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I noticed in another post with the same request that it was answered incorrectly.  My wife cannot believe that Verizon FIOS does not have the Hallmark Channel (240)  in high def.  I am now under pressure to switch back to Brighthouse.  There are now a number of great Hallmark Christmas movies on this channel but HiDef.  This needs to be changed as soon as possible.



Status: Duplicate

Digital Voice Call Blocking

Status: Duplicate
by TommyHG on ‎05-13-2013 06:19 AM

Two problems with call blocking in Digital Voice. 1) There should be a feature so you can dial a sequence of numbers (like *86 does to access vmail) and have the caller automatically added to the block list. It seems like unnecessary work to have to do it from the call log.  Which brings me to problem 2). We receive (several times a day) robo calls from 234567890. That's a nine-digit number that "add to call block" doesn't recognize as a valid number, so it won't let me add it.  System should be changed to allow blocking of any call, regardless of what number those robo morons dream up.

Status: Duplicate
We're looking at various options in regard to Call Blocking. Thanks for taking the time to share your input.

Fix Anonymouse Caller Rejection

Status: Duplicate
by on ‎02-15-2013 08:44 AM

Ever since switching from Vonage to VZ Digital Voice I have an increase in calls from private calls or unknown numbers even though I have incoming call block enabled.


If I purposely block my number it works but these other nusance calls from unknown number or private calls still get through.


If this is not fixed I may consider moving my phone back to Vonage.

Status: Duplicate
We're very sorry for any inconvenience. Anonymous Call Rejection will block calls from parties who have blocked their number. However, 'private' calls (customers who have chosen not to list their numbers) and 'unknown' calls (number did not pass) do not fall into this anonymous category. You may want to register again for the national 'do not call list' just in case your recent change somehow changed your registry. Go to to register. That may help to cut down the number of calls you are receiving.

Caller ID Idea

Status: Duplicate
by Good-Buddy on ‎10-18-2013 07:16 AM

I have Fios Digital Voice.  With the Fios Phone Book I can sync my names with different mail service programs, with the phone book in the cloud why can't it sync my names input with Fios caller ID to have Caller ID come up on my screen, TV and Phone, with my input names for cell phones instead of showing the state.  That would be a good add on for Digital voice. 

Status: Duplicate
Thanks for your submission. We are looking at this for a future enhancement

Phone - Need more help blocking robo calls

Status: Duplicate
by jackiel on ‎01-11-2013 10:54 AM

I keep getting robo calls lately from various companies about the NY Power Assist program. I'm in area code 914. I have filled up the 10 numbers in my block incoming calls list.

I am on the National  DO NOT CALL list - my number has been on that list since 2003 (verified this today), and I have filed complaints with them - but it seems like I have to file a separate complaint for each number the robocallers use. SIGH.


The robo callers keep changing the last 4 digits of the number they call from - I need to be able to block all calls from a given area code or area code and prefix - in this case (347) 502-. They are also spoofing the Caller ID - appearing as Gas Assist, Winter Rebate, Rate Approval, Benefits Pgrm, etc.

Also - I'd like to be able to use the "Do Not Disturb" setting in the following way: all calls go to my Voicemail except a "white list" that ring through. Due to an elderly parent - I really need the ring through, rather than sending all calls to Voicemail. Currently you can only provide "while list ring through" for 10 numbers with the setting that all other calls get a Verizon automated message (not a message you can change) and the calls do not go to Voicemail. I want the calls to go to Voicemail so I will have a record of who called - and can call back important calls I missed. OR if there is a reason the calls cannot be sent to my voicemail, let me edit the automated message so I can give a time to call back, or another number to call - like my cell, so callers can leave a voicemail there.


Thanks for considering my request.



Status: Duplicate
Thanks you for taking the time to post. We are looking into these suggestions.

I have verizon voice.  In order to go through and manage my voice settings, I have to go through multiple epileps inducing ads and multiple screens.  Make the interface fast and simple!!   The internet is fast everywhere except verizon!!

You can do better. Also allow call manager from your mobile app.


Your home control is a good example of what you do well. Great product.



Telemarketing. It is very simple. In a mannner similar to call intercept. allow a restriction that requires ( at our option) to do something like press # to connect.  RObocalls would be eliminated.

Status: Duplicate
For issue #1, if you have FiOS Digital Voice you can manage your voice settings by going directly to For issue #2, we do offer access to your account manager from a Droid and hope to have available from iOS in the future. For issue #3, we are also looking at Call Intercept for a possible future enhancement for FiOS Digital Voice.

Create an email address for Customer Support and Tech Support so we can email questions and issues without being on hold for over and hour.

Status: Duplicate

HD Channel Request

Status: Duplicate
by TraphillGuys on ‎01-14-2013 06:59 PM
I would be interested in seeing H2 and Cartoon Network in HD. We had these channels with our we previous provider.
Status: Duplicate
Thanks for your suggestion! Cartoon Network HD is already available on Channel 757. This suggestion for H2 already exist here:

Pandora Widget Duplicate requests.

