Hi again,

I've been looking through your FiOS DV sites and haven't noticed anything on network diagrams with a detailed comparison between FiOS DV and POTS voice.  Namely how it differs from the CO and out to the national phone network, the CO to the Customer premises is actually covered as part of the FiOS network diagrams, but a newer updated version wouldn't hurt with more detail.  All this would be nice to see in a PDF/Visio Document.

Thanks again,

Alan.

My phone display only says "International", yet the call log on my.verizon.com is perfectly able to display the correct number of an international caller. Why is this information not passed on to the phone if it obviously makes it all the way to your exchange?  And no, this is not dependent on my phone, the same phone was nicely displaying international CLIDs back when I was using another provider.

While you're at it, suggestion #2: if a phone number of a caller is in my address book on my.verizon.com, how about displaying that name instead of the number ?  Again, the online call log on my.verizon.com is doing so just fine.

Thanks

-philip

I visited today  for two things:  balance and play.   I can't find WHERE the friggin game is.  The design of MyVerizon is simply awful! 

Here's the thing... if you want folks to participate in your marketing events you need to make it easy for them to do so. Seriously, verizon, this is a HUGE area of opportunity for you. DON'T BLOW IT!

The low battery alarm goes off about every two months.  Usually about 2:00 am.   If I disconnect and reconnect the battery,  the situation resolves itself.   I get up and push the defeat button but it is only temporarily effective and I have to repeatedly activate it.  Since I don't even care about or need a battery backup, it is very irritating.   

Each time I set a series recording to record only one episode, FIOS DVR will retain one episode on the hard drive, however, each time another episode airs the DVR continually replaces the existing episode already recorded with the new episode.  This method occupies at least one of the two tuners more frequently and if two recordings are happening at once, then I'm unable to change channels.  Please add a feature that will accommodate my suggestion.  Thanks.

Would love to have a better Long Island news channel

-Maria on Facebook

how about we have some one answer the phone within 2 minutes and don't have to talk to 4 people before we get the person we need

I have a question about my home service so I went to the "contact us" section. The 3 most convenient & ways of contacting you (ask Verizon, email, live chat) are for wireless customers only. I could call you, but I don't feel like waiting on hold for an hour just to talk to a customer service rep in India who speaks very broken English & is therefore so hard to understand that it **bleep** me off to the point of me just saying "forget it" & hanging up. Do you think that home service customers don't have problems or questions too?

Was coding your In-Home Agent in AutoIt some kind of joke? Did some big wig exec decide to hire their 16 year old son as a programmer? "Yeah Dad, I know how to program. I make World of Warcraft bots all the time!"

Secondly, the fact that it's upx packed is bad enough for antivirus red flags, but then to top it off closeprocess.exe was included with it, which almost any AV will flag (even kaspersky). 

Lastly, I should become a programmer for Verizon, since you guys obviously pay for garbage code. Easy money! 

Here is some ideas that can help Verizon in many ways

DSL-(accelerated)

Cable- both TV and internet

Satellite-internet(with direct TV)

Voice Over Internet Protocol- for hi-speed internet users with 5 plans

and other services within the service.

Download, or have an option to download, the information about calls received when the PC was turned off  from the web portal to the PC app when logging on. It is a waste of time to have to log on to the web portal to see who called while the PC was turned off particularly now that a ID and Password are required when accessing the portal from the PC app.

hhh

Not able to paste the problem found on verizon.

all the websites i go to now to many ads on craigslist, twitter, hulu. come on now. get rid of the ads or i will another provider for less marketing ads ty