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Enter New Idea

Using the existing call feature, I would like to block all calls with unidentified caller ids.  Unfortunately, I have a number of relatives who have blocked the transmission of their caller ids for privacy reasons.  I would like to be able to enter their numbers as calls I would allow even though I have the unidentified caller id feature activated. 

As other posts have pointed out, individually blocking 10 digit numbers is useless for stopping spam type calls.  I think the reverse situation where all but allowed numbers with unidentified caller ids are blocked would be useful.

Status: Not Likely
Unfortunately, it's not technically possible to allow some 'unknown' calls through since the callerID is not coming through to our equipment. Perhaps those callers can unblock their callerID when they call you?

Although I am on the "Do not call " list, I still get more than my share of unwanted calls.  I already have ten numbers on my blocked list, why can't the numbers allowed to be blocked expanded to a larger number?

Status: Not Likely
Though a great idea, this would require upgrades to the existing wireline switches. Current focus right now is in support of FiOS.
prisaz

Partner with TIVO

Status: Not Likely
by All Star prisaz All Star on ‎08-01-2010 08:16 AM

Enough said.

Status: Not Likely

Ok, I just set up my FIOS Digital Voice Service.  I was able to set up voice mail forwarding to email (.wav attachment) without any problem, and it seems to work fine.  I check all voice mail by listening to the email attachments on my smartphone, and I never dial into my mailbox or by logging onto the My Verizon website.

 

Coming from AT&T, however, there is one thing that I think I will miss - the option to automatically delete those voice mail messages that are forwarded as email attachments.  Without that option, my voice mail inbox is going to fill up and I will have to log into the My Verizon site every so often to delete messages I have already listened to.

 

So, my suggestion is this:  In the event the "Attach voice mail in email alert" option is selected, I would love to see an additional option that says "Delete original voice mail".

 

Any chances?

Status: Not Likely
Thanks for the suggestion. We would be reluctant to automatically erase voice mails in case the email failed for some reason or the user accidentially deleted the email before hearing it. You can use a Droid app or your FiOS TV to access your account and delete messages. Your mailbox does have a 50-message capacity so it would take a while for your mailbox to fill up.
Zero

Change Verizon's CableCARD pricing policy

Status: Not Likely
by Zero on ‎11-25-2011 04:12 PM

Is there any chance Verizon can change their pricing policy for CableCARD to compete with a policy of that like Comcast's?

 

This is a big problem for trying to eliminate monthly rental fee's from the bill by purchasing 3rd party devices - TiVo's, PC CableCARD tuners, Moxi, CableCARD TV's, etc...

 

Comcast doesn't charge for CableCARDs unless you add more than 1 card on the same device.

 

I think that's the best policy to have because it's not the end user's fault that they have to rent these cards from their provider just because the provider chooses to encrypt the majority of their channels.  The customer should not have to pay access fees to use a device that they own with a service that they're already paying for.

 

If Verizon changed their policy on this to mirror or better that of a provider like Comcast, it would make Verizon FiOS TV even more attractive of a solution for customers trying to get the most out of their TV watching experience.

Status: Not Likely
As long as there is a requirement to ensure that the distribution of content is done securely, there will likely be some charges related to the systems that ensure that.
VSM

Change remote controls from Infrared to FM

Status: Not Likely
by VSM on ‎01-06-2011 09:13 AM
One of my frustrating problems with Fios is the remote control; the device has to be pointed right at the box if not it will not work. I switched from Dish Network where the remotes worked with FM signals and I could use it from one room to the other, thru walls, not directly pointed at the box with no problem whatsoever. I think it is time for the best cable company in the world to go back to basics and make everybody happy. Please let me know what you think about the idea.<br>Victor Sacramento Monteiro<br><br>
Status: Not Likely
We are using something better than RF... which would be wifi... grab a smart phone or something like an ipod touch... and you are ready to rock and roll... RF is so 1990's... live in the now :smileyhappy:
RSmith2

Block Calls by Caller ID Name

Status: Not Likely
by RSmith2 on ‎01-05-2011 02:57 PM

I would REALLY like to be able to block calls by the Caller ID name instead of just by number. The telemarketer and telebeggar scum have gotten smart and call from a variety of numbers to get around the simple number blocking.

Status: Not Likely
We appreciate your frustration. They sometimes even change their name associated with different numbers! Blocking by name is not technically feasible. Sorry we can't accommodate your request.
medvo

Movie rental duration

Status: Not Likely
by medvo on ‎08-22-2011 05:43 PM

 

It's 8PM. I want to see a movie. I rent a 2.5h HD movie for $6.

 

Now it's 9PM and I'm tired. I hope to finish the movie tomorrow. But ... I can't. The rental is good for 24 hours only. That's ridiculous. Sorry I have to work tomorrow. The earliest I can sit down to finish my movie is 8PM-9PM. By then my rental is gone.

 

Make it at least 2 days!!!

 

Thanks,

M

Status: Not Likely
This is up the to movie studios... and while a few of them might be receptive... most will not be.
dkhieu88

Modify LOCATE ME feature for home phone

Status: Not Likely
by dkhieu88 on ‎02-09-2012 09:09 AM

Currently, when the LOCATE ME feature is turned on with, say 3 rings, then the home number rings 3 times, then a "THE PERSON is being LOCATED" message comes on, before the so-called located phone number rings.

