I even had/have a ticket with Verizon to DELETE all my WEB Files. Was supposed to be completed by 10/2 - it was not. So I got online with Verizon and they stated the SERVER Team would finish up the removal on Monday 10/3. Well it is now 10/4 and I still have 13MB of files in my Personal Web Space which means I will be charged $5 for being over 10MB
VERIZON - WHY IS THIS SO DIFFICULT!!???!!???
Here is an idea, stop making broken promises.
If you promisse to do something, you better do it on schedule.
Failure to do what you are saying you are going to do when you say you are going to do it, is not an option.
If you fail to do so:
#1 Users seriously might consider canceling service with you.
#2 Users will go to other ISPs.
#3 And they will complain about the bad/horrible customer service, which makes your ship sink ever more. ex: Users will tell other users not to bother to sign up with you and tell other users who have Verizon Service to cancel too.
Foxphilly29 is severely needed in Sussex County, DE. Never in my life, living at the beach, have I been unable to watch the eagles, until I got Verizon fios. Many people from the Philly area live and vacation in southern DE, not to mention the locals that support Philly sports. Kent County in Delaware has Fox21 Delmarva out of Salisbury MD., and Foxphilly29. NCCO has just Foxphilly29. We in Sussex county only have Fox21 Delamarva and again, Foxphilly29 is severely needed.
All of your competitors in my area, provides Foxphilly.
I have one suggestion! Right now you guys in international programing packages offering Balkan package with two channels in that package (NTV Hayat and BN TV). These TV stations now sign deal with IPTV service called BosnaTV and they give them rights to offer these channels through their service together with other station from Bosnia in USA. I was wondering if you guys can get in touch with that company and get those channels in Balkan package and offer it to Verizon Fios customers. That company offering around 30 channels from Bosnia on Bosnian language. A lot of people getting it directly from that company but I think is little bit inconvenient for people that already have Fios in their home because you have to pay two bills for Fios and that company and you have to get one more receiver from them that you have to put somewhere around your or on you TV. I personally and most of my friends witch have Fios will like to get these channels from you guys directly so what I'm asking is can you please get in touch with these people and get us these channels in Balkan Package.
When one/a person, adds Mac addresses into the MAC Address list. It works just fine. However when you came back later in a new session with the Router, and add an extra one or more Mac addresses, the firmware deletes all the previously entered addresses and stores only the new ones added in this latest session. Very Irritating.
Suggest that you fix the bug to not overwrite / clear all the existing Mac Addresses, AND/OR allow a long string of Mac addresses to be pasted into the add field, with addresses separated by another delimiter character, like space or '/'. In this way one can maintain a list of valid Mac addresses in a notepad txt file and simply cut and past once.
I couldn't figure out how to access the movie list in the right hand column after using the keyword search feature on VOD. It appears that tech support couldn't figure it out either. However, my wife "broke the code".
Once the movie title appears in the right-hand column, one must navigate to the last letter in any keyboard row. Then one must press the > button to access the specified movie. It was not intuitively obvious for one to do that. Recommend that Verizon add these instructions to the Search feature on VOD.
Also, when using "Browse All", one must scroll through many movies that are listed alphabetically. Recommend that Verizon program an alphanumerical list, i.e., 0-9 and A-Z, that would allow a user to jump directly to the title of the movie. For example, if one wants to find a movie with the first word "The...", one could select the letter "T" or "Pirates of the Caribbean", one could select the letter "P". This capability would certainly make finding movies much easier.