Your FIOS voice mail isn't good.  Why not make it like the standard out there.  Both at work and with Verizon wireless, the number options are the same.

My biggest gripe is that after a message plays, you con't give me an option to delete it--as with verizon wireless.  I have to listen to it again and then press <3> while listening.  If I happen to listen to a message and wait just a second after it finishes, pressing <3> for delete puts me into some other mode.

Fix this and you'll make me an even more satisfied FIOS customer!

Kent S. 

I think the idea subject pretty much says it all!

I don't know if this is appropriate to post but when I was with Dish they had over 20 "adult" channel options available where in Verizon we only have I believe 2. Is there a way we can get  more of these channels?

Desperate need for Fioss Channel Guide for older folks who are computer/tv services illiterate.  Totally unavailable is downloadable channel lineup with 

  -  local channels  ABC NBC CBS CW and affiliates

  -  music choice channels  (can't find listing anywhere)

  -  the above listed in numerical order 

Please, you dug up this over-60 community for this great digital service, and some have gone back to Comcast to get a channel listing.

In the Email account manage section of the verizon account, there NEEDS to be a Password Change Option for the Sub-Accounts of the account.

https://www22.verizon.com/ForYourHome/MyAccount/ngen/pr/user/profile.aspx

If there are Sub-Accounts listed - there is no way to change the password to any sub-accounts.

Just came over to FIOS from Xfinicrap. Voicemails should be available in the email folder. That's the only thing I'll miss from over there. I could listen to voicemail, or view a transcribed copy in my inbox.

You used to have a way to stay logged in for two weeks.  That option appears to no longer be available.  Please bring it back!  Better yet, let me stay logged in forever.

Please update the channel lineups that can be printed online. The last update was 2010 and the Select lineup is not available. I understand I can view the lineup online and in the guide. I have an elderly parent that just likes to have a printed lineup in his hand to look at. Thank you.

How about adding the ability to ACTUALLY mange email accounts.  Add the function to change the password for the accounts email address.

Brighthouse does this very easily.  If a password is forgotten or the user wants to change it, it is just logon, choose the email account and change password.

Verizon FIOS does not have this option.  Please add this.

I just switched to FIOS from RCN, and have been very happy with your service overall. There is one phone feature I really miss: Call forwarding Busy Line/Do not answer. I found it extremely useful, and I used it every day. RCN has it,  my old Verizon landline had it; it has been a standard phone feature forever.

However, when I went to set it up on my new FIOS Digital Voice account, I discovered that the feature is not available to new subscribers. It is apparently still available in the FIOS switch, and existing users can still use it. 

Could you please make it available again to new users? Why not give FIOS customers more flexibility rather than less?

Or, if you don't want to advertise it on your website for some reason, could you put me in touch with someone who could "grandfather" me into the feature? It is so useful to me, that it may be a FIOS deal-breaker.

Thanks,

{edited for privacy}

Allow users of FIOS routers to see and control the number of devices connected to the router/wireless network. Meaning, make it possible to detect the number of users and the types of devices connected to the router and give the Administrator/owner of the network the ability to disconnect any unauthorized users. In my apartment complex for example, for at least a year people from the same complex  were connected to my router and I didn't even know it. If maintenance enters your home and gets the WEP key from the router, what esle can one do other the change the SSID and security to wap/wap2? 

The subject says it all. I combed through the management options before posting this so do please let me know if this obvious benefit exists already and that I just missed it. Thanks.

Verizon, please supplement your existing online guidance with the following info:

When setting up Internet E-mail Settings, after completing fields within the sections 'User Information', 'Server Information' and 'Logon Information', click on MORE SETTINGS and ensure that the following two actions are taken in addition to existing guidance:

(1) On the Outgoing Server tab, tick the box 'My outgoing server (SMTP) requires authentication' and then click on 'Use same settings as my incoming server'

(2) On the Advanced tab, choose 'SSL' in the dropdown choices under 'Use the following type of encrypted connection'.

Am I missing it?  If so, I'm not the only one - but is there a way to ONLY see the channels in the package we pay for?  *(Without having to manually go and put everything in to a Favorites.)