bydank6909-16-201309:59 AM - edited 09-16-201310:21 AM
Maybe I'm the only one that feels this way, but how about getting rid of the added taxes and fees that you charge your customers for your service. Some of these taxes and fees should be paid by Verizon and not pond off to your customers.
Although I am on the "Do not call " list, I still get more than my share of unwanted calls. I already have ten numbers on my blocked list, why can't the numbers allowed to be blocked expanded to a larger number?
Please leave all of the episodes on VOD available to watch. I have recommended several shows to friends ie; "The Walking Dead", "Missing", are the two that come to mind. But, when I go to VOD either the Pilot or the first few episodes are missing which ruins the series because I don't want to commit to a show without being able to see how it started.
I would REALLY like to be able to block calls by the Caller ID name instead of just by number. The telemarketer and telebeggar scum have gotten smart and call from a variety of numbers to get around the simple number blocking.
One of my frustrating problems with Fios is the remote control; the device has to be pointed right at the box if not it will not work. I switched from Dish Network where the remotes worked with FM signals and I could use it from one room to the other, thru walls, not directly pointed at the box with no problem whatsoever. I think it is time for the best cable company in the world to go back to basics and make everybody happy. Please let me know what you think about the idea.<br>Victor Sacramento Monteiro<br><br>
With all the technology that Verizon has, I would think they could find a way to change my payment due date from the end of the month to the beginning of the month when I pay my bills and my checks come in. When I requested this, customer service told me it was mpossible to change my due date unless I changed my telephone number. This is a great inconvenience to me, and I would change service if the building I live in was not rewired for Verizon.
I have a close relative who has recently been incarcerated. I would like to stay in contact with him,but recently found out that fios doesn't accept collect calls.I would like to suggest that some time in the near future you add this option like some of your other competitors.
Hallmark Movie Channel needs to be added to all of the packages!! its so silly that to get just the one channel I have to go down a package but sacrafice other channels we do watch!! exspecially since we get the channels around it.
It is the one channel verizon needs to add since hallmark has changed it line up so much in recent months, and the parts we like the best the movies are not shown very offten. Thank you.
Currently the DVR begins recording approximately 30 seconds before the actual show begins and ends about 30 seconds before the show ends. Why can't the DVR start/stop times be synchronized with the actual start/stop times of the scheduled shows?
Ok, I just set up my FIOS Digital Voice Service. I was able to set up voice mail forwarding to email (.wav attachment) without any problem, and it seems to work fine. I check all voice mail by listening to the email attachments on my smartphone, and I never dial into my mailbox or by logging onto the My Verizon website.
Coming from AT&T, however, there is one thing that I think I will miss - the option to automatically delete those voice mail messages that are forwarded as email attachments. Without that option, my voice mail inbox is going to fill up and I will have to log into the My Verizon site every so often to delete messages I have already listened to.
So, my suggestion is this: In the event the "Attach voice mail in email alert" option is selected, I would love to see an additional option that says "Delete original voice mail".
Comc@st is the current provider. Their contract has ended as of the first of this year. They have awful service, awful prices, awful customer service, and has yet to make an appearance to the city council to find out why any of the system upgrades have not been completed. They've had 15 years to do it, and have done almost none. This is my idea, and a great one if your service would come to Shreveport, LA.
Is there any chance Verizon can change their pricing policy for CableCARD to compete with a policy of that like Comcast's?
This is a big problem for trying to eliminate monthly rental fee's from the bill by purchasing 3rd party devices - TiVo's, PC CableCARD tuners, Moxi, CableCARD TV's, etc...
Comcast doesn't charge for CableCARDs unless you add more than 1 card on the same device.
I think that's the best policy to have because it's not the end user's fault that they have to rent these cards from their provider just because the provider chooses to encrypt the majority of their channels. The customer should not have to pay access fees to use a device that they own with a service that they're already paying for.
If Verizon changed their policy on this to mirror or better that of a provider like Comcast, it would make Verizon FiOS TV even more attractive of a solution for customers trying to get the most out of their TV watching experience.
Currently, when the LOCATE ME feature is turned on with, say 3 rings, then the home number rings 3 times, then a "THE PERSON is being LOCATED" message comes on, before the so-called located phone number rings.
Is there a way that we can turn off that message. I think the call-forwarding action should be completely seamless. The caller should not need to know that the call is being forwarded.