Are these false positive indications, or true issues. It is bad PR for this to happen. Be it the other vendors' issue or Verizon's. I feel it justifies some investigation on Verizons part to prevent this type of false reporting, it if is indeed false.
Perhaps if these are indeed false positives, there should be some indication on the web site for the software as to what may cause this. It is a big deterent to use a product that recieves these type of warnings.
Would like to see the NBA League Pass Triple Play (TV, broadband, and mobile) being offered on Verizon. Any idea if Verizon has this in the works? Well thanks for reading and looking into this idea. Appreciate it.
Fios seems to be dropping the ball when it comes to 3D content. It seems like every other service provider has carried tons of 3D content lately (ESPN 3D Channel, Winter Classic, Sony Open... etc.), while Verizon only had regional sports events not available in my area and some On Demand content that I can already get from multiple other sources. Is there any news on when Fios will be getting ESPN 3D? I know it was already announced for "2011" but if it is any later than the spring, I have a feeling that Comcast will be getting a few new customers in my area. Also I know that Sony & the Discovery Channel are launching a 3D channel soon... any chance that Fios will get this?
on 11-23-201007:36 PM - last edited on 11-24-201011:34 AM by Jaime_Lee
I'd like to see more local (Western NY) sports programming. We have 4 Div I colleges locally (Bonas, UB, Canisius, Niagara) and very little broadcasts of their sporting events. Channel 1 displays that its for local sporting events, however, its hardly programming anything. My main interest would be in St. Bonaventure men's basketball and UB football, however, would be interested in basketball with any of these programs. Time Warner offers much more local sporting broadcasts. Please consider. Thank you.
Because Fios TV is internet based, I think it should be possible to make it more computer-like. I would really like to have a way for me to see what my kids have been watching on TV, how long they have been watching for, and a way to set different restrictions for each child. How about a timer that turns the Fios off after they have watched their limit of TV? I'm able to do similar things with my kids computer and user accounts, why not with their TV?
I got a great idea how about stop sending me all this junk in the mail about fios unless you actually put it in my area. And so far there is no sign of it in my area in lithia florida.. so stop sending me flyers to order it..
Verizon should have a listing of all TV Systems and other products by Product Code and Manufacturer that will not operate with Verizon Remote Control Units. The list should include work arounds or solutions. Also if Verizon is working on providing solutions and an estimated tiem when that might happen.
When I trid to set up my NEW Haier 24" Class 1080 60Hz HDTV Product Code L24B1180 I was able to get the on / off to work but I cound not get any control over the sound. This was also true when I switched to a different Verizon Remote.
At one time the set turned off when I trid to use the sound control on the Remote.
Here is a on line chat that I had on the subjet with Verizon....
A Verizon Service Representative will be with you shortly. Thank you. Agent ...... has joined.
: Chat ID for this session is 11201139790.
(00:34:45): My problem is that I can turn on and off my TV with the Verizon remote but I can not control the sound.
(00:35:20): you will need to re program the remote
(00:35:30): To program the TV code:
(00:40:38): Code 1061 dose not work. I have a New Haier 24 inc 1080 TV and none of your codes work. I can get it to work with the TV power but that is it.
(00:41:53): in that case we will have to replace the remote
(00:43:00): Did that. I tried two button and four button Verizon remotes and none of them work.
(00:43:55): is this the first time with the issue?
(00:46:00): No. Verizon sent an identical verizon 2 button remote and that also failed. The Verizon box is new – it’s for HD.
(00:46:40): did it worked before?
(00:47:37): Never with the new Haier TV, only with others.
(00:48:02): in that case its a tv issue
(00:48:22): its not compatible
(00:50:05): I get that. Verizon is not keeping up with the latest technology. It’s not the TV it is Verizon. My Haier Remote works. Maybe Verizon should send a Harmony Remote?
(00:50:45): im sorry for that
(00:50:50): is there anything else i can do for you?
(00:52:24): Can I program the AUX with the Verizon box to control the sound? No I do not have an AUX sound unit.
(00:54:04): is there anything else i can do for you?
(00:55:10): Send it up to one of your technical staff please.
(00:55:25): is there anything else i can do for you?
