Your FIOS voice mail isn't good. Why not make it like the standard out there. Both at work and with Verizon wireless, the number options are the same.
My biggest gripe is that after a message plays, you con't give me an option to delete it--as with verizon wireless. I have to listen to it again and then press <3> while listening. If I happen to listen to a message and wait just a second after it finishes, pressing <3> for delete puts me into some other mode.
Fix this and you'll make me an even more satisfied FIOS customer!
I don't know if this is appropriate to post but when I was with Dish they had over 20 "adult" channel options available where in Verizon we only have I believe 2. Is there a way we can get more of these channels?
Just came over to FIOS from Xfinicrap. Voicemails should be available in the email folder. That's the only thing I'll miss from over there. I could listen to voicemail, or view a transcribed copy in my inbox.
Please update the channel lineups that can be printed online. The last update was 2010 and the Select lineup is not available. I understand I can view the lineup online and in the guide. I have an elderly parent that just likes to have a printed lineup in his hand to look at. Thank you.
I just switched to FIOS from RCN, and have been very happy with your service overall. There is one phone feature I really miss: Call forwarding Busy Line/Do not answer. I found it extremely useful, and I used it every day. RCN has it, my old Verizon landline had it; it has been a standard phone feature forever.
However, when I went to set it up on my new FIOS Digital Voice account, I discovered that the feature is not available to new subscribers. It is apparently still available in the FIOS switch, and existing users can still use it.
Could you please make it available again to new users? Why not give FIOS customers more flexibility rather than less?
Or, if you don't want to advertise it on your website for some reason, could you put me in touch with someone who could "grandfather" me into the feature? It is so useful to me, that it may be a FIOS deal-breaker.
Allow users of FIOS routers to see and control the number of devices connected to the router/wireless network. Meaning, make it possible to detect the number of users and the types of devices connected to the router and give the Administrator/owner of the network the ability to disconnect any unauthorized users. In my apartment complex for example, for at least a year people from the same complex were connected to my router and I didn't even know it. If maintenance enters your home and gets the WEP key from the router, what esle can one do other the change the SSID and security to wap/wap2?
Verizon, please supplement your existing online guidance with the following info:
When setting up Internet E-mail Settings, after completing fields within the sections 'User Information', 'Server Information' and 'Logon Information', click on MORE SETTINGS and ensure that the following two actions are taken in addition to existing guidance:
(1) On the Outgoing Server tab, tick the box 'My outgoing server (SMTP) requires authentication' and then click on 'Use same settings as my incoming server'
(2) On the Advanced tab, choose 'SSL' in the dropdown choices under 'Use the following type of encrypted connection'.
on 02-04-201310:48 AM - last edited on 02-04-201310:55 AM by AnnieS
FIOS TV software / fix or make it possible again that once I put it on FAVORITES 1, it stays on Fav 1 until I select a different favorites
We used to be able to put on favorites 1 - which I took the time to set up all of the stations I was okay for the kids to use. And they could search after a show and still be on favorites 1. Never having to worry about them seeing something they shouldn't.
Now every time you go to change the channel, you have to re- select favorites 1. Whoever changed this in your software, evidently doesn't have kids.
I seriously am considering dropping FIOS because of this. We have had to stay on top of the kids now and they can no longer switch stations safely on their own. HELP!