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The title pretty much describes it all. I have an Android an was browsing the Android Market looking for FiOS apps and I came across the Verizon FiOS Digital Voice app. The app was incredible. It integrated with all of my contacts on my phone and it allowed me to do everything that I was able to do via PC. I'd love to see this on the iOS front. I have a couple mobile Apple devices (iPad, iPod Touch) and was disappointed not to see this. Additionally, if you guys do decide to implement this idea can it be integrated into the FiOS Mobile apps. I think it'd be much neater if everything was in one place. Currently you have to download a DVR manager app, and remote app. I don't think we should add on to this. Also I think My Verizon should be fully integrated into the FiOS Mobile apps instead of having to go to m.verizon.com.

 

Additionally, verizon.net email integration would be cool to add into the Verizon mobile apps. Comcast has all of the features above and it's really neat.

Status: In Progress
Buzz-Woody

Life easier

Status: In Progress
by Buzz-Woody on ‎05-16-2011 12:59 PM - last edited on ‎06-17-2011 12:30 PM by Admin Emeritus

While watching a variety of different shows, every once in a while a preview of an upcoming show appears.  I don't always have a pen/pencil handy to write down the name of a show that I would be interested in seeing, so when I go into the guide or search most of the time I have forgotten one part of the title & am unable to locate it.  I think it would be an improvement that while showing special programs coming up or movies coming up there should be an option to record the program/movie right from the preview.  This would make my life easier and I have discussed with several others my idea and they suggested I send it in.  Can''t hurt right?  Thanks for the opportunity.  Sometimes even a small idea is a big help for others.  Diane

Status: In Progress
We have the tech to make this go... but need to be able to operate that tech (i.e. matching the interactivity to the commercials that run on hundreds of channels, 24 hours a day).
Jezziye

Local News

Status: In Progress
by Jezziye on ‎09-04-2011 08:51 PM
Please add a 24hour local news channel, I want to know what is going on in my own actual neighborhood (Brooklyn, NY) Fios only offers channel 1 for local news which is based only Long Island. Fios you do know that you have customers in other locations right???? Accommodate them!!!!!!
Status: In Progress

Having to install MediaMgr on the PC just to use these features is a burden. Don't the cableboxes have built-in modems? It would be much more convinient if you could use these features without running your PC all the time.

Status: In Progress
The computer is used to transform Internet digital media formats into ones the set top box can decode. We are adding MP3 audio or h.264 (MPEG-4) to the set top box, which will enable some, but not all, Internet content to be decoded by the set top without assistance from the home computer... Flash video for instance will still need the home computer

You have a long list of features (call forwarding, caller id block etc) that you can click on for a description.. but amazingly, the command to invoke these features (such as *72) are just not there!!  Only for *69 because that is the name.  How can it be that you don't have a list of all the star commands available and prominently posted on your support website?!?!

 

In particular, I was looking for conditional call forwarding.  You call it forwarding when busy/no answer.  Only one of your customer support agents knew what I was talking about after multiple multiple calls and gave me the code (*92).  I found the description of it buried on your website after looking forever... but it didn't give the code (*92)!!

 

This should be published!!  Actually, you should allow this option in the options page.  it is more useful than the option you do have to forward certain numbers..  REALLY Verizon.

 

Comcast has voicemail transcription.  Verizon sales people said you have it too but you don't.  So I need to forward my unanswered calls to google voice because they offer the voice transcription.  I finally did it successfully after hours of research because you didn't list the star code!!  Please fix this!!  And teach your agents!!

Status: In Progress
I have referred this to our Verizon.com programmers to improve the search results to better provide links to the star codes list for both copper and FiOS Digital Voice.
gizzymac

upgrade capability of dvr

Status: In Progress
by gizzymac on ‎08-07-2011 09:37 PM

prior to moving to California, i was a very happy at&t uverse customer.  i was rather disappointed when i found out services are zoned here and that at&t was not the designated service provider for my area.  while verizon has decent service, the capability of the dvr significantly lacks that of at&t.  there are dvr's (as at&t uses) that allow for recording up to 5 different channels at one time, have SIGNIFICANTLY more storage capacity (we're talking at least 100 hours), more user friendly and "smart" controls for forwarding and rewinding, and easier remote access to dvr recordings from the internet.  better technology is available and i highly recommend verizon stepping up to the latest and greatest capabilities, or at least technology that's already been available for a couple of years...

Status: In Progress
Facebook_User

improved router with better wireless range

Status: In Progress
by Facebook_User on ‎02-01-2011 12:47 PM

An improved router would be great also. I'm currently piggybacking my Linksys router on your Actiontec because the wireless range is awful on the Actiontec. Something a little smaller would be ok too :smileyhappy:

 

-from Facebook

 

Status: In Progress
gfabianp

Media Access

Status: In Progress
by gfabianp on ‎01-07-2011 02:15 PM

I think Verizon should allow access to other media on one's home network without the needing the Media Manager software installed.

 

I have a NAS on my network and I'm able to stream content to my the via my PS3. It would be nice if I could stream content via my Verizon box without having to stream it through a computer that's running Media Manager software.

