With all the technology that Verizon has, I would think they could find a way to change my payment due date from the end of the month to the beginning of the month when I pay my bills and my checks come in. When I requested this, customer service told me it was mpossible to change my due date unless I changed my telephone number. This is a great inconvenience to me, and I would change service if the building I live in was not rewired for Verizon.
Please leave all of the episodes on VOD available to watch. I have recommended several shows to friends ie; "The Walking Dead", "Missing", are the two that come to mind. But, when I go to VOD either the Pilot or the first few episodes are missing which ruins the series because I don't want to commit to a show without being able to see how it started.
I have a close relative who has recently been incarcerated. I would like to stay in contact with him,but recently found out that fios doesn't accept collect calls.I would like to suggest that some time in the near future you add this option like some of your other competitors.
Comc@st is the current provider. Their contract has ended as of the first of this year. They have awful service, awful prices, awful customer service, and has yet to make an appearance to the city council to find out why any of the system upgrades have not been completed. They've had 15 years to do it, and have done almost none. This is my idea, and a great one if your service would come to Shreveport, LA.
Although I am on the "Do not call " list, I still get more than my share of unwanted calls. I already have ten numbers on my blocked list, why can't the numbers allowed to be blocked expanded to a larger number?
I would REALLY like to be able to block calls by the Caller ID name instead of just by number. The telemarketer and telebeggar scum have gotten smart and call from a variety of numbers to get around the simple number blocking.
One of my frustrating problems with Fios is the remote control; the device has to be pointed right at the box if not it will not work. I switched from Dish Network where the remotes worked with FM signals and I could use it from one room to the other, thru walls, not directly pointed at the box with no problem whatsoever. I think it is time for the best cable company in the world to go back to basics and make everybody happy. Please let me know what you think about the idea.<br>Victor Sacramento Monteiro<br><br>
Hallmark Movie Channel needs to be added to all of the packages!! its so silly that to get just the one channel I have to go down a package but sacrafice other channels we do watch!! exspecially since we get the channels around it.
It is the one channel verizon needs to add since hallmark has changed it line up so much in recent months, and the parts we like the best the movies are not shown very offten. Thank you.
I just resubscribed to Verizon after leaving Comcast. I expected speed dialing to be available since it is listed as a feature, and I had it when I was a Verizon customer before. When I tried to set it up, I discovered that it has been dropped for new customers. It was one of my favorite features that I did not have to think about but just use. Why would you drop such a convenient feature? Please restore it.
Currently the DVR begins recording approximately 30 seconds before the actual show begins and ends about 30 seconds before the show ends. Why can't the DVR start/stop times be synchronized with the actual start/stop times of the scheduled shows?
Ok, I just set up my FIOS Digital Voice Service. I was able to set up voice mail forwarding to email (.wav attachment) without any problem, and it seems to work fine. I check all voice mail by listening to the email attachments on my smartphone, and I never dial into my mailbox or by logging onto the My Verizon website.
Coming from AT&T, however, there is one thing that I think I will miss - the option to automatically delete those voice mail messages that are forwarded as email attachments. Without that option, my voice mail inbox is going to fill up and I will have to log into the My Verizon site every so often to delete messages I have already listened to.
So, my suggestion is this: In the event the "Attach voice mail in email alert" option is selected, I would love to see an additional option that says "Delete original voice mail".
Currently, when the LOCATE ME feature is turned on with, say 3 rings, then the home number rings 3 times, then a "THE PERSON is being LOCATED" message comes on, before the so-called located phone number rings.
Is there a way that we can turn off that message. I think the call-forwarding action should be completely seamless. The caller should not need to know that the call is being forwarded.