Is there a way that we can turn off that message. I think the call-forwarding action should be completely seamless. The caller should not need to know that the call is being forwarded.

Status: Not Likely
Appreciate your feedback. We probably would not eliminate the message because most callers are used to calls being answered after 3-5 rings with voice mail or answering machines. With Locate Me, they could hear considerable more rings and hang up without an alert that the system is trying to locate you. You could use Simultaneous Ring so your callers won't hear any kind of message but the ringing cycle would be like they are accustomed to.

Currently the DVR begins recording approximately 30 seconds before the actual show begins and ends about 30 seconds before the show ends.  Why can't the DVR start/stop times be synchronized with the actual start/stop times of the scheduled shows?

Status: Not Likely
We used to start the recording exactly at 8pm if that's when the show says it started... and guess what... lots of customers complained the shows were being chopped... we get way less complaints with this bit of a buffer... but as always a preference setting that let's you tweak the default is the most preferred... we'll see if we can offer the setting option in 2011
fttp4me

FiOS Movie Night

Status: Not Likely
by fttp4me on ‎12-02-2011 04:42 PM

Ok so my family has kind of gotten into the whole Friday night FiOS movie night thing, and we like the reduced rental price of $2.99 for the movies offered.

 

Some weeks though we don't like the selection being offered, and at other times we do want to watch the movie but we can't watch it specifically that Friday night because we might have other things going on.

 

I know I can rent the movie at anytime for the regular rental price of $5.99 for HD, but I refuse to pay that because I currently am subscribed to Ultimate HD with all the premium channels and I know eventually the movie will be on one of those networks and I can watch it for free.

 

My idea is this:

Can you let me choose any 1 movie I want from On Demand for the reduced price of $2.99 on FiOS Movie Night instead of forcing me to have to pick one from the selection Verizon chooses.  That way I never have to be concerned about whether there will be something worthwhile watching or whether I will miss an opportunity to view a movie I really want to watch at the reduced price.  To some the extra $3 a movie is no big deal, but I already pay Verizon over $200 per month, and giving me the option to pick any movie I want at a reduced price on Friday night would be a really nice gesture, plus you might actually get more On Demand rentals that way. 

Status: Not Likely
We work with many different programming partners so we may provide the most complete VOD offering. Movie Night is a really great opportunity for them, and us, to highlight great movies we together wish to promote to customers who may wish to watch them. It's important to understand this as what you are really seeking, the way I read it, is an across the board discount by day of week. This would not meet our needs, or those of our film partners, where we are seeking to draw attention to individual titles and understand that the volume of viewership which results will more than make up for the discount which is offered. SO while we understand what you are asking for, its pretty unlikely we will make an offer like the one you are asking for.
dslr595148

Keep classic e-mail interface and allow choice

Status: Not Likely
by All Star dslr595148 All Star on ‎01-19-2011 06:51 PM
Status: Not Likely
If you have elected to check out Verizon's new email application Message Center by selecting "New Email Version" link the Classic email interface, you will continue to be able to revert to Classic email whenever you wish. However, if you have been force migrated to Verizon's New email application, Message Center, you will be using Verizon Message Center exclusively. We believe that it is an improved, more feature rich experience. Furthermore, Verizon would like to focus all its improvements and enhancements into one email application going forward to deliver an optimal customer experience.
awalkerm

Add Hallmark Movie channel please!!

Status: Not Likely
by awalkerm on ‎09-30-2011 10:23 AM

Hallmark Movie Channel needs to be added to all of the packages!! its so silly that to get just the one channel I have to go down a package but sacrafice other channels we do watch!! exspecially since we get the channels around it.

 It is the one channel verizon needs to add since hallmark has changed it line up so much in recent months, and the parts we like the best the movies are not shown very offten. Thank you.

Status: Not Likely
mphare

QWERTY Keyboard for searching

Status: Not Likely
by on ‎05-16-2011 02:57 PM

I haven't seen this currently available. If it can be done, please let me know how.

I'd like to put a USB keyboard on the front port and be able to use it for searching or other alphabeta uses.

Status: Not Likely
Yes... what xmnj said... you can use a smart phone or a tablet to do this trick...

Enough with the constant delays and switches and holdups on who will get 1.9 when. DAC 9 was expected to be done last week, and now we're told it's not happening, maybe not for a month, likely for longer than that. Don't forget, we were originally supposed to be able to finally plug in our eSata drives last December. Now I'm starting to doubt we'll be able to do it before this December, let alone before the new fall season starts.

 

Solution: open up 1.9 to everyone who wants it, starting immediately. You have a small number of customers who care about these sorts of things, and we're all here; take our usernames, or we'll give you our account numbers, and you'll push the update out to the people who are the most upset about not having it, and who will be (and already are) your biggest evangelists.

 

What do you say, Verizon? Turn your biggest critics back into your biggest fans?

Status: Not Likely
The deployments are timed and spread out in such a manner that we can support all the customer inquiries that come with a software upgrade (even in this post someone referenced calling support). Most of those inquiries are not about technical problems, but just questions about how things work and what's changed. The time between upgrades is a function of the support load returning to normal baseline before starting again in additional markets.
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