs and STBs. Not an installation guide, but a guide that shows the menus, and explains the function of each item. Software Guide and Release Notes for each img. Provide this in PDF prior to releasing changes and publish it for users to get the most from their FiOS TV experience.
Program Recording: Weekly Updates of new Content or Popular Content
I love being able to remotely set my DVR to record movies from my iPhone, however a lot of the new TV shows advertised are too far in advance to schedule the program. With a busy schedule, its hard to remember to check as the airdate gets closer to set my DVR. HBO has a great app/notification program called HBO Go What to Watch. Basically sends us a weekly update of the new content or the most popular content, as it gets closer to air.
Fios should try to do something like this, OR at least have a wish list so we can type in the shows as we learn of it and when it gets closer to airdate, the TV guide can alert us. Then either update our DVR for us, or request our confirmation that yes, we still want that program.
This would help eliminate my frustration of going through the Fios App process only to find a new network show isn't on the Fios Radar yet.
During freeviews both VOD and remote DVR scheduling should be enabled.
Went to try and remotely schedule (during the freeview period) a couple of movies on EPIX for the March "freeview" (during the freeview period) only to go through the whole process and get an error message saying I am not subscribed. Also have tried in the past to use VOD with a simialr error message from the STB.
I have the Verizon Fios package and myself being the huge hockey fan that I am, I don't always know when a game is being televised on another channel, say Versus or a college game. I think there should be a way to give your box a keyword and when said keyword is in the program description, the box asks if you want to flip to that channel? Kind of the same way when you set a reminder, how a box pops up to ask if you want to turn the channel on.
For example: My keyword would be hockey. So like tonight, the Big Ten Network played the Minnesota-North Dakota college hockey game. I had no idea it was on until I happened to scroll past it while searching the guide. If I had the keyword set up, I would have known at the beginning of the game instead of missing half of it.
on 08-05-201108:00 PM - last edited on 09-13-201102:47 PM by BeckyS_VZ
Please fix the Media Guide so that is can start with the current time. I went to look at 7:30Pm and could not start it at that time. It was on a 3 hour grid. So It had to start at 6Pm or 9Pm. Why could I not see from 7:30Pm on? Also is there a way to eliminate channels you know you won't watch? I sadly don't speak any other languages and would like to take them off of my guide. thank you.
We may need a Fios Digital Voice Widget. There needs to be seamless movement between the options of Fios Digtal Voice and we need quicker access to these features. Currently it is very slow and cumbersome.
Can't print channel lineup in numerical format from PDF or the lineup page. Hard to track what is there and what is not when they are not in order. Change to the channel lineup page and select numerical or alphabetical and then try to print it. Good luck! It only prints what is in the current window, and not what is in the scroll buffer. WHY? Attempt to print a side by side comparison in any format, good luck! I think this needs immediate attention. Look A to Z and try and figure out what is missing at your tier or the one you are considering. That is what I am going to do. How are we to compare without the PC? I think perhaps if people had it in black and white it may get looked at in more detail prior to agreeing to something you may or may not want. Perhaps I am being cynical, but I don't think so. Perhaps I will look at and sort my lineup and make a printable comparison of all three tiers. This post had Zero responses and then was locked. Am I missing something? Could be. I have before.
files sorted 2 different ways: one my channel number, the other by channel name. The current procedure lists the channels in multiple columns, which is fine, except each column continues onto the next PAGE instead of to the next COLUMN on the SAME PAGE, which is the more logical way to organize it!
There have been improvements over the yers, but come one, make the print button print what is n the scroll buller and not one and a hal fpages of trash. Thank you
Here is a sample of what should be printable form the side by side comparisons. Or tattles from the channel lineup with the pretty little dot! Pardon the copywrite violations, but I had to give an example. The PDFs are nice. But make everything on your page work the way it should. Let me get a hard copy so I can actually sit down and compare apples to apples. See the attached PDF for Montgomery County Maryland. This is what is in the scroll buffer, why will not print.
I don't know why you guys haven't thought of this, but some Verizon subscribers want to view their email! A good way to improve service would be to make that possible.
As matters currently stand, after signing in for my main account, I'm taken to some page that informs me Verizon is "gathering my data," or some-such euphemism for "not really working. " I then find myself at an unformatted page with an ad for FIOS at the bottom.
When I click on any of the options hoping to reach my email, they take me to the FIOS ad at the bottom of the page.
I've seen the ad. More times that I'd care to remember.
If I go back up to the top of the page, any given link takes me to the bottom of the page and the FIOS ad.
I realize FIOS is supposed to be faster, but I don't see much of an advantage in getting to the bottom of the page any faster than I do now.
Can you figure out a way for me to break into my email?
By the way, your spell checker doesn't recognize "FIOS."