Status: In Progress
Yes. The set top boxes need tech called DLNA and the ability to decode some additional content types... both are in progress. Right with you on this one...
CRobGauth

Name STBs in FIOS Remote APP

Status: In Progress
by on ‎05-16-2011 07:37 PM

Just got the FIOS remote APP for Android. Connected to two of my STBs(have 4). They are just named STB1 and STB2. A month from now I won't be able to remember which is which. WOuld be nice to be able to name them in the APP (ie Bedroom, DVR, etc).

Status: In Progress
GustyK

VOD All you can eat

Status: In Progress
by GustyK on ‎12-23-2010 07:41 AM

I recently started my suscription with Netflix because is convenience, cheap and very rich in titles.

When I read in Verizon's website about Flexview, I thought you were implementing a Netflix-like suscription package.... but no.

Paying 2.99.to 5.99 (plus taxes) per title is a NO NO in my budget scheme, specially with the flexibility that Neflix provides.

 

So, Business managers... I'm sure you've  already thought in something similar (i didn't invent anything) 

Give customers what we are eating with no guilt... flat fee services.

 

Clue for Business manageres:: I'd pay $9 per month for a Netflix-like service within Fios suscription...

 

Status: In Progress

You already have options like Netflix and better depending on what content package you subscribe to...

 

Everything you see in On Demand and the live channels is destined for Flex View capability. There are over 15,000 titles that don't require an additional fee to view... and we are making them multi-screen.

 

Check out FiOS TV Central for content that is multi-screen fro HBO, TNT, TBS, etc

LumpyG

Remove/update eSata FAQ

Status: In Progress
by on ‎05-31-2011 01:22 PM

The eSata FAQ found here...

 

https://www36.verizon.com/fiostv/web/members/Help.aspx#Sec_18

 

...vontains numerous errors or omissions. The main one being that nowhere does it say IMG 1.9 is REQUIRED for you to hook an eSata drive to your DVR. Please delete or fix the FAQ, which (I hope unintentionally) deceives your customers.Thanks.

 

Status: In Progress
prisaz

Flex View available On Demand without downloading.

Status: In Progress
by All Star prisaz All Star on ‎07-24-2011 07:06 AM

Make all Flex View tittles available On Demand without downloading. Am I missing something here? It looks like many tittles are available via Flex View, but cannot be watched live. In the past I have seen tittles listed seperately as Flex View, and Non Flex View. What is the deal here? 4 different movies I wanted to watch last night, and I WILL NOT install the software on my PCs behind my second firewall. I guess I could use my OLD laptop for my Flex view PC, but what is the point? Another security hole.

Status: In Progress
Yes... in progress... stream to web browser...
dslr595148

Please deploy full SSL.

Status: In Progress
by All Star dslr595148 All Star on ‎11-02-2010 05:25 AM - last edited on ‎11-15-2010 12:20 PM by Admin Emeritus

The flaw that is addressed in http://www.grc.com/sn/sn-272.htm which is Security Now! with Steve Gibson, Episode 272, recorded October 27, 2010: Firesheep puts a lot of pressure on you to deploy full SSL.

 

For example by Full SSL, I don't just mean to log-in with. I mean,

 

#1 The site must allow users to browse & post while using SSL.

 

#2 For sending and receiving e-mail (it could be by web based e-mail or SMTP/POP OR even an IMAP client on their computer) using SSL.

 

#3 The site must allow users to browse, pay online while using SSL.

 

Status: In Progress
We are currently implementing SSL. We expect to be done over the coming weeks.

Verizon email is NOT encrypted between you and Vz's servers.  Whether you use Outlook or Outlook Express or go to the webmail.verizon.net web page to view your emails, the connection between you and Verizon is NOT encrypted.  It is NOT https (with s).

 

So, if you are in a cafe or airport linking to the web via WiFi, your emails can be sniffed and copied.  Maybe (just maybe) your user name and password sign-in is encrypted, but the following view of your email is NOT.

 

Please see the discussion and further hyperlink at http://forums.verizon.com/t5/Verizon-net-Email/Your-link-to-Verizon-email-is-NOT-encrypted/td-p/2957... .

 

Verizon should immediately encrypt this first connection, all the time, for all users, whether via an email app like Outlook or via surfing to Verizon's email web site.  Other ISP's and email providers have done so, and Verizon may be risking legal liability for negligence by dragging its feet.

 

Please forward this "idea" (actually a long-standing complaint) to Verizon's legal department.  This is NOT just a tech-network issue.

 

Thanks.

Status: In Progress
The login portion of webmail is encrypted. We support encrypted password on POP and SMTP. We will offer POP SSL and SMTP SSL sometime this year (this would encrypt the entire transaction start to finish) but it's not currently available.
Yenco

On Demand direct access from station I'm viewing

Status: In Progress
by on ‎03-27-2011 12:56 PM

Don't think I've seen a request quite like this.  How about adding an "On Demand Content" item to the "options" menu.  When you're viewing a particular station you could say... hmmm, I wonder if this show I just found on this channel is available on demand.  So you hit "Options" on the remote, select the "On Demand Content" and it takes you directly to a listing of what is available on demand from that particular station.

 

Possible?

 

Status: In Progress
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