I want to see NONE or LESS commercials on every single station. I am tired of waiting for 6 commercials or more, to be shown every few minutes when I would like to watch the movie, not the darn commercials! What a rip-off now! We pay so much for TV service, but do we really have to tolerate all the darn commercials that the stations put on? Sometimes a commercial is repeated 2 times before all that crap goes away so I can watch the station. It's ridiculous!!
bydank6909-16-201309:59 AM - edited 09-16-201310:21 AM
Maybe I'm the only one that feels this way, but how about getting rid of the added taxes and fees that you charge your customers for your service. Some of these taxes and fees should be paid by Verizon and not pond off to your customers.
1. a sdk of the router firmware so we can write our own routing software including the webpage hosting it does for administration. Perferably C or C++ since all the other languages are interpretted and slow.
For those who don't know: This is more or less a scripting language to help block packets and discover ones matching them and blocking those as well. Recently need to drop all skype packets of everykind. The app will use probably any port it feels like to get to the server and open a voice connection. Tried blocking by dns's but it will then proceed to use 443 or 80... Which is not plausible to block as all of html will break.
In current plans and in many older plans, Verizon includes the QIP 2500 Motorola SD STB at no charge. These older devices are pretty much on their last legs, but they still provide pretty good SD service. It would be nice if the company took the remaining old stock of these boxes and made them available, perhaps one to a customer, on a first-come-first-served basis at local Verizon stores.
I know that I'm asking for something for nothing, but these boxes are probably just sitting around and taking up space in VZ storage locations. Meanwhile they could prove useful to existing customers and also generate come VZ goodwill (which is at times in short supply).
Even though we are on the Do Not Call list, we keep getting phone spam. I regularly report the violations, but there are so many that I can't keep up.
I would like a way to flag the incoming call as Phone Spam and have it immediately reported as a Do-Not-Call violation. Possibly something like pressing a 7 during the call (S for Spam), followed up by a second 7 (P, as in SPam) to confirm.
It would also be great if Verizon could implement a blocking system where, if a number is reported by several customers, they would block it automatically.
I'm sure some telemarketer would scream that their rights are being violated, but my right not to be bothered by these people trumps. To get around any regulatory problems, a blocked call could immediately dump to voice mail, or be rejected based on a customer setting.
I use Fios Voice for my home phone service. Comparing this service to other VOIP types of providers out there such as RingCentral and AT&T's service which white labels RingCentral, overall Fios Voice features are fairly robust.
However one big feature Fios Voice is missing is a smart phone app that allows you to use your cell phone's data plan or wifi signal to make and receive calls as your home phone. I'm in the military and travel a lot. A feature such as this is great to have for anyone who travels a lot for work. These apps allow me to call from anywhere in the world where I have either a wifi signal or a data signal in general and use a VOIP service to make a call using my app. One of the benefits to this is since it would be using my Fios Voice VOIP service, the receiver would receive the call as if it were my home phone. Meaning my call would come across to the receivers caller id as my home phone. This comes in handy for numerous reasons.
First the call would be placed as a domestic call and not an international call. So you avoid international tolls.
The second is when calling international or from a military base, the call will either show up as blocked, anonymous, or very rarely as an international direct dial number. When my friends and family see calls such as this, many times they don't answer because they don't know if it's a telemarketer or whatever. So the inevitably miss my call. Many providers, Verizon included, offer settings in your phone to block anonymous callers. When this is turned on, if I do call those individuals my call never get's through in the first place. So having the call come across, not only as a domestic call, but as my home number on their caller id they'd always know it was me and answer. Fios Voice competitors offer this feature, and it would be great if Verizon followed suit.
Another benefit to these apps is you can check your voicemail from the actual application, plus check call logs. Today I can get this information from logging into my Verizon account via my phone, but thats a time consuming process. It's easier to launch the application and have it all there quickly and effortlessly. I know you can also have your voicemails emailed to you with Fios Voice, but there are sometimes server issues with various providers that will either send those emails to spam or will delete the .wav file with the actual email. There are work arounds to fix this, but once again it's a time consuming process and doesn't always work depending on the provider. So having the voicemails just appear in the app is a cleaner, easier process.