(00:56:28): You may have them respond to us at …..
hi verizon t.v , i think it would be a mistake not to televise the Broncos vs Patriots game as i think this will be the game that everyone will be looking forward to see. the ratings will be off the charts and it will be a shame if fans can't watch it .you only have one game scheduled for 4.15 i.e jets at eagles local but why have more than one televised games at 1p.m. i kindly ask the powers that be to listen to your viewers for once. i think if you were to honour my request and i believe there are a lot of us who would love to see this game would be more than happy to say verizon fios t.v is the best as they listen to what there viewers want.
I subscribe to Verizon DSL, Verizon Wireless service as well as two telephone hard lines. Recently, I needed to contact repair service because both of my hardwire telephone lines had gone dead as had the telephones for other subscribers in my area. Fortunately, after a short outage, my Internet access via DSL again started working, but the various MyVerizon sites provided no easy and unambiguous way to report problems with my hard line telephone. After much exploring, I did get to page for reporting problems, but it really did not provide appropriate alternatives; it provide instructions for testing my line. No way would it allow me to indicate that I knew the problem was not in my house other than to request a service call. My problem was obviously a Verizon problem; no way four telephone lines go out at three residences simultaneously without it being a Verizon problem.
When phone service was restored 48 hours later, I went to cancel the repair requests that I had submitted. That was easy enough for the telephone line associated with my DSL service, but I've yet to figure out how to do it for my second hardwired line. MyVerizon at MyVerizon.com seems to be locked onto my DSL line and will not let me even send an e-mail message to Verizon about my second line. If Verizon wants me to save their technician a useless trip to my house, they need to provide a simple and logical way to communicate the status of my telephone status to their repair personnel even when repair personnel are swamped with service calls due to the rain.
Furthermore, I'd like a method to initiate call forward on my hardline telephone that does not require I make the request from my hardline telephone. My cell telephone could of been a back up for those non-operational line, but I could not activate call forwarding because the line was non-operational. When the telephone lines went out the day before Christmas, I expected them to be out for some time, and sought (without success) a way to get them re-routed.
Finally, I've found dealing with Verizon very frustrating and time consuming in part because I subscribe to multiple Verizon services all of which seem to require different user names. Although I now know that I've got to go to VerizonWireless.com for wireless and Verizon.com for hardline (or is it Verizon.net), there is still the Internet versus dialing password problem. I need a and all-numeric PIN to change my voice mail on my hard-line. The PIN to access MyVerizon on-line must be a combination of number and letters. So I've got one password for Voice Mail and another for MyVerizon access.
Bottom line .. I understand why Verizon was not able to provide personalize support during the heavy rains, but it would be to Verizon's advantage to facilitate subscriber's ability to communicate status in the field to repair people. It would have also been appropriate to have a web site / or bulletin board that clarified for subscribers the status of repairs to the equipment responsible for the neighborhood telephone outage.
I once again today, for what must be the fourth time this year, received one of those official-looking letters from Verizon, the kind where you need to rip off the perforations from the side before you can open it, like with things like tax forms and jury duty summonses. On the front, in ominous white type on a black background: "Important information about your Verizon TV service."
Inexplicably I open it, and learn that there's a bunch of dense text within about "Credits for Loss of Service," "Parental Controls," and "Complaints and Customer Service."
NONE OF THIS IS IMPORTANT. This is junk mail. I don't need it to come in an envelope disguised to look like something important, or designed to trick me into wasting time removing the perforations because I'm afraid there's a problem with my bill.
Please stop sending communications that are mislabeled like this; if you simply MUST send this junk mail out, put it on a post card so I don't have to waste time opening it. Even better, stop sending it entirely and with the money wasted on postage, hire someone who can competently roll out 1.9 and HD BBCA already. Oh, even better! Fire the person who thought BET HD and Tennis HD were higher priorities!
Can Verizon make it any more difficult for existing customers to receive the new top box that came out? OMG I went through hell just trying to get on the list while new customers receive the new box without the hassle and I'm still not on the list because the website sucks and doesn't prompt you there.
You all do a great job of setting up and confirming repair order arrival times. However, it would be nice that when you cannot meet the time you agreed to, that an email, text or phone call is made to advice this vs., having to check your web site to discover there are delays and your order has been delayed 1 to 2 hours from the latest arrival time provided.