Customers With Disabilities
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Ben2004

Car/Truck

Status: Clarification Needed
by Ben2004 on ‎10-09-2013 07:01 PM

Have you guys thought about expanding your market to vehicles for Wi-Fi hotspots or to be able to pick up a Verizon network to be able to do different things with the computers that are in most new vehicles... Or something similar?

 

MisterLeeD

FIOS

Status: Clarification Needed
by MisterLeeD on ‎10-04-2013 07:17 AM

It is the year 2013 and instead of fiber ready equipment you want to piggyback on ancient cable wire!!!:smileymad:

I had to pay for a Verizon tech to run fiber from the garage to apartment entrance??

How about when you prewire a building you at least run some fiber

Status: Clarification Needed
Could you provide some additional details here?
ryan24

Expand

Status: Clarification Needed
by ryan24 on ‎10-02-2013 05:26 PM

Located 3 blocks from your store and can't get fios or enhanced DSL. sheeeesh.

Status: Clarification Needed
Are referring to a wireless store? Can you procvide additional details?
0 Votes
cpminforest

High Speed Internet

Status: Clarification Needed
by cpminforest on ‎08-25-2013 03:36 PM - last edited on ‎08-30-2013 06:51 PM by Moderator

We need Verizon high speed internet in our area!

Status: Clarification Needed
We will need to know your area. City and zip code would bew sufficient. No personal addresses please.
shomovielove

Movie & Show Parental Ratings

Status: Clarification Needed
by shomovielove on ‎08-24-2013 07:28 PM

Verizion should think about adding in a Parental Rating that provides reviews, program descriptions, and details about the programs language, violence, sexual content, and the recommended age appropriate scale for the program so that it can helpful to the parents or whoever to decide whether the movie/show is appropriate for the child to watch.

Status: Clarification Needed
Could you explain this a little further?
Ysa

TV5 Monde in HD

Status: Clarification Needed
by Ysa on ‎08-02-2013 10:25 AM

Hi, 

 

I watch TV5 Monde all the time. Now I have IOGEAR for HD channels. This works perfectly with HD channels. The problem is TV5 Monde is not in HD so I can't connect to that channel through IOGEAR. Could you please give us access to that channel in HD?

 

Thanks

Fudge

Local channels

Status: Clarification Needed
by Fudge on ‎07-12-2013 09:37 AM
When all other cable companies are offering some type mobile viewing servings for local channels, why doesn't fios offer such type of service? We are very happy with all other fios service yet the demand from my family for mobile access has me considering my options. Is there a estimated time when this service will be available?
Status: Clarification Needed
Could you elaborate further?

Verizon's On Demand free movies don't provide the captioning movies for deaf and hard of hearing customers.  Please fix ASAP.   We pay for the TV service so we have right to have equal accessiblity as hearing people.   .  

Status: Clarification Needed
Currently FODV has closed captioning capability. Please provide further specifics on the title and/or folders where you had difficulty with the feature.
ProudPapa

TV Listings Search

Status: Clarification Needed
by ProudPapa on ‎05-04-2013 11:20 AM - last edited on ‎05-04-2013 04:16 PM by Moderator

I wanted to search the TV listings for any lacrosse game so that I could record it while I'm out.  I used both of the search features at the top of the TV listings page, and it would allow me only to search the on-demand that the online movies.  I don't want to do that; I just wanted to search the tv listings today.  You need to put on that page an easy way for me to search the TV listings.

Status: Clarification Needed
Say more please. Are you using the Website? It would be my pleasure to assist. We will need a little more detail.
RELWOB

Music Choice

Status: Clarification Needed
by RELWOB on ‎05-02-2013 08:50 AM

Saw someone's idea to put live sports scores on the info tabs at the bottom of the screen when you scroll up and and down. I'd also like to suggest something similar for the Music Choice channels. Display the song and artist currently playing for each channel on the info tab. 

Status: Clarification Needed
Could you elaborate further on this one? Sounds interesting.
jbwalton

DVR Information

Status: Clarification Needed
by jbwalton on ‎04-15-2013 08:42 AM

Please enable full information screen when viewing DVR list.

Status: Clarification Needed
Say more. Could you provide details for this request.
Supe

Customize your "special" channels

Status: Clarification Needed
by Supe on ‎04-06-2013 05:03 AM

For FiOS TV we selected the package that had the channels we really wanted, but it includes a bunch of "special" channels that we have no interest in. (MLB Network, NBA TV, NFL Network, NHL Network) The only sport we follow at the college and professional level is lacrosse. I would rather trade these other special sports channels all in for CBS Sports Network, which carries the sport.

Status: Clarification Needed
Could you explain this further?
clearwaterdale

Voice Message Retrevial

Status: Clarification Needed
by clearwaterdale on ‎03-25-2013 03:27 PM - last edited on ‎03-26-2013 02:29 PM by Moderator

Permit the customer to decide if they want to use a password or not.

Status: Clarification Needed
Could you be more specific. Are you referring to retrieval from My Verizon or over the phone?
Puddlesmom

Better bundles

Status: Clarification Needed
by Puddlesmom on ‎03-23-2013 03:34 PM

      I have a "bundle" discount for phone and internet and some other discount for having "one bill" with my cell phone and home services

      My apartment has only ONE phone jack. I had used a splitter to plug in both my phone and internet but the phone was interfering with the internet (yes, I had the filter on the phone line) so I had to unplug the phone or risk 3 hours on the phone with tech support to reset my motem every 3 days. 

      I wanted to have the phone disconnected and save myself 25.00 a month, but without phone service I can't get internet...with current technology, this is ridiculous! My town will apparently never get FIOS so I am forced to start looking  to the cable company to see what they can do for me. It's a shame since I have never gone to another phone company since it was Bell Telephone.....Sorry Verizon but I work too hard for my money to give it to a company that isn't being as loyal to me as I've been to them!

Status: Clarification Needed
Could you elaborate more here?
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