It looks like Verizon is seriously considering improving its Call Block feature. Here is another idea about how this could be done.
I was looking up a number on one of the websites where people trace nuisance calls and I came across mention of a service that some companies, including Cisco, are providing to their customers. It would be wonderful if Verizon would offer this.
Here is the description from PVT Telephone in New Mexico:
"The No Solicitation feature screens incoming calls between the hours of 9 am and 8 pm in your time zone. Callers hear an announcement similar to the following: “You have reached a number that does not accept solicitations. If you are a solicitor, please add this number to your do-not-call list and hang up now. Otherwise, please press 1 or stay on the line.” If the calling party is not on your priority list, they have the option of listening to the announcement or interrupting it by pressing 1 on their handset.
"You can add up to 25 directory numbers (505, 505-7XX, or 505-7xx-xxxx). Only incoming calls from these numbers are allowed to connect directly, with no announcement.
"You may review and modify the priority caller list by pressing a predefined number combination on your keypad."
And Cisco's very long and detailed description of their service is here:
Ability to have ALL CALLS go directly to voicemail without ringing the phone at all (not even the annoying 1/2 ring that disturbs your nap!). But even more importantly, have the ability to enter up to 10 priority call numbers which WILL go through and actually ring unfiltered. This would eliminate 99.9% of telemarketing annoyance as how many of them EVER have the nerve to leave you a voicemail! I really only want to get up from dinner or favorite TV shows to answer calls from those I really care about. Everyone else can leave me a voicemail or leave me alone!!
I have FIOS' TV/Internet/Phone Packageand switched over from Comcast recently. I am discovering the many features FIOS offers through their plan. I find that some of the most interesting and most useful features are the ones that take advantage of collaboration between your phone and internet accounts, TV and Internet, and TV and Phone.
A few things that Comcast offered that I really liked that it seems Verizon should offer as well:
Digital Voice Mail Feature - While FIOS' Digital Voice offers some neat features like simultaneus ringing and listening to your v-mail from anywhere in the world by signing into your account, their was one feature I truly enjoyed with Comcast that FIOS does not seem to support. I used to have my young nephew call and leave messages (because kids just say the Darnest things or whatever Bill Cosby used to say). On Comcast, I could save these messages as digital WAV files in an instant, saving the message digitally for archiving into the future. Why not on FIOS? It will playback the messages after a few java applets get through, but no easy way to save. Your COMPETING with Xfinity, why not add this simple feature?
Text Messaging Using your Digital Voice Home #- Again with Comcast offering the ability to send and receive txt messages for a given period of time when you have this function/window active on your computer (Once the window is closed, I didn't see anyway to continue receiving any txts to your home#, although features could be set up to control this feature). This was useful because sometimes you don't want someone to have your cell# and be able to bother you with return txts in the future. Its a great tool for one-time txting where you just don't want to talk to this person via txting in the future! Why can I find no such functionality on FIOS?
I'm sure their are a list of features that FIOS DV offers that Xfinity does not, but I find little use for those features, as does the average consumer I would guess. So why not put some effort forth to make these features that Xfinity already offers available. They have a wide appeal and with FIOS' already existing advantages in pricing and Internet speeds, why allow the competition to have these abilities that may make the difference for some consumers when deciding on which service to choose?
Eliminate this rule, as there is no reason to not allow notification on calls and also allow blocking capability.
"You have requested to turn the Call Notification Always feature On, but currently the Incoming Call Block - Reject Calls from Certain Numbers feature is turned On. You may not have these two services On at the same time. Do you want to: Turn Call Notification Always Onand turn Incoming Call Block - Reject Calls from Certain Numbers Off?"
Multi-room DVR is a great feature, but right now I can't use it.
Why? Because the present cost of my internet and tv is so high from FiOS it's difficult to justify adding more cost. In order to get the package I want, I have to pay for the highest possible service. The downside is that it's put my cost over $150 a month for cable and 2 hd dvrs. That's a lot of money. I can't justify more money spent on a service that's pretty common with dishes. How can I get the service I'd like without adding additional fees? How can FIOS service be more competative pricewise? How do I get the "free liketime multi-dvr" package without having to beg a sales person?