The busy greeting should kick in when I am on a call and a 2nd call comes in (I hear the call waiting beep) and I choose to not answer the 2nd call. It used to work that way, but since I 'upgraded?' to FIOS Digital Voice it no longer works that way. I am very disappointed that this feature was taken away when I 'upgraded' my service.
Speed Dial 100 needs a pause function. I rely on my fast Fios connection when working from home, but I need to be able to access my office voice mail quickly and seamlessly. To do so, I need to program my company voicemail number, then a pause, then my voice mailbox number and access code. Inability to pause means many more key presses (at least 10-15) just to access my messages. This slows down my work flow and delays my responses to clients. Many other speed dialers offer a pause function. Any chance Fios will catch up with this key feature?
WHAT WE NEED ON THE SYSTEM IS DIGITAL VOICE BOXES , SO I CAN LEAVE A MESSAGE IN BOX 302 AND WHEN YOU CALL, YOU DIAL 302, AND YOU CAN HEAR WHAT I HAVE TO SAY! THEN U HAVE THE OPTION OF LEAVING A MESSAGE FOR ME, OR HANGING UP. THE SYSTEM WILL HAVE THE CALL TIME/DATE/CALLER ID STAMPED AND I CAN RETURN THE CALL IF I WANT TO, OR NOT!! THERE SHOULD BE ABOUT 50 BOXES AVAILABLE FOR MY USE. THIS CAN BE AN EXTRA CHARGE FOR THIS FEATURE, BOTH FOR RESIDENTIAL AND COMMERCIAL USERS.
THE PROGRAMMERS NEED TO WORK ON IT!!
ALSO, TOTAL CALL VOICE RECORDING, A WAY TO RECORD THE ENTIRE CALL ON DIGITAL, WITH THE TIME/DATE/CALLER ID STAMP, AND IT CAN BE SENT TO ME IN MY E-MAIL, AND I CAN LISTEN TO IT AGAIN, E-MAIL IT, OR DELETE IT. IT WORKS ON ALL OF MY CALLS, OR HAVE SOME WAY TO TURN IT ON AND OFF AT WILL WHEN I AM ON THE PHONE. LIKE A MEMO TAKER, SO I DON'T HAVE TO WRITE ALL THE THIS INFORMATION DOWN WITH A PENCIL AND PAPER!!
TIME FOR SOME HANDY FEATURES ON FIOS TELEPHONE, OR GET THE PHONE ALL TOGETHER AND LETS GO PHONE ON THE MONITOR, WITH VIDEO AND AUDIO BOTH , AND HAVE IT OVER WITH. THE TIME HAS COME, ITS 2013! THATS WHAT WE ARE PAYING THE BIG BUCKS TO VERIZON FOR !! THANKS!
With all the technology that Verizon has, I would think they could find a way to change my payment due date from the end of the month to the beginning of the month when I pay my bills and my checks come in. When I requested this, customer service told me it was mpossible to change my due date unless I changed my telephone number. This is a great inconvenience to me, and I would change service if the building I live in was not rewired for Verizon.
I'm sure I am not the only customer who wants both automatic payments AND a paper bill.
As a single person who has suffered repeated long term illness, I have had to ask other people to monitor my bill paying, make bank deposits, and generally "take over". I do whatever I can to leave footprints for those helpers to follow.
In the current Verizon system, if a person is not physically and mentally able to remember passwords, account numbers, and Verizon pin numbers, there is no way for anyone to get into the system to monitor the relationship. I'm sure there are many people in nursing homes and long term care facilities who are paying for phone service they no longer use at home. They may still own the property, but there is no one there to use the phone. Possible the phones have been removed but the service is still on and they are paying the bill every month.
You have designed a system that is one-sided in Verizon's favor. It is not unreasonable to request a paper bill for a utility relationship that amounts to hundreds of dollars each year.