Rather than blocking international calling with Freedom Essentials Service, allow the customer the option of paying the old fashioned way -- add the charge to the monthly bill for the connect time for each call.
Those of us who infrequently travel abroad, occasionally must make international calls to confirm reservations. It makes no sense to the customer to add monthly international service to their calling plan for this purpose.
You should include the new phone number when you send an email confirming that the new phone service is set up. I cannot find anyplace anywhere in any of your emails or on the website what my new phone number is. That is very discouraging.
on 10-16-201103:37 PM - last edited on 10-22-201108:51 AM by ElizabethS
verizon fios should run a promotion like dish network with blockbuster free for 3 months to new and existing customers but do it with netflix netflix allows open operating system capability so you can stream hd video to your game system mac linux pc tablet or smartphone ect verizon fios should run a promo to get netflix free for a promotional period where you can stream movies stream starz play movies and have dvd and blue ray movies sent to you for free for a promotional period fios would get new customers and this will satisfy customers because of open capadability
it shows $0 due Up to Date when in fact a bill is due.
Is there not a way you can show a bill as due before it is past due.
It does show the correct due date.
I know we are talking semantics here with the word due. And, suppose I should keep a separate list so I know when I pay a bill. Since checks are not used I do not have an easy way to see if a bill has been paid. If in question I go to the site. The $0 due Up to date status does little to alert me to the fact a bill will be due in a week or two.
I received an email in the email client on the myVerizon page. The email contains a phone number that I want to copy and paste into a document. I don't want to add it to my contacts, just copy and paste it. When I try to highlight the phone number in the email, I get a hover over popup with a link to "Add to Contacts". By itself, that's not a bad thing. However, the popup is sitting directly over the information that I want to highlight and you can't get it to go away. If I move the mouse it pops right back up.
I finally gave up and typed it into my document.
This may not be the biggest issue ever for Verizon (or any other ISP), but it's one of those annoying little things that can put you over the top on a bad day. I don't need any help going there.
Thank you for letting me vent. I feel much better now.
The Daily Show and Colbert Report are on at 11pm in New York but I am in California.. When I had Directv I could watch those shows at 8PM Pacific Time. Now, however, the show at 11pm Pacific. Other shows broadcast in Eastern Time usually play 3 hours earlier here in LA. Why cannot I get the Daily Show 3 hours earlier than Eastern Time also. It seems that these are the only shows I've run into that do that. Que pasa? Why not adjust all shows for the time zone of the subscriber?
byLeftyGuitar09-08-201111:00 AM - edited 09-08-201111:32 AM
This is very annoying indeed. Why does our 7232 return to the live action of a show currently recording when you hit 'STOP'?!? Regardless if you were on another channel prior to hitting play of show in progress/recording. (This happens during use of only 1 tuner, with our D* HR24 HD-DVRs this doesn't happen. It just returns you to the show/channel that you were previously watching. It will do it if both tuners are active, but that's understandable.)
This causes "Spoilers"! I don't want to see the current score or punchline to a movie.
C'mon FIOS get this corrected as it's really creating some major wifey aggro }8^)
I have turned in spam to verizon.net by forwarding it to a special Verizon email address. They just keep coming. I want to know why Verizon doesn't stop these jerks, particularly Zephyr Media, Inc. in Nevada. They seem to be the root cause. I have asked them nicely to stop and they won't. I have turned in over 100 emails to Verizon with little or no effect. Why?
I was told to post this in this section, I have no idea what good this will do here, but this is a few things that I can't stand about the new email. It seems that they could easily be added as an option
1. Add an option to turn off the tabs for every single email I open. 2. When I delete an email, just simply delete the email... don't automatically check the box for the next email, 3. Why is every address and url automatically highlighted in an open conversation?? I don't want a popup baloon to offer the option to send email or add to contacts. Thats what copy and paste is for.You cannot do that with the annoying baloon in the way. 4. I have been using Verizon for several years and absolutely love the service and the cust. support, I do not want to use another email client. 5. I cant export my contact list to any other client server. What's the trick?? 6. Session times out way too often. I want to stay signed in.
Perhaps it would be a good idea to actually put out the "interactive media guide" or indicating its forthcoming status before sending an e-mail indicating its arrival.
Then, to add insult to injury, you direct subscribers seeking more information to your website page that has no obvious relevant link to the IMG or to a channel running an unrelated loop.
It's a terrible long-term business strategy to rely on your competitors' greater incompetence. Keep burning and insulting us (read the prior message about your grossly inferior guide) and you'll discover that, when we reach our limit and leave you, we won't be back.