I am a early adopter of FIOS and absolutely love everything I get from a service quality standpoint, but the cost association is brutal. Some of the optional services need to be bundled into these packages for existing customers in order to KEEP US customers.
AT&T's U-Verse has the ability to record 4 shows at once and I think Fios should have this too. I know it would be some kind of equipment upgrade, but it's worth it. There are a lot of times where I am recording 2 shows and watching something else and I am forced to watch one of the shows/movies I am dvr'ing even though I wanted to wait to watch it.
It would be great if you were to add the functionality to turn off the Set top box via a sleep timer or Scheduled On/Off timer.
I like to fall asleep with the TV on, my TV has a sleep timer but when that goes off the STB continues to send audio to my theatre system which will often times wake me up when a loud commercial comes on. (Theatre system doesn't have a sleep timer also)
Considering all of the great features FiOS has over comcast I'm surprised that the STB doesn't have this basic functionality.
Otherwise,.... Thanks for the great content, functionality, and service. Top notch work!!!
on 04-13-201301:07 PM - last edited on 04-13-201301:15 PM by ElizabethS
I know Verizon has long been good at engineering -- I am very happy with most of engineer products from Verizon so far, except some of them.
I wish I could, not far from today, I could download a SoftPhone software from Verizon website, or from my account, install my PC and iPhone, so that I can use my address book either in my PC or iPhone or even on Verizon account, to call anybody in the world. Today, I can do this only from the following combination: 1) my verizon home phone, 2) Google voice, 3) my iTalkBB phone 4) my iPhone softphone apps from a) Google voice, b) iTalkBB, c) Skype --- I believe verizon has the capability in doing those all!!!
The benefit I may be able to gain is to use only one phone number to dial out so my friends or customers will not need to think about dialing or texting me which numbers.
I can share with you that right now, I don't give out my verizon phone number since the Verizon function is not rich enough even though it has the great calling features today, such as "Simultenious Ring", "Forwarding" and" and "Follow Me". I am using Google Voice virtual phone number to forward back to my Verizon home/Soho phone number to do it, this way, Google Voice has all of the "Simultenious Ring", "Forwarding" but not "Follow Me" function, but much more, such as text message, phone logs, especially SoftPhone on my PC, iPad and iPhone, no matter where I am, at home, in office or in a hotel in anywhere in the United States or out side the country, people on see my Google phone number, or only need to remember my google phone number. I hope Verizon can get into this tech world and do better than Google Voice.
See -- here I can only use my Verizon phone when I am physically at home, not I don't want to give this number out in case other people call me that I am not able to answer.
My idea would be to have a docking station or an app that would allow me to forward my cell calls to my home phones. I know a lot of folks have removed their landlines and use just a cell phone, well now they have their homes still hardwired for a landlines but no service....why not tap into that and allow the cell to connect to the landlines wire and be able to use regular home phones to answer and dial from your cell? The convenience would be outstanding and I believe it is a service being offered by no one else. I've been a longtime user of Verizon (20+ years, my father started me with Verizon) and I'd like to continue on with this service, but need to keep ahead of the competition!
So, long story short. I don't have a cable service right now. I don't watch enough TV to support it frankly. What I do have is a Hulu Plus account that streams through my XBox, and that does me just fine. But, I would like something better if it became available.
So I looked at FIOS, and I liked what I saw, but since I live in West Des Moines, the service as a whole isn't available. I really wouldn't want the whole package, I'd just like what's available through the XBox portion.
Have you folks considered putting together a small package that would be available just for XBox customers with no other aspects? (no home box or anything) Because I can't warrant dropping $80 a month for it when I could just go get cable if that's what I really wanted. Something like $20 / month for Xbox access would be perfect, but it doesn't appear that option exists.
How about a SMART DVR that will automatically adjust the recording time of a show that has been delayed, or may even start early, due to such prior events as sports games being televised that never end on time. As it stands now, we have to set the DVR to record one or two, or more, programs both before and after the desired program to make sure the one we want gets recorded.
Then, to view it, we have to fast forward through those unwanted programs to find the beginning of the one we really want to view.
Verizon's current level of experise should certainly allow for such a feature.