Status: Duplicate
by on ‎02-28-2011 06:49 PM

Please combine the duplicate requests for a Pandora Widget. Some are marked duplicate but not locked and some are locked. There are a total of 27 requests for this great idea. Can we total all the votes under one idea? Although some might be duplicate votes, I think they should all count because Pandora smokes under Tivo, which I gave up. Pandora Pandora Pandora!


Joe I know you like this one. The free version does not allow you to do as much and is partially supported through restrictions on the number of songs you can skip, thus promoting the various artist's music from the studio labels. Also has a commercial or two now and then if I recall. But there is a subscription version that allows the user to do so much more. Verizon would probably be able to get part of the subscription fee if it were available. More revenue, but I would not charge more than what the other providers charge for the subscription version. It may be regulated by Pandora and you would just get a cut.

SurPeru I have asked for since I signed up with FiOS TV 6~7 years. Be Better than The ones with the sat. dish. All SD. I will pay you more money. Right now I must still pay them $43 for the minimum plan, in addition to what I pay Verizon. It made me look real hard at my renewal. Thanks for you concideration.


Audience Network 
Azteca America 
Caracol TV 
Ecuador TV 
Latinoamerica TV 
Mexico TV 
Sur Peru 
TV Venezuela 
TeleFutura (Oeste) 
Telemundo (Este) 
Telemundo (Oeste) 
Television Española (TVE) Internacional 
Teléfe Internacional 
Univision (Este) 
Univision (Oeste) 
beIN Spanish 
Status: Duplicate
As the majority of these have already been suggested, we ask that you use the search feature to find the original ideas and cast your vote there. Should you not find an idea related to a specific channel, feel free to suggest it as a stand alone idea.

FIOS Voice Mail Spam

Status: Duplicate
by sfk0615 on ‎05-03-2013 12:09 PM

Since switching to FIOS from Cox, we have received numerous voice mails with no message attached every single day - some days more than a dozen.  Virtually every one of these is from a robo call.  I can't use call blocking because of the limit on the number of different numbers these come from, and there are just too many of them to keep track of.  It is quite time consuming to manage these unwanted voice mails.  


How about modifying the voice mail protocol so that the caller must enter a digit or sequence of digits on the keypad before they can leave a voice mail.  This won't eliminate all of the unwanted (and normally empty) voice mails, but it should eliminate quite a few.  


The do-not-call list no longer works, so it's time for Verizon to do their part to help their customers with this real problem.  You've given us caller ID so we can just not answer unwanted calls, but that doesn't help if they caller allows their call to enter the voice mail system.  Without a more effective way to deal with this problem, I may have to resort to turning off voice mail completely. 

Status: Duplicate
We apologize for the inconvenience you've been experiencing. Although we would not want to make leaving a voice mail more cumbersome for actual callers, we recently implemented a change to the FiOS Digital Voice Mail system parameters to try to eliminate more of the 'dead' calls without messages so we don't save them. Hopefully, this will really cut down on the nuisance calls. You could also manage your voice mail from your online account manager. This way you could see the caller ID info for the call and just delete them without listening. Go to and use your 'My Verizon' user name and password. You can manaage many of your FDV features there.

fios tv

Status: Duplicate
by bossysaifong on ‎02-27-2013 06:58 PM

Please add  FEARnetHD  Funimation ChannelHD MoviePlexhd  Sony Movie Channel hd  TV OneHD TV Landhd Oprah Winfrey Network hd please add 1080p movies On Demand ?

Status: Duplicate
All of these channels have been suggested previously. Please use the search window at the top of the page to find open ideas on which you can vote and join the discussion.

Spam filter and whatever Spam detector is...

Status: Duplicate
by Squeeky on ‎01-31-2013 01:55 AM

Your Spam filter doesn't work AT ALL.  If I move it to Spam I don't want to see it anymore. But they're all back the next day. Half the time Verizon email chokes up even trying to delete them. Makes me realize Verizon is taking sides with and Walmart over me. You have competition and you need to be better than they're not.

Oh, and I'd rather not go through two pages of Verizon spam to get to my email. .

Status: Duplicate

Please Add TV JAPAN HD

Status: Duplicate
by LetsGoPens on ‎01-05-2013 10:38 AM

I'm from Japan living in Pittsburgh. And I have TV Japan, but the SD picture doesn't look good on my HDTV, Verizon FIOS HD Looks amazing. Me and my friends want to see TV Japan in HD, Verizon Fios offers TV JAPAN (SD). Please Offer TV JAPAN HD.  Dish Network and other cable providers offer TV JAPAN HD. TV JAPAN HD PQ is Amazing.  Please offer TV JAPAN HD.  Thanks!!

0 Votes


FiOS,    Please add more news channels like The Blaze,  RT, Press TV and some other news channels.   Fox News, CNN, and other channels are not always following our point of views.    People have rights to watch these alternative media channels.   If I had a satellite dish I would be getting these channels already.       Also  we need another Weather Channel added the Weather Channel is not covering local weather that much like they used to.  


Thank you.   


Adam E.  



Status: Duplicate
The ideas you have listed have all been suggested previously. Please use the search feature at the top of the page to locate the open ideas on each topic. There, you can vote and join the discussion!
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