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verizon area

Status: New Idea
by brandonc388 on ‎08-17-2014 05:35 PM

i had verizon til i moved to a better apt and now that i have moved we cant get verizon in this area and now have to deal with a horrible comcast!!! Verizon PLEASE get tv and internet service to the 23075 Zip code this is painful dealing with a crappy internet,tv, and Customer serive that comcast brings to the table. Help a grateful old customer to return to you.

0 Votes

Add El Rey and Funimation network

Status: New Idea
by Tito52306 on ‎08-03-2014 12:23 PM
I used yo watch funimation all the time on fios. My son watches it on PC, but I preferred it being back on fios. As well as El Rey network which is on dish, comcast, and direct tv. I want to watch the shows on that channel. Mostly the FROM DUSK TILL DAWN SERIES. Hopefully fios will get them soon. I love their internet speed and channel but I will like it to get better.

This has been very aggravating since Optimum has this functionality built in. 


Verizon finally put in a "block by date and time" which is quite useful because we have young children and we want to set a block so the kids aren't getting up early in the morning to watch TV without parental permission.  (I mean sneaking out of bed at 5am to watch TV unsupervised until a parent gets up)


With Optimum - if I set up a time restrcition I could unblocked the TV (to let the kids watch or for me to watch the news as I'm getting ready for work) and the system would automatically re-set the block so the next morning the kids would be faced with a locked TV, unless a parent unblocks it again.


With FIOS - if I unblock the TV, you have to remember to re-enable the block or else the TV stayed unblocked.  So, that means I unblock the 5am to 7am timeslot to watch the early news for 10 minutes...I forget to re-enable the block...I have a kid on the couch the next morning watching cartoons at 5am.


My wife has asked me several times to dump FIOS because of this lack of funcationality.  It is that important to us.  (Please keep all the comments about my kids not listening to me to yourself...I know I'm not the only one that has this issue).  Technology should be able to do this for us.  And Optimum (and I assume other Cable companies) figured this out years ago.  I've lodged suggestsions via the customer support phone line many many times.  I am hoping by posting it here there will be more traction and maybe others will suggest/support this upgrade.  Every 3 months or so my wife


Thanks to anyone who contributes to the post or helps gain some clairty aound this issue.  After this gets solved then I'd love to get some clarity as to why I can't watch any live TV channel (any channel, not the select 75) or access my DVR from my mobile devices when they are connected to my FIOS router....  I seem to be awfullly needy today...


Quantum System Recordings Files

Status: New Idea
by jmadison1 on ‎07-31-2014 04:20 PM

The new Quantum recordings system needs to have a file option so that you can segregate the recordings and easily find them when you want to play back rather then just clumping them all together.


Merge All Accounts

Status: New Idea
by ItMakesSense on ‎07-28-2014 01:20 PM

I have been a customer with verizon wireless for many years. I recently signed up with verizon fios television and internet. It's inconvenient to have two different online accounts for each of these services. I wish I would have been able to add on the residential services with my wireless account and combine them into one bill. 

0 Votes

please either make a separate app for live stream tv for Verizon wireless users,  or make iat a separate option for us.   as a verizon wireless consumer i would like the ability to watch live tv on my mobile device and then mirror that to my TV or compatible viewer.       i wish i could just pay a small fee for that option on my mobile device, with out having to buy fios tv and have local channels  

0 Votes


Status: New Idea
by oluwafisayoo on ‎06-07-2014 01:02 AM

Pls make the fios tv app available on the 2014 h series samsung led tv (un40h5500)

Dear verizon Research team,

My self Rajender,

According the population in the three major countries(India,US,China).these are major markets for any organization.

The idea is wireless universal digital settopbox for home tv application.(its like mobile phones iphone,

samsung, sony,nokia,  devices will acess any wireless network).In the same way digital set top box has to access all wireless networks in tv application.





0 Votes

router parental conrol inporivments needed

Status: New Idea
by kim1 on ‎05-06-2014 01:02 AM

Can you add web logic to your my account secton so i can view some of my fios router controls like parental controls and see a hisery of websites being used by which computers. Also add a setting where i can block specific websites from being used either indefinatly or buring a specified time frame. Also those routers who can run a guest ssid can you add contrils to block specific websites for those users as well either by content type or by specific website so that i can control how my network is being used. Please work with you paters who provided the routers to inproe the fireware and desing newer routers as well to support better tools for us as well as tools on your website so the router can be clound coneted to my account. Also when a site is blocked can you have a request for access buton which would pull up a form which they would ener the reson they need acess and then i would recive a email of the request and i can decided to allow or revoke the access. Also can you have it where if i allow aces to have it where the router would automaticly forse a refreach of the original url so that time is saved so the user would know they have full access.

I found out Verizon is able to access any information and setting in the FIOS router in my house even when all passwords and settings accessible to the user in that box have been changed. I found this this when I tried to pay my Verizon Bill (I have FIOS TV and Internet service) and found out displayed on my web page the SSID of my home Wi-Fi for which the broadcast has always been “disabled”. By clicking “unhide” it also displayed my home  Wi-Fi password on the same web page. I was confirmed the protocol used is CWMP which the user has no way to block  on the router.

It is similar to an owner renting a place and keeping a back door, or copies of all the keys (even of the safe inside the house) without telling the tenant, without allowing him to change any locks, and getting into the house to do some updates/modifications without the tenant’s authorization.

Verizon should at least provide an opt-out option preventing them to have access to our private networks and not to provide "what they call help" to customers against their will.

0 Votes

making it easier to view anything

Status: New Idea
by pspono on ‎11-23-2013 03:10 PM

I received an email sayng ElizabethS has sent you a message...well I could not find ENVELOPE ICON..nor could I find where to stop these emails just to see if I could..1 HOUR I spent and read from email and got nowhere...almost like the double talk I got from signing up saying "we are cheaper that cox"..was that a revelation when it was actually more. Why do you make it so difficult to do anything in this site..actually don't why I bother to complain because it is actually easier to change providers then to get an answer off Verizon...Why not make links go to private message instead of having to fish for it.


on demand only service

Status: New Idea
by ulises on ‎11-22-2013 09:47 PM

Heres a thought why dont you make a type of ON DEMAND only service include all new pay movies and preamium channels movies and series without subscribing to channels  and include every on demand available. You can call it On Demand preamium, which includes all on demand movies, all on demand new movies, all on demand preamium channels and any oher channels that offer on demand but without the regular or other cable channels just a strictly On Demand 

I love cooking shows, but the Food Network is godawful. There is superior programming on The Cooking Channel and PBS. It would be fantastic if I had access to those channels via the app. We have the channels through FiOS anyway.

Your German International channel,DW is in German.  It is also available in English.  Since it is desugbed for U.S. audiences we could understand it betteer if it was received in English.  Why don't you conctact DW and use the English version.


Be honest

Status: New Idea
by keyspan on ‎10-23-2013 03:54 PM

How about the idea of being honest in sales/marketing!  Don't sell one package, then move some prime channels into a more expensive package forcing people to upgrade their plan.  One buys a TV package because of the channels and shows in that package.  Bad practice, and certainly deceptive to then change that resulting in one having to upgrade to get the same shows they originally purchased.


I am really displeased about this and just might go back to Time Warner  Have been with them for 10 years and they never did that.  I got suckered into FIOs sales and marketing ploys.

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